Service Delivery Management Jobs in the North West

3 of 3 Service Delivery Management Jobs in the North West

Professional Services Manager

Congleton, Cheshire, United Kingdom
Jonas Software
temperature mapping services to NHS, healthcare, and life science organisations. For over 30 years we have continued to deliver outstanding system reliability and unrivalled service standards. Reporting to the Head of Operations, you'll have responsibility for overseeing the delivery of professional services to customers overseeing the field … service Site Engineer team. This role requires both technical knowledge and strong management skills to ensure high-quality service delivery, customer satisfaction, and team performance. This is a hybrid role, with a minimum of 3 days per week working from our office in Congleton. Job Responsibilities … Customer Relationship Management: Serve as the main point of contact between the company and back-to-base customers for service-related matters. Build and maintain strong relationships with customers to ensure satisfaction and retention. Act as a trusted advisor, understanding customer needs and ensuring services are delivered to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Delivery Manager

Sunderland, north west england, united kingdom
Northern Powergrid
you want to help power your career and be part of an evolving energy industry? A n exciting opportunity has arisen for an enthusiastic Service Delivery Managert o join our IS Service Delivery Team. T he energy industry is advancing with investment in smart technology innovation … forefront of delivering a power network that meets the region’s needs, now and in the future. We are currently seeking a skilled IT Service Delivery Manager to join our dynamic team. T his role plays a pivotal part in ensuring seamless IT operations across multiple subsidiary businesses … managing internal resources and third-party suppliers to ensure they meet service level agreements and deliver high-quality IT services. Collaborating closely with the cyber security lead to ensure that all IT services are secure and compliant with corporate policies. A dditionally, the IT Service Delivery Manager More ❯
Posted:

IT Asset Controller

Manchester, North West, United Kingdom
Kennedys Management Services Ltd
Kennedys is looking for an IT Asset Management Controller to join our IT team in the Manchester office. Team Kennedys IT team is responsible for delivery of a responsive, effective and timely IT support service to the firm's employees and clients. They devise and implement operational … processes and procedures in order to provide reliable and available IT systems to the firm. The IT Asset Management Team is comprised of a team providing IT procurement, distribution, service delivery management and asset control and tracking. Key responsibilities Track and monitor license usage, ensuring maximum … reasonable asset utilisation Removal of unused licences by identifying and deactivating redundant software from users to optimise costs, ensure compliance and improving resource management Manage the central Asset Control mailbox/Fresh Desk support queue in line with processes Asset database audits involving systematically reviewing and verifying records assets More ❯
Employment Type: Permanent
Posted:
Service Delivery Management
the North West
Median
£60,000