9 of 9 Service Catalogue Jobs in the South East

Exciting Opportunity! Join Odevo as a Service Delivery Manager Odevo continues to redefine residential property management through technology, innovation, and exceptional service. As we scale our digital and operational capabilities across our UK Operating Companies (OpCos), we are strengthening how IT services are delivered, governed, and continuously improved. … excellence Manage third-party vendors, including performance management, contracts, licensing, and invoicing Oversee software licensing and maintain an accurate, evolving service catalogue Ensure clear internal communication and identify service delivery risks and compliance issues Support general operational activities, including ad hoc tasks, calls, and email ...

Service Architect Location : Basingstoke The role requires the successful candidate to be willing ad able to obtain high level UK government security clearance. We are looking for an innovative Service Architect with significant service architecture experience and the ability to identify, justify and document … work; •Identification of transition operating model where required; •Design of future operating and governance models; •Define, agree and implement pricing for service catalogue; •Identify test requirements to feed into overall test plan; •Identify and develop on-going support requirements; •Development and progression of the operational support requirements ...

HRSD will significantly limit effectiveness Lack of ITSM, integrations, or UI capability will prevent you from meeting delivery expectations Essential ServiceNow modules IT Service Management (ITSM) This is the technical backbone of the role. You must be confident … configuring and extending: Incident, Request, Change, and Problem Management CMDB alignment and service mapping dependencies SLAs, approvals, notifications, and service catalogue items Most Technology Experience delivery will anchor here. Customer Service Management (CSM) Absolutely essential. You will be building customer-facing workflows ...

Director of Security Services Delivery Management to lead the operational delivery of security services across a diverse portfolio. You'll own the service roadmap, manage relationships with a top-tier Managed Service Provider, and ensure security services meet the highest standards … performance and compliance. What You'll Do Lead the delivery of core security services across the organisation. Define and maintain the service catalogue and delivery roadmap. Act as the primary liaison with the supporting MSP, ensuring accountability and quality. Manage budgets, vendor relationships, and a team ...

with the ServiceNow Solutions Architect to design and implement requirements from the SPM Process Team, creating and maintaining integrations with other systems, Maintaining Service Catalog Items, configuring the Strategic Planning and Project Management workspaces, developing scripts and workflows, and increasing automation to make the business more efficient ...

Central London base), you will lead solution design from RFP through to deployment, ensuring zero-trust security, scalability and TCO optimisation across MSP service towers. Leverage your defence/MSP background to architect for cleared clients requiring SC compliance and 24/7 NOC support.? Key responsibilities Capture … best practices (ITIL, TOGAF) ensuring designs align to SLAs, regulatory standards (NCSC, ISO27001) and vendor ecosystems.? Mentor junior architects, contribute to service catalogue evolution and conduct design reviews for risk/threat modelling.? Drive innovation in AIOps, edge computing and sustainability-focused infra for defence-adjacent clients. ...

compliance requirements. Proven experience implementing and managing IAM frameworks, including RBAC, access reviews, and identity lifecycle processes Skilled in developing and maintaining service catalogues with clear documentation and dependency mapping. Expertise in patch management processes and tools, including scheduling, compliance monitoring, and vulnerability remediation. Experience designing, testing … Critical National Infrastructure systems Maintain detailed access logs and support regular audits to ensure compliance Develop and maintain a service catalogue for all CNI services Proactively identify, assess, and mitigate risks to CNI infrastructure, managing issues and communicating clearly with stakeholders Define and maintain a RACI matrix ...

services, owning the coordination of responses to incidents and requests along with customer related engagement. Your key responsibilities will be to: Maintain the Service Desk function which customers will access for all their technology service requests, incidents, and queries Ensure details are captured and recorded … meeting room services, liaising with colleagues and customers to ensure effective communication, escalation, and knowledge sharing Maintain a technology asset database and Digital Services catalogue Execute scheduled system checks to ensure desktop software is up-to-date and at the required standard Liaise with Service Desk Management ...

role: you'll guide teams, engage directly with clients, lead critical projects, respond to escalations, and help evolve the company's Microsoft-focused service offerings. Your work will play a key role in ensuring scalable, secure, and efficient technology outcomes for our clients and internal teams. This role … combines deep technical expertise with a strong service outcome mindset. You'll work hands-on with Azure, M365 & Hardware technologies, engaging in pre-sales efforts, supporting customer success, and contributing to the continual improvement of our Azure managed service portfolio. Your success in this position will ...