Service Desk Analyst
- Hiring Organisation
- Lane Clark and Peacock LLP
- Location
- Winchester, Hampshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
services, owning the coordination of responses to incidents and requests along with customer related engagement. Your key responsibilities will be to: Maintain the Service Desk function which customers will access for all their technology service requests, incidents, and queries Ensure details are captured and recorded … meeting room services, liaising with colleagues and customers to ensure effective communication, escalation, and knowledge sharing Maintain a technology asset database and Digital Services catalogue Execute scheduled system checks to ensure desktop software is up-to-date and at the required standard Liaise with Service Desk Management ...