8 of 8 Service Catalogue Jobs in the South East

Owns and evolves the service strategy, the service model and catalogue in Arqiva; and is accountable for all post-contract sign service delivery to the point of handover of in-life services to Service Operations, driving delivery against SLAs, standardisation/… develops and maintains overall service strategy aligning with wider Arqiva's business objectives. Puts in place and embeds a service catalogue (scope, outcomes, processes etc); acts as the overall product owner for the service portfolio - sets the development roadmap and prioritises development and … multi-year period. Experience of establishing new ways of working to drive greater service standardisation and automation, notably for service catalogue, service transition and fulfilment processes. You will be an expert in Service strategy, design, transition and fulfilment adoption. Customer onboarding. More ❯

Senior Service Manager- Insurance We are recruiting for a Senior Service Manager with SaaS experience to join one of our Insurance clients on a 12 month contract. This role will be 80% client focused and it’s for one of their most critical products, will be … seeking someone with a strong level of client facing experience. Inside IR35 Hybrid- 2 days a week in Reigate Responsibilities: Support the Service Management lead in designing, documenting, maintaining, and improving Service Management processes. Work with internal teams to ensure end to end service … response teams to ensure service resolution. Liaise and communicate with clients during major incidents. Maintain, improve, and promote the Service Catalogue Work on projects to ensure Service management processes are covered and documented. Help to promote the Service Management function across More ❯

stored procedures. Good understanding of SQL Server Integration Services Catalog, SQL Agent, and Linked Servers. Knowledge of Azure Integration Services, including Logic Apps, Service Bus, API Management, Event Grid, Azure Functions, and Azure Data Factory. Experience using Source Control tools such as Git and Azure DevOps. Proficiency in More ❯

and validity check for all Pan-European, Client and internal reporting requests. Stakeholder management and collaboration e.g. D&T, Business teams, 3rd party service and software providers. Demonstrate extensive knowledge of Yardi Voyager both business processes, and technical reporting. Accountable for ensuring agreed delivery dates are met, or … Yardi Reporting lead. TICKETS/SUPPORT Provides 3rd line support to European business users for the PMA Yardi Voyager platforms using in-house Service Desk ticket system in line with OLAs. (operating level agreements) Prioritizes and analyses Yardi Voyager issues/incidents … raised by 1st line support teams. Demonstrate ability to assign tickets back to 1st line support team inline with documented process (Service catalogue) within a timely manner. Responsible for working with wider team on Yardi implementations, upgrades, new functionality, and integrity testing upon request of Yardi reporting More ❯

data management, governance, analytics, and data-driven decision-making. Develop a 3-year roadmap and enterprise architecture, and identify new services for the service catalogue. Work with the Technology Office to ensure Portfolio Management outcomes are met; drive new data-related initiatives aligned with strategic principles, managing these More ❯

term vision for application management that aligns perfectly with business goals Master Our Digital Ecosystem – Create and maintain a comprehensive application service catalogue while identifying and mitigating shadow IT risks Lead with Foresight – Develop sophisticated exit strategies for critical applications, ensuring business continuity in all scenarios Drive More ❯

in cybersecurity governance, risk, or assurance. Strong knowledge of NIST SP 800-53 and deep familiarity with GDPR and financial regulations. Experience managing service catalogues and aligning BAU controls with regulatory expectations. Proficiency in cyber legislation, data privacy, and IT change governance. Ability to operate effectively in a More ❯

Technical Test Consultant , youll: Implement automation for ServiceNow modules using the Automated Test Framework (ATF) on the ServiceNow instance for core modules and Service Catalogs. Implement in-sprint automation for changes or enhancements to any modules, changes to existing Service Catalogs , or new Service More ❯