1 of 1 Service Delivery Management Jobs in Manchester

Kennedys is looking for an IT Asset Controller to join our IT Asset Management team based in Manchester. Team Kennedys IT team is responsible for delivery of a responsive, effective and timely IT support service to the firm's employees and clients. They devise and implement operational processes and procedures in order to provide reliable and available … IT systems to the firm. The IT Asset Management Team is comprised of a team providing IT procurement, distribution, service delivery management and asset control and tracking. Key responsibilities Process all global new joiners and leavers requests and be the main point of contact for all queries, ensuring all requests are inline with current SLA's … and monitor license usage, ensuring maximum reasonable asset utilisation Removal of unused licences by identifying and deactivating redundant software from users to optimise costs, ensure compliance and improving resource management Manage the central Asset Control mailbox/Fresh Desk support queue in line with processes Asset database audits involving systematically reviewing and verifying records assets to ensure accuracy, compliance More ❯