22 of 22 Service Catalogue Jobs in the South East

start, project likely 3-4 years Location - Hybrid (2 days per week in Reading once office up and running) Accountable for global service performance and customer experience across the Service Management operating model. The role provides a single senior point of accountability for service … demand, capacity and service growth are reviewed regularly as users, locations, suppliers, applications and security domains are added. Support service catalogue and onboarding governance so new services and partners enter the model through controlled, repeatable routes. Promote consistent knowledge, reporting and handover practices across regions ...

Title: Head of Service Delivery Location: The Meadows, Camberley (Hybrid) Brand: LRG Salary : Competitive Salary Package About Us: LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches … service delivery, not siloed tower delivery Support implementation of: Single front door service model Unified ticketing and service catalogue Align services across multiple business units and suppliers Risk, Issue & Escalation Management Own and manage service-related risks and issues Lead major ...

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide … services within budget. Maintain and oversee key elements of the Service Management System (SMS). Maintain and develop the service catalogue to meet customer requirements. Identify service trends, risks and opportunities for improvement through data analysis. Lead major incident response and recovery activities. ...

groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Service Desk Ops Manager Location: London (onsite 5 days per week) Due to the nature of the work and the customers we support, the successful … Management activities to reduce repeat incidents. Ensure effective Change Enablement awareness within the team to minimise change-related incidents. Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs. Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR ...

sooner!You will work withYou will be part of a global team focused on supporting the bp EV business in its IT Service Management (ITSM) responsibilities. You will be collaborating with stakeholders across technology, finance, operations and regional business to drive resolution to incidents and ensure the design … artefacts and outputs.Visualise and breakdown complex services and processes, balancing competing views to publish up-to-date and accessible service catalogue in alignment with Technology Support service offeringsOwn the service configuration management framework and oversee new or changing configurationConduct periodic reviews of service ...

sooner! You will work with You will be part of a global team focused on supporting the bp EV business in its IT Service Management (ITSM) responsibilities. You will be collaborating with stakeholders across technology, finance, operations and regional business to drive resolution to incidents and ensure … artefacts and outputs. Visualise and breakdown complex services and processes, balancing competing views to publish up-to-date and accessible service catalogue in alignment with Technology Support service offerings Own the service configuration management framework and oversee new or changing configuration Conduct periodic ...

engineer who builds through code and automates by default. Your experience might centre on infrastructure as code, deployment pipelines, automation, platform tooling or service integrations. What matters is that you have built reliable, repeatable capabilities that engineering teams use to deliver and operate software. Your background … them. Implement, configure, and maintain the IFS Internal Developer Platform (IDP) end-to-end Build self-service workflows, service catalogue entries, scaffolders, and golden path templates Integrate IDP tooling with Kairos (application framework) and Nexus (infrastructure and deployment) Build and maintain CI/CD integration ...

Infrastructure Project Manager - £70,000 - Kingston, Surrey - Hybrid Prince 2 - Project Manager - Service Delivery - Agile A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project Manager & Service Delivery Managerto join their Technology Team. This is a broad … incident reviews, root cause follow-up and remediation tracking through to completion. Contribute to the development and improvement of the technology service catalogue and associated service management processes. Help strengthen operational resilience, transparency, accountability and predictability across the Technology function. Continuous Improvement Identify and implement ...

functional design and the technical underpinnings — with leadership of the support model. The Support Lead is the escalation owner for ERP incidents and service requests, works closely with the functional solutions lead and business analysts on root-cause and permanent fixes, and partners with the CTO organisation … Work with the CTO organisation on infrastructure, integration, environments, and release management, ensuring support and change are coordinated. Manage the support service catalogue, knowledge base, and runbooks, driving self-service and commodity support where possible. Lead, develop, and coordinate the global support team and partner ...

seeking an IT Service Management Specialist to join a high-performing global team delivering the Technology Support service portfolio within bp EV. The role supports design, deployment and operation of ITSM capabilities and service offerings across cross-functional teams. You will drive incident resolution, craft service design artefacts and maintain a publishable service catalogue, aligned with bp's digital transformation journey toward value delivery and ongoing improvement. #J-18808-Ljbffr ...

operational supportability, cost effectiveness, and implementation readiness. Working closely with Enterprise Architecture, Cloud Architecture, Cyber Security, engineering teams, country IT teams, and managed service providers, the TDA ensures consistent implementation of cloud platform standards whilst driving technical excellence, platform stability, governance maturity, audit readiness, and operational reliability across … design. Continuous Improvement: Turning recurring incidents and problems into standards, patterns, and automation guardrails. Knowledge Management: Disciplined documentation, runbooks, CMDB/service catalogue, and operational handover. Bias for Action: Comfortable making decisions and driving outcomes in fast-moving, ambiguous environments. Travel: Ability to travel as required, with ...

programs. Strong expertise in platform customization, integration, and workflow automation. Technical Skills ServiceNow Modules Experience in one or more of the following: IT Service Management (ITSM) IT Operations Management (ITOM) IT Asset Management (ITAM) Service Catalog Employee Center/HR Service Delivery (HRSD) Customer … Service Management (CSM) Governance, Risk & Compliance (GRC) Security Operations (SecOps) Strategic Portfolio Management (SPM) Platform Expertise Flow Designer IntegrationHub Service Portal/Employee Center CMDB and Discovery Event Management Performance Analytics UI Builder Scoped Applications Now Experience Framework Integration Technologies REST APIs SOAP Web Services JDBC ...

supplier management activities and procurement administration. Financial Responsibilities Maintain information relating to IT services and assets to support cost analysis and service catalogue development. Produce quarterly recharge invoices, projects and pass-through costs. Manage and maintain timesheet templates for projects, services, and staff. Ensure compliance with overtime ...

monitoring, patch management, high availability and infrastructure performance. Desirable Experience Experience with AWS cloud services, CloudFormation and Systems Manager. Knowledge of ServiceNow service catalogues and cloud onboarding processes. Experience with cloud security, governance and cost optimisation. Experience supporting enterprise-scale infrastructure environments. If you would like to discuss ...

Department. The role blends technical IT knowledge with financial analysis and project coordination to support IT initiatives. Key duties include managing service catalogs, cost allocations, supplier relationships and approvals per policy, while collaborating with the BTS team across governance, change and delivery #J-18808-Ljbffr ...

across an enterprise-scale ServiceNow platform. The role is ideally suited to a hands-on ServiceNow professional with strong experience in Employee Centre , Service Portal , custom portal development, and modern front-end technologies. Security Requirements Due to the sensitive nature of the programme: Active DV Clearance is highly … portal components. Translating business requirements into robust technical solutions. Developing integrations between ServiceNow and external enterprise systems. Creating responsive, accessible, and engaging self-service experiences. Supporting Service Catalog, workflows, knowledge management, and employee self-service capabilities. Participating in solution design, code reviews, testing, deployment ...

secure portal capabilities that support critical business services. This role would suit a hands-on ServiceNow Developer with strong experience across Employee Centre, Service Portal, custom portal development, and front-end technologies within enterprise-scale environments. Design, develop, and maintain ServiceNow portal solutions using Service Portal … maintain integrations between ServiceNow and external systems. Build responsive, accessible, and user-friendly portal experiences. Configure workflows, catalog items, knowledge integrations, and self-service capabilities. Support platform enhancements, upgrades, and continuous improvement activities. Follow ServiceNow development best practices and coding standards. Produce technical documentation and support knowledge transfer ...

resolution to minimise business impact. Coordinate releases, deployments and production handovers managing environment readiness, promotion activities, change governance, operational checklists, release schedules and service readiness documentation to ensure smooth delivery. Drive operational excellence through governance and documentation maintaining runbooks, support guides, monitoring dashboards, service catalogues … activity and support trends. Collaborate with Data Engineering, Platform, Cloud, Security, BAU and SIAM teams supporting access management, environment support, platform issue resolution, service reviews and continuous improvement initiatives that enhance reliability and supportability. Contribute to Primark’s data platform modernisation journey supporting the migration from Teradata ...

Halo ITSM Consultant We are looking for an experienced Halo ITSM Consultant to join a global IT Service Management specialist based in Reading. Offering a salary of up to £80,000, hybrid working and excellent benefits , this is a fantastic opportunity to take ownership of client projects, implementing … configuring and optimising HaloITSM solutions. Duties: Lead client discovery workshops to understand service management requirements and challenges Design and configure HaloITSM solutions including workflows, service catalogues, SLAs, automation and reporting Support integrations, data migration, testing and deployment Deliver client training, knowledge transfer and post-implementation support ...

Department. Key Responsibilities: Manage purchase orders, invoicing and financial coding, ensuring costs are accurate, correctly allocated and appropriately documented. Maintain accurate IT service cost data and develop auditable service catalogues, including recharge and cost allocation processes. Manage timesheets, overtime, on-call and expense processes, ensuring compliance ...

appropriate approvals are obtained. Support IT budget management through financial analysis, reporting, expenditure tracking, accruals, fixed asset management and year-end processes. Maintain service cost information and contribute to the development of service catalogues, recharge models and financial reporting. Monitor and maintain timesheet, resource and cost ...

recorded in the Definitive Software Library. Financial: Gather and maintain information regarding the IT environment components that support the Services to determine service costs and develop robust and auditable Service Catalogues, including producing quarterly recharge invoices covering BAU Services, Projects and any pass-through costs. Ensure … cars Excellent pension scheme (up to 6% employee contribution and 15% employer contribution). Generous annual leave of 25 days which increases with service and holiday purchase option Private Medical Healthcare (single, partner/spouse and dependent children) with Digital GP Service Group Income Protection cover ...