4 of 4 Service Catalogue Jobs in the North of England

IT Service and Systems Manager At Protein Works, we rely on our IT systems to power solutions across all functions at our state-of-the-art PW Campus facility. As we continue our mission "To Create The Best Shakes On The Planet," we're seeking an experienced IT Service and Systems Manager to lead our IT … service delivery and ensure operational excellence across our growing technology landscape. The selected individual will report directly to our Technology Director and will be responsible for managing a small, dynamic team of IT Systems and IT Support executives. This is a pivotal role that bridges the gap between technical operations and business strategy, ensuring our IT services align … our rapid growth as one of the UK's fastest-growing multi-award-winning consumer food brands. Objectives of this role Lead and develop a high-performing IT service team to deliver exceptional support across the organization Establish and maintain robust IT service management frameworks using JIRA Agile processes, ITIL methodologies, or similar industry standards Drive More ❯

the supplier base. Manage Change Management processes to ensure smooth transitions and minimal disruption. Partner with the Service Desk Manager to maintain the IT Service Catalogue and key supplier relationships. Contribute to IT Operations budgets and roadmap planning (approx. £1 million spend). Deliver insightful dashboards, performance reports, and analysis to management. Support compliance with … frameworks and standards such as PCI, GDPR, and ITIL. About You: Experienced in managing IT suppliers, contracts, and service delivery within a business of around 250-300 employees. Confident managing budgets of around £1 million. Commercially astute and analytical - able to assess value over price and make informed recommendations. Skilled at process improvement and contract renewal planning. A More ❯

ServiceNow Engineer to join a financial services team, taking ownership of the operation, development, and maintenance of the ServiceNow platform. The role includes managing the enterprise service catalogue (ESC), supporting third-party modules, and ensuring the platform delivers effectively for business needs. Key Responsibilities: Manage and prioritise the backlog, planning work into regular sprints and delivering changes More ❯

successful candidate will work closely with the ServiceNow Solutions Architect to design and implement requirements from the SPM Process Team, creating and maintaining integrations with other systems, maintaining Service Catalog Items, configuring the strategic planning and project management workspaces, developing scripts and workflows, and increasing automation to make the business more efficient and effective through ServiceNow SPM. For More ❯