1 to 25 of 87 Service Delivery Jobs in the South West

Service Delivery Manager - Defence Department: IT Location: North East Bristol - with parking Reports to: IT Operations Manager Salary: £54,102 to £67,056, Are you an experienced Service Delivery Manager with a passion for leading teams, optimising IT services, and driving continual improvement? Our client … looking for a proactive, people-focused leader to head up their General Operations Service Delivery team-someone who thrives in a dynamic environment, can make informed decisions, and is committed to delivering exceptional IT services across the organisation. About the Role As the Service Delivery Manager ...

ready to take ownership of essential business services that support national security and public sector operations? Your Impact At Leonardo UK, our Service Delivery Managers play a key role in ensuring services are delivered effectively, meet operational and compliance standards, and evolve to support changing business needs. … work across teams to coordinate service delivery, resolve issues, and contribute to service improvement initiatives - helping ensure our services remain resilient, customer-focused, and aligned with business priorities. Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative ...

Service Delivery Manager – Defence Location: Bristol (predominantly on-site with some hybrid) Security Clearance : Eligibility and willingness to obtain DV clearance (Need to be Sole British National) We're seeking an experienced Service Delivery Manager to lead and build a Secure IT Operations Service supporting … regulated environment. Sitting within the IT function and working closely with Secure Operations, you'll establish, lead and continuously improve a newly formed secure service delivery team, ensuring robust, compliant and high performing IT services. What you'll be doing Build, recruit and lead a new IT Secure ...

Service Delivery Manager Permanent Location: UK - Remote Salary: £75,000 - £85,000 (+ benefits) Skills: SC Clearance, IT Service Delivery, ITIL, Managed Services, SLA Management, Customer Relationship Management, Service Reviews, Stakeholder Management We're recruiting an SC Cleared Service Delivery Manager to join … delivering managed services to large public sector customers. This is a customer-facing role where you'll take ownership of a portfolio of managed service contracts, ensuring services are delivered against agreed SLAs while building strong relationships with customers and internal delivery teams. Although the role is home ...

Service Delivery Manager 40 hours per week | UK Hydrographic Office, Taunton Are you ready to take the next step in your career with a company that values your talent, invests in your future, and empowers you to make a real difference? We're currently recruiting a Service Delivery Manager to lead and enhance operations across Catering, Facilities, and Retail services on base. This is a fantastic opportunity for someone looking to grow within a supportive, forward-thinking organisation. What you'll be doing As a Service Delivery Manager , you'll play ...

doing maximise the long‐term financial position between these. In addition, they are accountable for the management of FNZ's delivery to Customers. The role is responsible for the overall satisfaction of the customer through supporting the growth and development of the customer platforms, and maximising the financial outcomes … delivered by the customer platform (both in enhancement fees and service revenues). Ensuring FNZ's platform services are successfully provided to Customers requires: Ensuring the quality of FNZ's delivery to customers is of a consistently high standard (project and service delivery). Be responsible ...

Service Delivery Manager - Defence Location: Bristol (predominantly on-site with some hybrid) Security Clearance : Eligibility and willingness to obtain DV clearance (Need to be Sole British National) We're seeking an experienced Service Delivery Manager to lead and build a Secure IT Operations Service supporting ...

Adecco are pleased to be recruiting for a Service Design and Transition Manager to work within Southern Water Location: Hybrid working (Highly flexible, UK-based - Durrington office attendance periodically) Contract Type: Permanent Salary: £42,000 - £62,500 + 5% bonus + benefits Are you passionate about service design … eager to lead seamless transitions within the Facilities Management industry? Our client is looking for a dynamic Service Design and Transition Manager to join their growing team! If you thrive in a collaborative environment and are ready to make a significant impact, this is the role ...

Service Delivery Manager 40 hours per week UK Hydrographic Office, Taunton Are you ready to take the next step in your career with a company that values your talent, invests in your future, and empowers you to make a real difference? We're currently recruiting a Service Delivery Manager to lead and enhance operations across Catering, Facilities, and Retail services on base click apply for full job details ...

Responsibilities Support Squarcle’s digital and defence growth by shaping enterprise, solution and service architectures for complex NATO, MOD and wider defence clients. Operate across bid, mobilisation and delivery phases, helping Squarcle interpret client requirements, define credible technical and service delivery approaches, shape transition and operating … models, and assure that proposed solutions are secure, supportable, interoperable and deliverable within classified, multi-national and mission-critical environments. Provide strategic technology and service delivery advice to senior client stakeholders, clearly articulating trade-offs, risks, assumptions, dependencies and recommendations. Develop compelling bid narratives, technical responses, service ...

Customer Service Manager is required to transform the customer service department of a fast-growing renewable energy technology business near Cheltenham. This is a key appointment focused on moving the department from a traditional call-based service centre into a scalable and technology-driven one-stop shop … customer and approved installer needs. The Customer Service Manager will define the future service model and introduce the systems, processes and capabilities required to support continued growth across the UK and expansion into European markets. You will build a connected and efficient customer journey that combines excellent people ...

rollout of Moving Traffic powers across the country, we have an exciting opportunity for an experienced Account Manager. Working closely with customers and internal delivery teams, this role has overall responsibility for ensuring our Enforcement Service contracts are delivered in line with customer expectations, contractual commitments and financial … client relationship management and an ability to communicate at all levels is essential to this role. You will also take ownership of demonstrating our service excellence through achieving, exceeding, and reporting on our contractual Service Level Agreements to both external customers and internal stakeholders. Building strong relationships with ...

summary The Cyber Security Advisor is a key role within the national cyber services portfolio, supporting the delivery of the NHS Data Security and Protection Toolkit (DSPT), the national data security assurance framework for health and care organisations. The DSPT receives over 61,000 submissions annually and provides critical … expert guidance, managing complex enquiries, supporting platform development and testing activities, and delivering communications, webinars and engagement initiatives. The role is responsible for ensuring service requests and issues are managed effectively and consistently, maintaining high standards of customer service and supporting organisations to meet their data security obligations. ...

Technical Operations Lead Permanent | Christchurch, hybrid | Delivery | Cloud Implementation (AWS) The role: We are seeking a Technical Operations Lead to coordinate and drive technical activity across our Operations Management function, ensuring operational, platform, security and product-related work is prioritised, planned, communicated and delivered effectively. In this role … will act as the central coordination point between Operations, Product Management, R&D, Cyber Security, Project Delivery and Service Delivery teams, helping to ensure technical initiatives are delivered efficiently and with clear visibility across the business. This is an excellent opportunity for someone who thrives ...

Centre UK, alongside sterile compounding, and nursing home healthcare services through Pharmaxo. Together, Icon Cancer Centre and Pharmaxo deliver an end-to-end healthcare service for patients and partners across the UK. We're looking for an experienced IT Operations Manager to lead IT operations across our UK business … high-performing IT services across a complex multi-site healthcare environment. The role You'll lead IT operations across the UK, overseeing infrastructure, networks, service delivery, cloud and data centre operations, service desk, platform support, and supplier performance. This role suits a strong operational leader with technical ...

reliable and effective IT support. The Role As a Deskside Analyst, you will act as the primary escalation point for complex IT incidents and service requests that cannot be resolved by the Service Desk. Working both remotely and on-site, you will provide advanced technical support, perform detailed … diagnostics, and ensure issues are resolved efficiently and effectively. You will play a key role in maintaining service reliability, supporting business-critical systems, and delivering a high-quality user experience while adhering to ITIL best practices. Key Responsibilities Act as the main technical escalation point for complex IT incidents ...

support frontline community healthcare. Reporting directly to the Chief Information Officer, you will provide operational leadership across a broad portfolio encompassing clinical systems, digital service delivery, technical architecture, cyber security, digital training and service transitions. As a member of the senior digital leadership team, you will help … outcomes for patients, staff and partner organisations. Main duties of the job About the Role The Deputy CIO (Digital Services) will lead the operational delivery of critical digital services across the organisation. You will oversee clinical systems, digital infrastructure and service management functions, ensuring systems remain secure, reliable ...

team in the South West region. The Network Planner will focus on planning for events that potentially affect the strategic road network, plus winter delivery and planning. The Network Planner will also work closely with various stakeholders, including emergency services, and attending local resilience forums. This role will … best practice, intelligence insights and associated updates and changes and their effectives for all stakeholders as appropriate. Proactively liaise with regional Operations colleagues (e.g. Service Delivery and Scheme Delivery) and wider internal and external stakeholders to optimise network availability and minimise the impact of planned and unplanned ...

Service Desk Analyst The Opportunity We're looking for a customer-focused Service Desk Analyst to join a busy and collaborative IT team, providing high-quality technical support across a diverse technology environment. This is an excellent opportunity for someone who enjoys solving technical issues, delivering exceptional customer … service, and working within a structured IT Service Management (ITSM) environment. This is a hybrid role requiring the successful candidate to work 2–3 days per week from our client's office in Bristol , with the remaining time working remotely or from other agreed locations. Occasional travel ...

Defence and Air Traffic Management (ATM)? Were supporting a leading Defence client in Bristol (with flexible remote working options) in recruiting a Marshall Service Delivery Safety Engineer, a SC clearance is a must. This role offers an exciting opportunity to work on critical projects supporting MOD operations, with … Programme, you will help ensure the safe operation of ATM equipment and services at UK Ministry of Defence sites. Your expertise will underpin the delivery of a robust Safety Management System (SMS) while collaborating across various teams to assess, review, and authorise safety artefacts. Your insights will directly support ...

Reporting directly to the Chief Operating Officer, the successful candidate will lead the strategic development of technology, digital transformation, cybersecurity, infrastructure, data governance, and service delivery across a multi‐site environment. The organisation is seeking an individual capable of operating both strategically and operationally – someone who can influence … senior leadership and governance level while also ensuring the delivery of a robust, secure, and high‐performing IT function that supports teaching, learning, operations, safeguarding, and engagement across the wider community. This appointment comes at an exciting stage of the organisation's evolution, with significant appetite for innovation, digital ...

Title: DV Cleared Service Operations Manager Location: Corsham Duration: 6 months Rate: up to 550 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a reputable organisation in the IT sector, is seeking a highly motivated Service … secure environment, working fully on-site. What you'll be doing: Collaborate with FLC and DD J3/J5 teams to plan the projects service deployments. Lead all customer communications from the projects Service Operations team to DD, FLCS, and CyISOCs. Coordinate with the DD J3 Planned Outage ...

North East Somerset, Swindon and Wiltshire (BSW) teams. This role combines operational management with clinical practice, requiring a skilled clinician who can balance strategic service leadership, projects and a clinical caseload. The post holder will lead the development and optimisation of digital access and online self referral pathways, oversee … third party service provision, and drive service improvement initiatives that enhance access, quality, and efficiency. Working collaboratively across the wider Talking Therapies network, they will ensure high standards of patient care, support performance delivery, and contribute to the ongoing transformation of mental health services across BSW. Based ...

Delivery Manager The Delivery Manager role is a key delivery role, reporting to a Portfolio Manager within the Global Services Delivery Unit (DU). The role is responsible for leading the successful delivery of projects or defined workstreams, ensuring that expectations are effectively managed throughout … project lifecycle. Primary Job Purpose As a Delivery Manager for a platforms team you will be working full-time on the client site, you will be responsible for establishing, planning, managing, delivering and controlling projects in line with client expectations and processes. You will lead project teams, coordinate internal ...

technical guidance and support to team members and stakeholders. Architect and implement scalable, secure and cost-effective AWS solutions, leveraging PaaS services where appropriate. Service Delivery Oversee the delivery of AWS Native services, including PaaS offerings, ensuring they meet SLAs and performance requirements. Identify and address performance … bottlenecks or issues Monitor and optimise cloud resource utilisation. Self-Service for Customers Enable self-service capabilities for customers to access and utilize AWS Native services efficiently. Create intuitive and user-friendly interfaces for customers to interact with the platform. Provide comprehensive documentation and support resources for customers. ...