IT ServiceDeliveryDirector/Director of IT ServiceDelivery/Head of Technical Service Management needed by PE backed Tech4Good. The IT ServiceDeliveryDirector/Director of IT ServiceDelivery/Head of Technical Service Management will be responsible for building the ServiceDelivery function from scratch, including hiring a team, understanding the companies technical capability and setting service level agreements in place with customers and suppliers. The IT ServiceDeliveryDirector/Director of IT ServiceDelivery/Head of Technical Service Management will be expected to be hands on, review all … major service level agreements in detail and where appropriate renegotiate with customers or enhance the servicedelivery capability if commercially viable. This is a mission critical role that needs an excellent communicator who is calm under pressure and has considerable influencing and negotiating skills. The IT ServiceDeliveryDirector/Director of IT More ❯
Northallerton, North Yorkshire, England, United Kingdom Hybrid / WFH Options
North Yorkshire Police
Head of ServiceDelivery & Deputy to Director of ICT Location: Northallerton with Hybrid working arrangements Contract: Permanent. Contractually employed by North Yorkshire Police however will also support NYFRS Hours: Full Time Salary: LS1 £66,294-£73,674 Closing Date: 9am 25th November 2025 Our Support Service functions work in collaboration across North Yorkshire Police and North … Yorkshire Fire & Rescue Service, providing vital shared expertise to deliver efficient and effective service to our communities. The Opportunity As Head of ICT and ServiceDelivery, you will act as Deputy to the Director of ICT and a key member of the ICT Senior Management Team (ICTSMT). You will be responsible for the design … development, and implementation of a Service Management and Delivery strategy and roadmap, intrinsically linked to the priorities of policing and fire. You will lead a team of service management specialists to deliver secure, robust, effective, and user-friendly ICT support services that add real value to front-line police and fire operations. What You’ll Do Lead More ❯
Overview ServiceDeliveryDirector, eCOA Remote Reference: 2597 (adap) eCOA isn1t the first product offering for this company; they need a specialist, and wed like you to help. Responsibilities Initially deliver eCOA technical solutions to warm leads in collaboration with Business Development Handle the implementation process of the solution Grow and build out an entire new eCOA … things grow, build out the whole eCOA solutions team What they are looking for Someone with: Working across a variety of functions to go from conceptualization, to sales, to delivery and beyond Extremely strong exposure to all aspects of eCOA solutions delivery Ideally from the perspective of a vendor offering customizable eCOA platforms Experience in eCOA software implementation … A confident communicator with a background in client facing delivery in the space Exposure to solution selling in the eCOA space Not necessarily directly in sales, but with an overview understanding of requirements and the process Former experience in software development or programming would be beneficial, but not essential About the opportunity They5e a publically floated, demonstrated leader in More ❯
New opportunity for a senior leader to oversee the development, delivery, and continuous improvement of cloud services across internal and external clients. This role will lead a team of cloud professionals, managing multi-cloud environments (primarily Azure and AWS) and ensuring reliable, resilient, and efficient service delivery. What You’ll Do: Lead and grow the Cloud Services business … area, aligning it with organisational strategy and customer needs. Manage the performance, development, and succession planning of your team. Standardise and continuously improve cloud servicedelivery to ensure predictable, high-quality outcomes. Collaborate across the organisation to integrate cloud and on-premise services seamlessly. Drive operational excellence, cost-effective delivery, and adherence to security and governance policies. More ❯