1 to 10 of 10 Service Delivery Management Jobs in England

Technical Service Delivery Manager - Cyber Security Staines £80,000 - £85,000 inc car allowance About the Role: We are seeking a highly skilled and experienced Technical Service Delivery Manager to work within a leading Cyber Security Consultancy and oversee the delivery of their Managed SOC … SIEM, XDR, Vulnerability Management, and Security Governance services for a major customer. This full-time role involves managing multiple Cyber Security Technology Projects and requires expertise in two or more domains, including Identity and Access Management, Threat Intelligence, Risk Evaluation, Security Assessment, Penetration Testing, and Incident Management. Key … Responsibilities: Service Delivery Management: Coordinate and monitor the delivery of Managed SOC, SIEM, Microsoft Defender XDR, Vulnerability Management, and Security Governance services. Ensure alignment with customer requirements and industry best practices, meeting KPIs and SLAs. Evaluate service performance and identify areas for improvement. Project more »

Overview: Encompass Digital Media (‘Encompass’) is a global managed services company focused on supporting TV networks, broadcasters, sports leagues and digital platforms with the delivery of their linear/nonlinear video and audio content across television, radio and digital platforms. We design, implement and operate reliable video and audio … any destination in the most efficient and reliable way possible. Our global connectivity, scalable technology infrastructure and strategic partnerships create a single, synchronized content delivery environment. Using our Altitude Media Cloud Platform, we host a full suite of digital products, including Playout, Over the Top (OTT) streaming, Video on … VOD) processing, Storage and IP distribution, to enable a seamless user experience for many of the globes biggest Media and Entertainment organizations. Daily, we service 1,200+ channels; capture, process and deliver 31,000+ hours of TV/OTT; stream 6,300 hours of TVE/OTT content; and more »

critical infrastructure. Role Profile The role of a Graduate Project Manager is to harness the expertise of our talented and highly experienced Programme Managers, Service Delivery Managers and Project Management Control professionals to successfully support the delivery of a mixture of business and technical Projects, Programmes … range of services we offer our clients. You would typically operate across the entire project lifecycle and learn to take accountability for the successful delivery of various projects and services by ensuring that high quality planning; control and assurance practices are followed on all aspects of delivery. As a … Graduate Project Manager you could work across a number of disciplines within our business, these project roles could include: Project Management Officer, Project, Programme & Portfolio Management and Service Delivery Management . You will most likely start your career supporting across these professions, gaining increased autonomy more »

and SME sectors, dedicated to delivering innovative and reliable technology support to our client base. We pride ourselves on our commitment to exceptional customer service and continuous improvement, ensuring our clients achieve their business objectives through effective IT strategies and solutions. Role Overview: The Head of Managed Services will … be responsible for leading and managing the Managed Services division of the company. This role involves overseeing service delivery, client relationship management, service level agreements (SLAs), and driving operational excellence to ensure client satisfaction and business growth. The ideal candidate will have a deep understanding of … ICT services, strong leadership skills, and a track record of successful service delivery management. Key Deliverables: Develop and implement the strategic direction for the Managed Services division in alignment with the company’s goals. Identify growth opportunities within existing accounts and potential new markets for managed services. Drive more »

company that truly values our people, our culture and our commitment to excellence. An opportunity has arisen for an experienced Client Success Manager/Service Delivery Manager to join the team, providing unparalleled service excellence to our clients across the UK and internationally. As a Client Success … LYON. The purpose of the role is to guarantee client satisfaction whilst understanding our client’s business objectives and determining how the company’s service offerings can support their attainment. You will support our clients in navigating the rapidly changing technology landscape, integrating new services and capabilities which underpin … organisational improvements and enable our clients to operate dynamically and efficiently. Role Requirements: This role would be ideal for an ambitious and experienced Service Delivery Manager or Client Success Manager within the IT Managed Services sector who is seeking a new and exciting challenge within a forward leaning more »

We are looking to recruit a IT Service Delivery Technician for 39 hours per week based at our head office in Pembridge, and you will be required to travel to remote sites world-wide. Why join Kingspan Insulation? We are entrepreneurial, collaborative, and we stand behind a common … employer. You will be responsible for supporting all of Kingspan Insulation's services including applications, systems, hardware and customers. Main duties: Work with the Service Delivery management team in agreeing common standards and practices and delivering against those standards. Ensure the achievement of departmental objectives. Ensuring that … within the Division as appropriate. Maintaining the IT knowledgebase, through clear and accurate documentation of systems and related business procedures. Identify and work towards service improvements. You will have experience in a similar role, and working in an office environment. It is essential that you have the following: ITIL more »

is to oversee and manage IT services across multiple branches in London, ensuring reliable support for a rapidly growing business. The role requires strong service delivery, exceptional stakeholder management, and technical leadership to maintain seamless IT operations across all locations. Key Responsibilities: Service Delivery Management Team Development IT Strategy Execution Stakeholder Management Requirements Experience managing IT operations across multiple location Background of IT Service delivery Excellent skills in managing relationships with key stakeholders Proven experience in leading IT Change initiatives This is a permanent position offering hybrid working at their London more »

key role in providing 2nd and 3rd line network engineering support on National Information services. Your responsibilities will include ensuring timely communications to Network Management Centres (NMCs) and customer staff while adhering to Service Level Agreements (SLAs) and contract governance. Safety requirements at all sites will also be … fixed and mobile infrastructure networks across the operator and utility markets. Key Responsibilities You will be a part ofa 2nd/3rdLine Technical Support & Delivery team focused on the complex technical delivery activities, supporting specific areas of Customer Services. Complex delivery in line with customer SLAs Complex … Incident Management (technology and solution based). Root Cause analysis for Major Incidents and escalated faults. Work with the other 2nd/3rdLine Support teams to establish the processes, systems and skills, required to implement solutions, that are dependent on multiple technologies. Assist with the definition and embedding of more »

key role in providing 2nd and 3rd line network engineering support on National Information services. Your responsibilities will include ensuring timely communications to Network Management Centres (NMCs) and customer staff while adhering to Service Level Agreements (SLAs) and contract governance. Safety requirements at all sites will also be … fixed and mobile infrastructure networks across the operator and utility markets. Key Responsibilities You will be a part ofa 2nd/3rdLine Technical Support & Delivery team focused on the complex technical delivery activities, supporting specific areas of Customer Services. Complex delivery in line with customer SLAs Complex … Incident Management (technology and solution based). Root Cause analysis for Major Incidents and escalated faults. Work with the other 2nd/3rdLine Support teams to establish the processes, systems and skills, required to implement solutions, that are dependent on multiple technologies. Assist with the definition and embedding of more »

as they look to engage an onsite IT Support Team Lead to work out of their London office. As part of a local IT Management team offering white glove support to up to 1000 users, you will work with the IT Support Manager and another IT Support Team lead … You must also have experience of working within a structured corporate environment (ie law, professional services, finance, consultancy etc) You will evidence systems and service delivery management experience in an ITIL environment Excellent customer service and communication skills and you must understand the importance of going … the “extra mile” to ensure that you not only provide a good service but deliver an excellent end user experience more »