Service Analyst Jobs in Scotland

Service Analyst
UK > Scotland

The median Service Analyst salary in Scotland is £27,000 per year, according to job vacancies posted during the 6 months leading to 12 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 May 2025
Same period 2024 Same period 2023
Rank 139 250 162
Rank change year-on-year +111 -88 +8
Permanent jobs requiring a Service Analyst 25 26 58
As % of all permanent jobs advertised in Scotland 0.84% 0.39% 1.25%
As % of the Job Titles category 0.93% 0.40% 1.40%
Number of salaries quoted 13 19 26
10th Percentile £24,996 £22,600 £19,500
25th Percentile £25,020 £26,125 £20,750
Median annual salary (50th Percentile) £27,000 £28,000 £23,500
Median % change year-on-year -3.57% +19.15% +4.44%
75th Percentile £31,000 £33,875 £29,125
90th Percentile £49,000 £44,733 £69,650
UK median annual salary £30,000 £27,500 £29,000
% change year-on-year +9.09% -5.17% +7.41%

All Permanent IT Job Vacancies
Scotland

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Scotland with a recognized job title 2,700 6,497 4,156
% of permanent jobs with a recognized job title 90.18% 96.88% 89.92%
Number of salaries quoted 1,369 2,634 2,262
10th Percentile £31,250 £28,000 £31,250
25th Percentile £44,000 £40,000 £41,250
Median annual salary (50th Percentile) £55,000 £52,500 £56,618
Median % change year-on-year +4.76% -7.27% +7.84%
75th Percentile £63,750 £65,000 £72,500
90th Percentile £82,830 £80,000 £85,000
UK median annual salary £57,000 £52,500 £60,000
% change year-on-year +8.57% -12.50% -

Service Analyst
Job Vacancy Trend in Scotland

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for Service Analyst in Scotland

Service Analyst
Salary Trend in Scotland

3-month moving average salary quoted in jobs citing Service Analyst in Scotland.

Salary trend for Service Analyst in Scotland

Service Analyst
Salary Histogram in Scotland

Salary distribution for jobs citing Service Analyst in Scotland over the 6 months to 12 May 2025.

Salary histogram for Service Analyst in Scotland

Service Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the Scotland region over the 6 months to 12 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Edinburgh +30 18 £25,020 -29.52% 4
Inverclyde - 3 £24,990 -
Glasgow +177 2 £28,000 +1.82% 8
West Lothian - 1 £48,500 -
North Lanarkshire - 1 £28,500 -
Service Analyst
UK

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Scotland

For the 6 months to 12 May 2025, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Scotland region featuring Service Analyst in the job title.

1 20 (80.00%) Social Skills
1 20 (80.00%) Customer Service
2 15 (60.00%) Finance
3 10 (40.00%) Banking
4 9 (36.00%) Coaching
5 5 (20.00%) Microsoft Office
5 5 (20.00%) Organisational Skills
6 4 (16.00%) Analytical Skills
6 4 (16.00%) Microsoft Excel
6 4 (16.00%) Microsoft
6 4 (16.00%) Active Directory
6 4 (16.00%) Retail
6 4 (16.00%) Microsoft PowerPoint
6 4 (16.00%) Microsoft 365
7 3 (12.00%) Windows
7 3 (12.00%) Disaster Recovery
8 2 (8.00%) VMware
8 2 (8.00%) ITIL
8 2 (8.00%) VMware Infrastructure
8 2 (8.00%) Continuous Improvement
8 2 (8.00%) Data Centre
8 2 (8.00%) Anti-Money Laundering
9 1 (4.00%) Inclusion and Diversity
9 1 (4.00%) Fintech
9 1 (4.00%) Windows Server
9 1 (4.00%) Security Operations
9 1 (4.00%) Driving Licence
9 1 (4.00%) OneDrive
9 1 (4.00%) Entra ID
9 1 (4.00%) PowerShell

Service Analyst Skill Set
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (20.00%) Microsoft Office
2 4 (16.00%) Microsoft Excel
2 4 (16.00%) Microsoft PowerPoint
Cloud Services
1 4 (16.00%) Microsoft 365
2 1 (4.00%) Entra ID
2 1 (4.00%) OneDrive
Database & Business Intelligence
1 1 (4.00%) Relational Database
1 1 (4.00%) SQL Server
General
1 20 (80.00%) Social Skills
2 15 (60.00%) Finance
3 10 (40.00%) Banking
4 5 (20.00%) Organisational Skills
5 4 (16.00%) Analytical Skills
5 4 (16.00%) Retail
6 1 (4.00%) Back Office
6 1 (4.00%) Inclusion and Diversity
Miscellaneous
1 2 (8.00%) Data Centre
2 1 (4.00%) Driving Licence
Operating Systems
1 3 (12.00%) Windows
2 1 (4.00%) Apple iOS
2 1 (4.00%) Mac OS X
2 1 (4.00%) Windows Server
Processes & Methodologies
1 20 (80.00%) Customer Service
2 9 (36.00%) Coaching
3 3 (12.00%) Disaster Recovery
4 2 (8.00%) Anti-Money Laundering
4 2 (8.00%) Continuous Improvement
4 2 (8.00%) ITIL
5 1 (4.00%) B2B
5 1 (4.00%) Business Continuity
5 1 (4.00%) Cybersecurity
5 1 (4.00%) Fintech
5 1 (4.00%) ITSM
5 1 (4.00%) Mobile Device Management
5 1 (4.00%) Security Operations
5 1 (4.00%) Time Management
Programming Languages
1 1 (4.00%) PowerShell
Qualifications
1 1 (4.00%) Degree
System Software
1 4 (16.00%) Active Directory
2 2 (8.00%) VMware Infrastructure
Systems Management
1 1 (4.00%) Microsoft Intune
Vendors
1 4 (16.00%) Microsoft
2 2 (8.00%) VMware