2 of 2 Service Catalogue Jobs in the West Midlands

Item (CI) relationships and governance * Ensure asset, procurement and lifecycle data are appropriately integrated * Validate and optimise Incident, Request, Change and Service Catalogue processes * Review existing workflows and identify operational inefficiencies * Assess integration requirements, APIs and third-party tooling * Provide architectural assurance and design governance throughout delivery … ITSM best practices * Experience implementing and optimising: o Incident Management o Service Request Fulfilment o Change Management o Service Catalogue Management * Strong experience reviewing and optimising enterprise workflows * Knowledge of API-led integrations and third-party platform integration * Experience providing design assurance, governance and architectural ...

across a number of key processes including Lead to Order, Project to Value, Order to Cash and Request to Resolve. The OneAdvanced IT Service Management team support the platform in service. The core elements are; platform, integration hub, Portal, CSM, ITSM and ITOM. We are currently seeking … platform ServiceNow Platform administration, management, and support including deployments. Creating and/or maintaining Service Catalog items, some of which require complex catalogue development experience and knowledge. Creating and or maintaining components such as Server-side scripts, ACLs, Business Rules, UI Actions, UI Policies, and AJAX using ...