2 of 2 Service Catalogue Jobs in the North of England

Service Life Cycle Manager Salary - can be shared on initial discussion Sunderland - 3x per week onsite We are representing a well renowned company in the midst of transformation and change who are looking for a Service Life Cycle Manager … join their high-performing team. As the Service Life Cycle Manager, you will own and maintain the IT Service Catalogue, overseeing related policies and governance, and engaging with the wider community to ensure it's adoption. You will have responsibility for the ITIL Service ...

responsibilities include: Building and customising ServiceNow workflows across customer, employee, and technology experience Developing modern user interfaces using ServiceNow’s experience layer Configuring Service Portal and UI Builder to deliver role-based dashboards and portals Creating and maintaining integrations with external systems Supporting customer journey design through effective … foundation. You must have hands-on experience building and customising: Incident, Request, Change, and Problem Management SLAs, approvals, notifications, and flows Service catalogue items CMDB-aligned processes Most platform workflows will anchor here. Customer Service Management (CSM) This role has a strong customer experience focus. ...