Service Delivery Analyst
- Location
- United Kingdom
including Applications services, Data & Analytics services, AI/ML Technologies and Professional services in the UK and EU market. Job Description Role Overview The Service Delivery Analyst is responsible for monitoring, analyzing, and improving IT service delivery across internal teams and third-party providers. This … role ensures effective management of service performance, escalations, and reporting while driving continuous improvement in the quality and reliability of IT services. Key Responsibilities Customer Service & Relationship Management Support and promote innovative service delivery practices that anticipate and meet customer needs. Maintain strong relationships with business ...