7 of 7 Service Catalogue Jobs in the South East

ServiceNow Developer position is for 12-months with potential to extend, operating inside IR35. Security Clearance: Security Check ("SC Clearance") This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Essential experience required: ServiceNow Certified System Administrator (CSA) certification or equivalent experience. Proficient in scripting (JavaScript, Glide … platform configuration, and integration methods (REST/SOAP). Demonstrable recent, practical development experience , not just solution design or consultancy oversight. Strong ITSM development experience (e.g., incident, change, problem, catalogue, workflows, scripting) Event Management (ITOM) or Scoped application development Delivered customisation, scripting, integrations, and technical problem-solving directly , rather than relying on managed suppliers Provide specific technical examples of … configure ServiceNow applications, workflows, and integrations across ITSM, ITOM, CSM, and custom modules. Deliver assigned features aligned to roadmap priorities, such as: Yokohama upgrade readiness/Service Catalogue optimisation/Automation engine integrations/APM and CSM rollout Build integrations using REST/SOAP APIs, mid-servers, IntegrationHub, and custom connectors. Contribute to upgrade execution, clone analysis More ❯

both internal teams and external partners. This is an exciting opportunity for an exceptional, experienced Administrator to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Sales Support: Assist the sales team with preparing quotations … and dashboards for the sales team. Monitor and track account activities, deliverables, and deadlines to ensure performance standards are met. Collaborate with internal teams (e.g., sales, project management, service delivery, and service) to ensure timely communications. Sales Service Support: Contribute to service documentation: asset lists, service catalogues, and ongoing service activities. Support onboarding by preparing handover documentation, updating CRM/service records, and ensuring all required contracts, assets, and support information are in place. Support renewal proposals as required. Cross-Functional/General: Create and maintain CRM records (sales, projects, and service sales). Ensure adherence to company policies and processes in both client More ❯

IT Service Delivery Manager Central London £70,000 - £80,000 PA A leading construction engineering organisation undergoing rapid growth through acquisitions is seeking a high-calibre IT Service Delivery Manager. This is a highly acquisitive business with ambitious growth plans over the coming years. This is a pivotal role within a high-performing IT team, ideal … service. You'll oversee 1st and 2nd line support teams, take ownership of the ServiceNow platform and play a key role in driving operational maturity, continuous improvement and service optimisation. You'll also contribute to wider business initiatives, including M&A integration projects, ensuring smooth transitions and consistent service delivery throughout periods of change. Key Responsibilities … adoption and alignment with organisational goals * Manage daily operations, allocate resources effectively and monitor incident and request trends to ensure SLA compliance * Embed ITIL best practices across all service management disciplines, including Incident, Problem, Change, Release and Major Incident Management * Oversee third-party service providers, ensuring contractual and performance standards are met * Identify and address process More ❯

relating to hardware asset management, including; procurement, asset tracking, auditing and disposal activities, software asset management, including; license tracking, assignment and auditing activities. Organisation Chart Report to: IT Service Transition Manager Accountable to: Head of IT Services Key working relationships: Asset Owners/stakeholders, IT Service Desk Manager, Change Owners, IT Procurement People management: None Operating … for IT Managers, as part of ongoing management of assets within their areas and for budgeting/forecasting purposes · Demonstrate Customer ‘value’ is at the heart of IT Service Transition delivering Customer required outcomes. · Establish and maintain contact with people within the organisation and external suppliers · Proactively report on EOS, EOL software and hardware to respective IT Teams … Proactively report to Information Security on unauthorised software/hardware Service Transition Planning & Support: Administer the following Service Transition practices and adhering to Service Transition policies & processes: IT Asset Management & Service Configuration Management · Using Service Desk Plus o There are over 20k hardware Configuration Items (CIs) in use within the More ❯

full product lifecycle—from ideation through launch and continuous improvement. Backstage Implementation & Ownership: Drive the adoption and continuous improvement of Backstage, ensuring it supports key use cases like service catalog, documentation, templates, and reusable assets. Developer-Centric Focus: Collaborate closely with developers to understand their pain points, workflows, and reuse challenges—ensuring the portal helps them find and More ❯

the partner network (using due diligence, financial analysis, as well as contracting principles and methodologies). Strong relationship management skills are essential, including procurement, negotiation, relationship management, and service portfolio skills. You will also work collaboratively with colleagues across the organization to create a more joined-up partner ecosystem. What youll do Development of a Professional Services International … efficient cost modelling and solution design to support internal presales functions. Building pricing and cost strategies that mitigate risk, aligns with billing and contractual obligations, and enables profitable service delivery. Produces and maintains clear frameworks and cost/pricing tools appropriate to global business, that take account of indexation, exchange rates, local laws. Owns and manages partner contracts … that manage risk, ensures legal compliance and protects Computacenter and customers. Ensures ongoing compliance against standards, policies, certifications and financial stability that ensures service quality, ethical business and ESG (Environmental, Social and Governance) standards are maintained. Partner Relationship Management Creates and maintains senior relationships with partners and potential partners, that ensures the partners operate in the interests of More ❯

you will: Define and deliver an IT program that transforms compliance processes. Mobilize, coordinate, and train resources while engaging stakeholders from both business and technology teams. Oversee the service operating model to ensure a seamless transition post-go-live to the BAU service owners. Key Responsibilities: Technology Delivery Management: Set clear objectives, success factors, KPIs, and … from various IT areas and vendors. Architecture: Conduct stakeholder meetings to validate solution architecture. Document business requirements, capabilities, and technical specifications meticulously. Validate target-state solution architecture and service catalogues. Business Process Improvement: Collaborate with stakeholders to identify process pain points and areas for improvement. Analyze current processes and innovate solutions to enhance efficiency. Lead reengineering efforts to More ❯