1 to 25 of 53 Service Delivery Jobs in the South West

Service Delivery Manager - Defence Department: IT Location: North East Bristol - with parking Reports to: IT Operations Manager Salary: £54,102 to £67,056, Contract: Permanent/Full-time Are you an experienced Service Delivery Manager with a passion for leading teams, optimising IT services, and driving … continual improvement? Our client is looking for a proactive, people-focused leader to head up their General Operations Service Delivery team-someone who thrives in a dynamic environment, can make informed decisions, and is committed to delivering exceptional IT services across the organisation. About the Role ...

client is currently seeking a Service Delivery Manager on a 6 month contract. The Service Delivery Manager will have worked in a Senior of Lead capacity with a strong background in Incident and Change Management. The Service Delivery Manager will ensure the production … Monthly Service Review packs, ad-hoc Incident and Major Incident Reports and relevant Management Information reports as required on a day to day basis to support customer expectations. This is a hybrid based role with the need to be in the office in Kent 2 days per week. ...

Service Delivery Manager – Defence Location: Bristol (predominantly on-site with some hybrid) Security Clearance : Eligibility and willingness to obtain DV clearance (Need to be Sole British National) We're seeking an experienced Service Delivery Manager to lead and build a Secure IT Operations Service supporting … regulated environment. Sitting within the IT function and working closely with Secure Operations, you'll establish, lead and continuously improve a newly formed secure service delivery team, ensuring robust, compliant and high performing IT services. What you'll be doing Build, recruit and lead a new IT Secure ...

Service Delivery Manager – £50-60,000 – Permanent – Fully Remote About the Role VIQU is partnering with a fast-growing specialist Managed Service Provider to recruit a Technical Service Delivery Manager on a permanent basis. This is an entirely remote role, offering genuine flexibility, a salary … This is a hands-on, customer-facing role focused on delivering high-quality managed services to a global enterprise customer base. You will own service delivery end to end, lead technical service reviews, and work closely with internal teams to drive continuous improvement and customer success. ...

Service Delivery Technician Location : Axminster , Devon (Hybrid/Office & Field-Based) Contract Type: 6-month Contract to perm Salary : £38,000 - £40,000 + Mileage + Benefits + 25+8 Holidays Are you an experienced IT Support Engineer or Service Delivery Technician looking for a role offering … technical variety, autonomy, and progression? Do you take pride in delivering a high-quality service to users, including senior and VIP stakeholders? We're recruiting for an IT Service Delivery Technician to join a leading international business. Based in Axminster, this role provides a highly varied position ...

Your new company We are exclusively recruiting for a Service Delivery Manager on a permanent basis for a professional services company based in Salisbury. This role offers hybrid working (2-3 days on site). The organisation has circa 1500 users, and you will have 6 direct redirect … reports, including a Service Desk Manager and IT Support Analysts. Your new role As the Service Delivery Manager, you will be responsible for driving service improvement, owning and strengthening the organisation's ITIL processes. Building positive relationships with the user community, positioning the IT Service ...

Service Delivery Manager £450 - £500, Outside IR35 Cheltenham Hybrid DV-Clearance Required Your new company A large Organisation based in Cheltenham Your new role The DV Cleared Service Manager will be responsible for managing the provision of the Cross Domain Service for a Government customer. Working … customer site with a team of up to 10 engineers, the Service Manager will be responsible for the day-to-day management of the service. The Service Manager will be the primary on-site representative working with customer teams and other suppliers to oversee the delivery ...

Service Delivery Manager - Defence Location: Bristol (predominantly on-site with some hybrid) Security Clearance : Eligibility and willingness to obtain DV clearance (Need to be Sole British National) We're seeking an experienced Service Delivery Manager to lead and build a Secure IT Operations Service supporting ...

Service Delivery Manager - Defence Department: IT Location: North East Bristol - with parking Reports to: IT Operations Manager Salary: £54,102 to £67,056, Contract: Permanent/Full-time Are you an experienced Service Delivery Manager with a passion for leading teams, optimising IT services, and driving ...

Role Summary: Job Title: Service Delivery Manager Job Type: Permanent Pay: £54,102 to £67,056 per annum Benefits Summary: 12.5% employer pension contribution and private medical insurance Location: Bristol (hybrid working 3-4 days on site) Security Clearance: SC or DV clearance About the client: The client … innovators thrive in sectors including Energy, Space, Marine, and Technology. Key Responsibilities: Build, recruit, lead, and motivate a brand-new IT Secure Operations delivery team. Design, implement, and continuously improve service support and delivery processes aligned with ITIL best practices. Take full ownership of Incident, Request, Change ...

your own career. Ready to make a splash? Join our team today. We are pleased to announce an exciting opportunity for an experienced IT Service Desk Analyst to join our esteemed Service Desk team located in Exeter. This full-time, permanent position offers a competitive salary, starting from … candidate will possess a proven track record in providing exceptional IT support, troubleshooting complex issues, and delivering an outstanding customer experience. As an IT Service Desk Analyst, you will play a pivotal role in leading the day-to-day operations of the Service Desk, providing first-line ...

Role: Service Charge Director Location: Exeter Salary: Competitive salary, plus benefits Contract: Permanent Hours: Monday to Friday – 9am to 5pm (35 hours per week) Why FirstPort? FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards … most trusted and professional residential property management company. By joining us as a Service Charge Director, you will play a pivotal role in achieving our vision Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers. Professional ...

Head of Service Delivery or Head of Service Management. ITIL Accredited. Umbrella Engagement. 3 days on site at Client Head Office. Must hold ITIL V3/V4 Accreditations and be Customer Centric/Focussed. The successful candidate will need to have managed Service Management Teams … Problem, Change, Configuration, Supplier Management, Service Desks within a Fast Paced SME Organisation. Must have outstatanding Managerial skills. Potential for a long term engagement. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome ...

Company Description Venn Telecom is an international Enhanced Internet Service Provider specializing in designing, delivering, and supporting fixed and mobile wireless internet connectivity solutions. Using advanced technologies such as bonded 5G and Starlink, we provide reliable internet connections in hard-to-reach areas and offer dependable backup options … across regions, partners, and customers Scales cleanly as volumes, automation, and integrations increase Reduces operational friction through better workflows and tooling Enables faster, safer delivery of new services and capabilities You will balance short-term delivery pressures with long-term architectural and product coherence, ensuring the multiple platforms ...

manage the New Business Lead, Customer Success Manager, and Existing Inbound Sales Lead. Reporting directly to the EVP, you will take ownership of revenue delivery, sales strategy execution, KPI performance, and team development. This is a hybrid role based near Swindon, with on-site presence to be agreed. Occasional … performance, collaborative culture Demonstrate strong understanding of new business, upsell, and cross-sell sales cycles Ensure alignment across sales targets, customer experience, and operational delivery Maintain a strong focus on customer retention across a base of more than 1,000 customers Collaborate closely with the Professional Services Lead ...

requirements, understand data models and database design to support sophisticated datasets, and provide insights and recommendations based on data analysis to support decision-making. Service delivery: Diagnose issues and work closely with other support teams across functions to understand defects, drive minor improvements, and document change requests clearly … written communication skills. Ability to build positive relationships with a variety of domain experts. Technical proficiency in areas such as data analysis and modeling, service design, and application design. Commodity (ideally Oil) Trading domain knowledge, especially in the Front Office. The competencies for a business analyst at this level ...

Service Desk Analyst, you will play a crucial role in supporting our business customers as a member of the Service Desk team. Role Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role … Technician Apprenticeship. Your primary responsibilities will include providing technical support, troubleshooting issues, creating comprehensive documentation, and adhering to established ITIL processes to ensure the delivery of high-quality and responsive service to all business customers. Collaboration with team members to handle escalations and facilitate knowledge transfer will also ...

Service Manager We are working alongside a large technology firm seeking an experienced Service Manager to join the organisation. This is a key role focused on owning BAU services, driving cost optimisation, and ensuring SLA/KPI compliance within a secure, mission-critical environment. … single service owner, working within a DevSecOps and Agile model , coordinating continuous service improvements and providing clear direction across teams. What you'll be doing: Owning BAU service delivery and meeting contractual SLAs Driving cost optimisation and service improvements Ensuring Run teams understand client deliverables ...

Cheltenham (primary)£550–£650/day | Initial 6-month contract | Outside IR35 or Permanent salary The Role We are looking for a DV-cleared Service Manager to oversee the delivery of a Cross Domain Service for a UK Government client. Acting as the main on-site point … contact, you will lead a medium-sized engineering team while ensuring high service standards and driving continuous improvement. Key Responsibilities Day-to-day leadership of a managed service and engineering team Ownership of incident, problem, and escalation management Engagement with key customer stakeholders and third-party suppliers Management ...

join a well-established professional services company going through a period of change and transformation. Two new positions have been created to join their service desk team on a permanent basis based out of Salisbury (hybrid). We have successfully filled one of those positions and are now looking … second analyst to join the team! Your new roleYou will be joining an established Service Desk, reporting to the Service Desk Manager and working alongside the Service Delivery Manager, to resolve 1st Line tickets. We are ideally looking for someone who has worked in a similar ...

join a well-established professional services company going through a period of change and transformation. Two new positions have been created to join their service desk team on a permanent basis based out of Salisbury (hybrid). Your new roleYou will be joining an established Service Desk, reporting … Service Desk Manager and working alongside the Service Delivery Manager, to resolve 1st Line tickets. We are ideally looking for someone who has worked in a similar sized organisation, supporting circa 1200 users (or more). You will have some experience in a Service Desk/ ...

Support Engineer – Bournemouth Must have: O365, Active Directory, SCCM, Nice to have: Intune, McAfee, Citrix, Zscaler, Tenable, CrowdStrike, Fuze, Zoom, Asset Management System, JIRA, Service Now, Adobe products. As a Desktop Support Engineer, you will be based full-time in our office in Bournemouth, providing colleagues with hardware, software … operational support, which includes client, desktop, local server and network support, training of end users, ensuring the timely and efficient resolution of incidents and service requests and supporting the PMO as a technical project resource. In addition, you will undertake lifecycle management on End User Computing devices, including receiving ...

Support Engineer – Bournemouth Must have: O365, Active Directory, SCCM, Nice to have: Intune, McAfee, Citrix, Zscaler, Tenable, CrowdStrike, Fuze, Zoom, Asset Management System, JIRA, Service Now, Adobe products. As a Desktop Support Engineer, you will be based full-time in our office in Bournemouth, providing colleagues with hardware, software … operational support, which includes client, desktop, local server and network support, training of end users, ensuring the timely and efficient resolution of incidents and service requests and supporting the PMO as a technical project resource. In addition, you will undertake lifecycle management on End User Computing devices, including receiving ...

critical areas. YOU WILL: Collaborate with leadership to align on the right metrics for both the Digital, Data, and Cyber Security OKRs and the Service Delivery OKRs Ensure access to the necessary systems and data to support the development of a comprehensive OKR dashboard Design and build ...

Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide end-user support and training, ensuring ITIL-aligned service delivery. Maintain compliance with ISO 27001 and Cyber Essentials Plus. Skills & Experience: Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams). Strong networking knowledge ...