Service Desk Analyst - 1st/2nd Line Support - ITIL - Windows 11 - SCCM - Qualys - Intune -Power Apps
- Hiring Organisation
- Nexere Consulting Limited
- Location
- Surrey, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 21 Annual
Service Desk Analyst - 1st/2nd Line Support - ITIL - Windows 11 - SCCM - Qualys - Intune - Power Apps Overview To provide 1st line support for all Incidents and Service Requests as well as some 2nd and 3rd line support to specific services. This is a hybrid role that requires … Collaboration/Communication Knowledge Management/Asset Management/Reporting & Regulatory Vulnerability Management (Client Estate) Microsoft Power Apps Essential Skills 5+ years' experience in Service Desk support preferably in a busy environment undertaking a technical customer facing role Working knowledge and understanding of ITIL framework and the ability ...