16 of 16 Service Delivery Jobs in Avon

Senior Service Architect Location: Bristol Job Type: Permanent, Hybrid, Full time Salary: Up to £80k + bonus + benefits We’re looking for a Senior Service Consultant/Service Architect to join a specialist Service Consultancy team, working closely with MoD customers across major bids, service design and technology transformation. This is a highly client-facing role where you’ll act as an SME across service architecture, service management and service delivery, helping translate complex customer requirements into practical, deliverable solutions. Key responsibilities Support and shape ...

+ Bonus + Excellent Benefits We're looking for an experienced Head of IT to lead technology operations, cyber security and service delivery within a successful professional services organisation. This role requires proven IT leadership experience within a professional services environment and hands-on experience operating within … These are essential requirements. Reporting to the Chief Technology Officer, the PS Head of IT will lead a talented team responsible for IT operations, service delivery and project management, ensuring colleagues have access to secure, reliable and high-performing technology services. You'll also play a key role ...

Bristol that are recruiting for a new Helpdesk Manager, The Helpdesk Manager is responsible for leading and managing the Helpdesk function, ensuring the delivery of efficient, responsive, and high-quality technical support to all users. The role oversees the day-to-day operation of the Helpdesk, manages service … processes, systems, and customer experience, and leads, coaches, and develops the support team to ensure the effective prioritisation and resolution of incidents and service requests. Main Duties: Leadership, Team Management & Development Lead, mentor and manage in-hours and out-of-hours Helpdesk teams, setting clear objectives, responsibilities, KPIs, SLAs ...

Customer Services offering for our global clients in the automotive R&D sector. The Customer Services Manager will oversee both the Applications Support and Service and Repairs (RMA) functions, and is responsible for ensuring an outstanding customer experience. This newly created role requires a strong customer-first mindset … will act as the internal advocate for our customers, ensuring their needs and expectations are represented in discussions on performance, product quality, and service delivery—whether dealing with direct clients or third‐party distributors. Team Leadership: You will lead both the Applications Support and Customer Returns teams. ...

Company description: Service Operations Manager Job description: Unitingwhatsnext in traffic. Service Account Manager At Yunex Traffic,welaunch cities into the future withforward-looking infrastructure and transport solutions, making mobility safer, moreefficientand more sustainable for all. Our Commitment: At Yunex Traffic, the uniqueness of our people is our strength. … recruitment process, please visit ourRecruitment Journey page onourwebsite. Do you want to make a difference with the work you do Join us asa Service Account Manager. Based at our Avonmouth depot were looking for a Service Account Manager to lead our Field Service Team in the South ...

Manager leads the HR Shared Servicesteamand is a key contributor to theevolutionof HR Operations across Vinarchy. This role is accountable not only for the delivery of efficient, accurate and compliant HR services, but also for evolving HR Operations into a scalable, data-driven and digitally enabled function that supports … critical role in simplifying ways of working, improving employee and manager experiences, strengthening data quality and controls, and enabling greater automation and self-service through the upcoming SAP SuccessFactors transformation. This will be a 12 month fixed term contract. Key Responsibilities Include: HR Shared Services Leadership & Service Delivery ...

Employee Payments processes and driving continuous improvement initiatives Support the drive for required cultural attributes across the team including focus on compliance and service delivery, customer service excellence, and a focus on controlled continuous improvement Deliver on agreed Performance Metrics and Key Performance Indicators (KPIs) for Employee ...

Corridor) Salary: £35,000 Basic Additional Allowance: Guaranteed £2,500 per year payable monthly to cover unsocial travel hours Location: Home Based Reporting To: Service Delivery Manager About Workplace IT Workplace IT provides CAF Compliant Co-Managed IT Services and Digital Safeguarding to large Health, Social Care, Housing … activities across our client base. You will act as the face of Workplace IT Technologies, building trusted relationships with clients whilst ensuring the successful delivery of support, deployment and project services. Key Responsibilities Provide professional on-site technical support, troubleshooting and technical assistance across client locations. Respond to urgent ...

Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver … behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience ...

infrastructure, cloud services and platform operations. This is an excellent opportunity for a senior infrastructure professional to play a key role in the design, delivery and ongoing improvement of modern hybrid platforms, working across cloud, on-premises and containerised environments. You'll be involved in supporting critical services while … complex infrastructure landscape, ensuring systems remain secure, resilient, scalable and aligned with business objectives. Working closely with architects, security teams, application owners and service delivery functions, you'll support enterprise platforms while contributing to infrastructure transformation and cloud adoption programmes. Key Responsibilities Design, deploy and support enterprise infrastructure ...

meaningful insight across the organisation. Working closely with stakeholders, business analysts and data engineers, you'll transform trusted data into actionable intelligence that supports service delivery, performance improvement and informed decision-making. Business Intelligence Analyst - Key Responsibilities Design, develop and enhance Power BI reports, dashboards and analytical solutions. … clear technical documentation and user guidance. Deliver stakeholder engagement, training and support to encourage adoption. Identify opportunities to improve reporting processes and increase self-service analytics capability. About You- Essential Skills & Experience: Strong experience developing Power BI reports and dashboards. Good knowledge of DAX and Power BI data modelling. ...

supporting a high-profile defence client in recruiting Technical Service Manager. This is an initial 9 month contract to start from end of September, with the below requirements: Start date - End of September/start of October Outside IR35 £500 - £550 p/d outside IR35 Hybrid working … Cloud Platforms/Projects & Defence experience Clearance - UKSV DV Candidates are required to be Sole British Nationals due to engagement requirements As a Technical Service Manager you will play a key part within an organisation, responsible for overseeing the technical services team and ensuring that the company's technical ...

Manager - UK (Remote) - c.£70K A growing CRM, data and technology consultancy is looking for an experienced Technical Account Manager to join its Client Delivery team and take ownership of key client relationships across its CRM, data and software portfolio. You'll act as the bridge between clients … technical delivery teams, combining strong relationship management with technical understanding across CRM, data, integrations, APIs and cloud technologies. Key Responsibilities Build and manage trusted relationships with senior business and technology stakeholders Act as the main point of contact for technical, service and strategic matters Translate business requirements into ...

sits on top of Core, for the same customers, with the same engineers. Alongside that you will take a share of professional services delivery: shorter, project-shaped engagements that are usually how a customer first meets us. ...

equipment Ensuring that our globally deployed systems are supported and maintained throughout their contracted sustainment period (typically 10 years) to agreed service levels and in-line with manufacturers or SRT's directions. Managing our task management system (Zuper) to ensure our in-country support carry out efficient, comprehensive scheduling … country operations Customer & Project Issue Management Drive timely resolution of Support Level 3 support tickets and project issues, ensuring high standards of service delivery. Develop and implement long-term support and maintenance strategies to meet evolving customer needs Performance Monitoring & Continuous Improvement Oversee key performance metrics such as SLAs ...

technology. We are building a community of designers and researchers to support the public sector growing demand for a design-led approach to service delivery. Senior User Researchers are experienced practitioners who are confident at working with UCD colleagues and professions outside of our service line such … research project Able to work as a solo researcher within a multidisciplinary team on client deliveries Advocating for user research within the project delivery and with stakeholders Plan research that informs the design of public services that are helpful, usable and successful Understands and help teams to apply ...