1 of 1 Service Delivery Manager Jobs in Cumbria

We're looking for a highly capable and motivated IT Service Delivery Manager to lead and deliver high-quality IT support and reporting services across all areas of our business. In this key leadership role, you'll be responsible for ensuring systems are consistently available, performance is monitored and improved, and that our Service Desk and … operating efficiently, effectively, and in line with agreed SLAs. You'll be instrumental in ensuring our IT services support business continuity and enable our colleagues to provide the outstanding service our customers expect. You'll manage both the IT Service Desk team and in-house Data Specialists, drive performance improvements, and build a proactive service culture focused … on delivery, collaboration, and customer satisfaction. You're a confident, hands-on IT leader with a proven ability to manage teams, handle critical incidents, and build strong relationships across the business. You're calm under pressure, clear in communication, and committed to delivering real value through excellent IT service and support. You'll be someone who enjoys problem More ❯