1 to 25 of 53 Service Delivery Jobs in the South West

Service Delivery Manager Permanent role Based in Helston, Culdrose Offering £68,000 Do you have experience in service delivery management? Do you have experience with ILS delivery frameworks? Do you want to work with an industry-leading company? If your answers are yes to these … Sustainment Organisation and the programme, building and maintaining strong relationships to understand their needs and expectations Manage and be accountable for the delivery of the agreed Sustainment activities to the programme, ensuring timely and effective delivery of services including key activities such as Logistics, Deployed Operations, Service ...

summary This is a pivotal digital leadership role responsible for the planning, assurance, and secure delivery of all core digital infrastructure and user support services across GHFT. Reporting to the Director of Digital Operations (CTO), the post holder will manage the functions critical to the Trust's digital stability … advising and influencing senior clinical and corporate leaders, providing clear, evidence-based recommendations and assurance on highly complex digital and infrastructure risks, investments, and service performance. The role requires the ability to communicate highly complex technical issues clearly and confidently to non-technical audiences, including Executive Directors and Board ...

Service Delivery Manager Permanent - Hybrid - Bristol On behalf of a key client in the Bristol area, we are looking for a Service Delivery Manager to join a high-growth, Bristol-based Managed Service Provider (MSP). This isn't just a "ticket-managing" role. … will have full ownership of the Professional and Digital Services delivery function, building the operating discipline and commercial structure needed to scale through 2026 and beyond. The Mission You'll be the bridge between technical excellence and commercial success. Your goal is to drive disciplined project delivery-from ...

Title: Accommodation Delivery Lead Location: Hinkley Point C Pay: PAYE £230.02 or Umbrella £324.9 Job ID: 2009 Principal Accountabilities The Delivery Lead will - Manage day to day the provision of a critical site support campus service to guests staying as part of the construction workforce of circa … requiring overnight accommodation - Manage and be directly responsible for a specific service contract valued at circa £70m [full project lifecycle] - Be accountable for ensuring all statutory, regulatory and site controls are complied with - Form effective relationships with their service contract partner and champion clarity, respect, positivity, humility ...

Adecco are pleased to be recruiting for a Service Design and Transition Manager to work within Southern Water Location: Hybrid working (Highly flexible, UK-based - Durrington office attendance periodically) Contract Type: Fixed Term Contract Salary: £550 per day Are you passionate about service design and eager to lead … seamless transitions within the Facilities Management industry? Our client is looking for a dynamic Service Design and Transition Manager to join their growing team! If you thrive in a collaborative environment and are ready to make a significant impact, this is the role for you! Key Responsibilities ...

System (LIMS) - And other Diagnostic and Specialties systems maintained by the department (e.g. Badgernet, OnBase, Infoflex, Auditbase etc) The role focuses on operational excellence, service delivery, and end-user optimisation. It works in close partnership with the Chief Digital Transformation Officer (CDTO) to ensure new digital capabilities … existing clinical systems. Main duties of the job The post holder will provide professional, strategic, and operational leadership across the Digital Health portfolio, ensuring service continuity, driving technical capability, and leading cultural excellence. Key Responsibilities - Direct the strategic operational functions for Digital Health clinical applications (e.g. EPR, PAS, PACS ...

Service Desk Analyst - Up to £36K PA - Poole - Hybrid (4 DPW On-Site) Location: Poole - Hybrid (4DPW On-Site) Salary: £30-36K Per Annum Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events The Client: We are partnering with a growing technology … business delivering complex software solutions to customers across the UK. With an established customer base, a strong market presence and a focus on service excellence, they are looking to strengthen their Service team with the addition of a Service Desk Analyst. This is an opportunity to join ...

Service Desk Support (1st Line Support) Swindon (Hybrid working) - 6-12 Month FTC Band C - £27,756 It's an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. About the Role: This role operates within …/Customer Support Services and supports the delivery of first line (Tier 1) service desk activities across a range of business systems and services. The role applies defined processes, tools and procedures to ensure timely and effective resolution of incidents and service requests, providing a high-quality ...

hands-on, customer-facing role where you'll take ownership of technical issues, manage escalations, build strong client relationships and help drive service improvements. You'll be trusted to see issues through to resolution whilst identifying opportunities to improve customer outcomes and service delivery. What … escalations through to resolution Supporting Microsoft 365, Azure and Intune environments Building strong relationships with customers and key stakeholders Supporting customer onboarding and service adoption Identifying recurring issues and service improvement opportunities Working closely with service desk, project and technical teams What We're Looking For Previous ...

Reporting directly to the Chief Operating Officer, the successful candidate will lead the strategic development of technology, digital transformation, cybersecurity, infrastructure, data governance, and service delivery across a multi‐site environment. The organisation is seeking an individual capable of operating both strategically and operationally – someone who can influence … senior leadership and governance level while also ensuring the delivery of a robust, secure, and high‐performing IT function that supports teaching, learning, operations, safeguarding, and engagement across the wider community. This appointment comes at an exciting stage of the organisation's evolution, with significant appetite for innovation, digital ...

Title: DV Cleared Service Operations Manager Location: Corsham Duration: 6 months Rate: up to 550 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a reputable organisation in the IT sector, is seeking a highly motivated Service … secure environment, working fully on-site. What you'll be doing: Collaborate with FLC and DD J3/J5 teams to plan the projects service deployments. Lead all customer communications from the projects Service Operations team to DD, FLCS, and CyISOCs. Coordinate with the DD J3 Planned Outage ...

obtain Security Check (SC) clearance. An established Managed Security Services Provider (MSSP) is seeking an experienced Cyber Security Project Manager to join its growing delivery function. This role will take ownership of a portfolio of customer-facing cyber security and managed service projects, ensuring successful delivery while … excellent opportunity for a project manager with experience in cyber security, managed services, networking, telecommunications, or IT services environments. Key Responsibilities Project Delivery & Planning Manage the end-to-end delivery of multiple customer-facing projects simultaneously, typically overseeing 10+ concurrent initiatives. Define project scope, objectives, deliverables, timelines ...

Support Team Lead to lead a customer-focused support function within a growing managed services provider. This role combines people leadership, customer engagement and service improvement. You'll work closely with customers, technical teams and senior stakeholders to ensure high levels of service delivery, customer satisfaction … operational performance. What You'll Be Doing Leading, coaching and developing a technical support team Managing customer escalations and service-related challenges Driving service improvements and operational efficiency Conducting customer service reviews and performance discussions Working closely with service desk, technical and project teams Using service ...

everything we do. Overall purpose of the job: Support all Pre and Post Order Management, managing orders to completion and hand over to Service Delivery for implementation to live/billing. Increasing Customer Experience, Satisfaction, Loyalty and Spend with Exponential-e through the timely and efficient management … Orders are sold in line with the Sales Engagement Rules Managing intercompany orders across the Exponential-e group Maintaining the relationship with customers and Service Delivery by communicating precise and accurate information regarding sales wins Update internal databases as required – Being the focal administrator for Order Desk. ...

Java, JavaScript, Spring and AWS Support integration with OCv5 and wider platform changes across the programme Work closely with client stakeholders, SMEs and other delivery teams to move work forward Contribute to agile delivery across planning, stand ups, refinement and retrospectives Help deliver work linked to the eDRS … switch off and broader service improvements Write, test and improve production quality code in a live delivery environment Support engineering standards and ensure deliverables meet agreed quality expectations Skills and experience Strong experience as a Software Engineer in a hands on delivery role Good experience across Java ...

Solutions Engineer position within a growing communications and technology organisation, leading solution design, innovation and technical strategy across a broad portfolio of telecoms and service offerings. The company is an established engineering-led business specialising in telecommunications, infrastructure and managed service solutions. With continued growth, they are seeking … Principal Solutions Engineer to act as the senior technical authority across the business, supporting customer engagements, service development and the delivery of commercially successful solutions. In this role, you will lead end-to-end solution design activities, working closely with engineering, sales, operations and delivery teams ...

this role you’ll lead across technology operations, resilience, cyber defence, and control effectiveness building strong governance and driving measurable improvements in risk and service performance. Alongside leading core technology operations, you will operate as a senior leader across risk, controls and audit bringing together responsibilities that traditionally … response while reducing vulnerabilities and strengthening overall cyber posture. Ensuring stability, availability and performance of IT services, including oversight of incident, problem, change and service management disciplines. Driving service excellence across workplace technology, delivering secure, reliable and seamless end‐user experiences. Overseeing infrastructure, applications and operational support, ensuring ...

good personality. Head of IT Permanent Monday – Friday 8am – 16:30 pm Gloucester Head of IT Job Description Manage and optimise IT service delivery by owning the MSP relationship, overseeing service levels, KPIs, incident management, vendor performance, and continuous improvement initiatives. Lead and develop the IT function …/Qualifications Extensive senior IT leadership experience, with a proven track record of leading IT functions and developing high-performing teams. Strong vendor and service management expertise, including managing MSPs, third-party technology suppliers, contracts, budgets, and commercial negotiations. Broad technical knowledge across Microsoft 365 (Entra ID, Exchange Online ...

deliver platform improvements, including automation to reduce manual effort and human error - Proactively monitor the environment to detect and address issues before they impact service - Support the Technical Lead with escalation management, risk tracking and active oversight of the environment - Contribute to stakeholder management, service reporting and review … meetings with the service delivery function and customer teams - Produce clear, accurate documentation to ITIL4 standards - Collaborate with DevOps and software engineering teams to support containerised and service-oriented workloads Technical Skills You will ideally come skills in some or all the below; - VMware Suite: ESXi, vCenter ...

engineering, and identity management, supporting critical systems across Windows Server, Active Directory, Azure, Intune, and PKI platforms. You will be responsible for incident resolution, service delivery, platform maintenance, and ensuring the ongoing security and availability of key services. Key Responsibilities: Infrastructure Support & Operations Provide 2nd and 3rd line … support across infrastructure and security platforms. Manage incidents, service requests, problems, and change activities. Administer Windows Server and Active Directory environments. Support Azure AD administration and Single Sign-On (SSO) integrations. Configure and maintain Microsoft Intune. Monitor Microsoft Defender and respond to security alerts. Perform system maintenance, patching, backups ...

engineering, and identity management, supporting critical systems across Windows Server, Active Directory, Azure, Intune, and PKI platforms. You will be responsible for incident resolution, service delivery, platform maintenance, and ensuring the ongoing security and availability of key services. Key Responsibilities Infrastructure Support & Operations Provide 2nd and 3rd line … support across infrastructure and security platforms. Manage incidents, service requests, problems, and change activities. Administer Windows Server and Active Directory environments. Support Azure AD administration and Single Sign-On (SSO) integrations. Configure and maintain Microsoft Intune. Monitor Microsoft Defender and respond to security alerts. Perform system maintenance, patching, backups ...

resolving hardware and software issues across desktop environments. * Supporting Windows 10 platforms, including configuration and support for mobile devices. * Managing support requests via service desk tools, ensuring timely resolution within agreed SLAs. * Maintaining operational and technical documentation to high standards. * Collaborating with third-line teams to support server … network infrastructure. * Providing excellent customer service and clear communication to end users. * Assisting with fault management, equipment swaps, and request fulfilment. What you'll bring: * Experience working in a service delivery environment with a focus on desktop support. * Strong knowledge of ITIL processes and second-line support ...

well as some weekend work. This role is a 35 hour working week. Purpose of this role To deliver outstanding service and support across our broadband, billing, and technical services. This includes a wide range of customer enquiries including account, product, billing, and basic technical diagnostics. Your key responsibilities … queries promptly, providing solutions where possible and in a timely manner. Keeping customers updated at timely intervals where follow ups are required or making service engineer appointments. Communicating with customers via a variety of channels, including phone, email, online chat and via written letter in an appropriate, professional manner. ...

more than a systems role, you will play a vital part in shaping how workforce decisions are made, improving efficiency, and supporting the delivery of safe, high-quality services. Working in partnership with the NHS Trust under a Service Level Agreement (SLA), you will gain valuable exposure … wider system working while developing expertise in workforce systems, analytics and planning. Please note this job will attract GMS Terms and Conditions of Service (TCS) Please see attached TCS for reference Main duties of the job - Manage and administer e-rostering and workforce systems, ensuring accurate and compliant staff ...

manage competing priorities in a fast-moving, high-availability environment. You will collaborate closely with technical teams across the business to ensure reliable service delivery, operational continuity, and continuous improvement of systems and processes. For this role you must currently live or have available accommodation in Gibraltar. … Support Engineers Key Responsibilities Provide hands-on support across end-user computing, applications, and core IT infrastructure, ensuring consistent service availability. Manage user lifecycle activities including onboarding, offboarding, access provisioning, and device setup for Windows and macOS environments. Support and maintain desktop estates, including hardware deployment, secure imaging, patching ...