1 to 25 of 53 Service Delivery Jobs in the South West

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As a Lead Service Delivery Manager within our Service Delivery Management team … Service Operations Division, you'll play a key role in ensuring the effective delivery and continual improvement of integrated services across a range of business and technical service lines. You will work closely with senior stakeholders, suppliers and internal teams to ensure services meet business needs, deliver ...

underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Service Level & Continual Improvement Manager Location: Hampshire (onsite 5 days per week) Due to the nature of the work and the customers we support … United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. The Service Level & Continual Improvement Manager is responsible for ensuring IT services meet agreed service levels and that continual improvement delivers measurable business and customer ...

summary Digital Operations and Service Management (DOSM) sits within the Technology Digital and Data Directorate of NHS England. The Technology Digital and Data Directorate vision is to deliver the best care and outcomes for the NHS and people that it serves, by improving population health and patient pathways, rapidly … relied upon by the NHS and social care system. Our aim is to prevent system disruption but, if it does occur, to restore service as quickly as possible. We coordinate complex operational activities across environments, teams and organisations in order to achieve this. Main duties ...

times annual salary Lead a Strategic Defence Contract We are seeking an experienced and commercially astute Technical Support Services Contract Manager to lead the delivery and governance of a strategically important technical support services contract within the UK defence and national security community. This is a high-profile leadership … role based full-time on-site in Corsham, working directly with customer stakeholders, technical specialists and senior business leaders to ensure the successful delivery of a complex support services contract. The role is responsible for contract performance, customer satisfaction, financial management, governance, risk management and resource planning. Security Requirements ...

+ Benefits 35 Hours per Week | 5 Days, Including Saturdays (One Weekday Off) Permanent | Full Time Your Background/Skills: Travel Operations | Team Leadership | Service Delivery | Problem-Solving | Process Improvement | Customer Experience Who We Are Not Just Travel is one of the UK's largest homeworking travel businesses … delivering exceptional experiences for their customers. As our business continues to grow, we're investing in experienced leaders who can help us take our service to the next level. The Opportunity This is an opportunity to become a trusted senior member of our Operations leadership team , working closely with ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling … supporting operational decision-making within Regional Control Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working ...

established, technology-led business. This is a hands-on role combining advanced IT support, endpoint management, cloud application administration, identity and access management, service management and workplace technology. You will act as an escalation point for complex technical issues, take ownership of the device lifecycle and work closely with … administering cloud-based platforms, automating repetitive tasks and delivering excellent support to both office-based and remote colleagues. Key Responsibilities 1. IT Support and Service Delivery Act as an escalation point for complex incidents and service requests, taking ownership through to resolution within agreed SLAs. Triage, prioritise ...

data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a Workday Senior Consultant, you will support the delivery of Workday-enabled HR transformation programmes within our Employee Experience & HR team. You will help clients improve HR processes, employee experiences and service delivery through business analysis, solution design, implementation support and strategic advisory services. Working alongside HR, business and technology stakeholders, you will help organisations maximise the value of their Workday investment across areas such as HCM, Talent, Learning, Journeys, Reporting and Employee Experience. In this role you will: Conduct ...

looking for local candidates for this position, we will not accept applicants that are relocating About the Role We are seeking an experienced IT Service & Projects Manager on behalf of our client to lead and develop their internal IT function. Reporting directly to the CEO, you will oversee … service delivery, manage IT team resources, and lead the successful delivery and implementation of key IT projects, system developments, and new technologies. This is a strategic management, leadership, and project delivery role rather than a hands-on technical support position. You will not be expected ...

future of digital health and care across Cornwall and the Isles of Scilly. This is a rare opportunity to lead a large complex technology service at a pivotal point in our digital transformation. Working across organisational boundaries, you will help ensure that our technology is resilient, responsive and focused … improving care for the people and communities we serve. About Cornwall IT Services Cornwall IT Services is a shared digital technology and information service employing over 250 people and managing annual budgets exceeding £10 million in revenue and £5 million in capital investment. The service supports a diverse ...

play a key role in a secure, internationally connected Defence network? Were looking for an experienced Network Consulting Manager to help drive the delivery, development and future evolution of JMNIAN, working across MOD, industry and international coalition partners. This is a highly visible role combining service delivery … ongoing development of JMNIAN and related secure networking services. Support network approvals, security accreditation, policy implementation, and compliance activities. Coordinate with MOD delivery teams and industry partners to enable future networking capabilities and international connectivity. Influence decisions that directly support multinational defence operations and mission success. What ...

Defence Networks Need a Strategic Leader. Is It You? Join a role where defence, technology and international collaboration come together. As the JMNIAN Service Delivery & International Network Lead, you'll represent the UK on the international stage, guide the evolution of critical networking capabilities, and work alongside military … ongoing development of JMNIAN and related secure networking services. Support network approvals, security accreditation, policy implementation, and compliance activities. Coordinate with MOD delivery teams and industry partners to enable future networking capabilities and international connectivity. Influence decisions that directly support multinational defence operations and mission success. What ...

their future technology strategy. This is a pivotal senior leadership appointment, offering significant scope to influence the organisation's technology direction while ensuring the delivery of secure, efficient and high-quality IT services across the wider Group. The Role Reporting to the CFO and working closely with the Senior … operational leadership of the IT function. This is a broad remit encompassing technology strategy, AI and emerging technology, data, cybersecurity, infrastructure, applications, cloud and service delivery . Key responsibilities will include: Defining and delivering the Group's long-term technology strategy, aligned to commercial priorities and business needs ...

Lead Service Desk Analyst Bath, UK Employees work in a hybrid mode 4 Days on site with option of 1 day remote Full-time Department: Information Technology Job Description Join us as a Lead Service Desk Analyst, where youll play a key role in supporting and guiding … high-performing support team delivering exceptional IT service across a global organisation. Reporting to the Global Service Desk Manager and acting as the senior UK- based technical escalation point for global day-to-day Service Desk matters, youll combine hands-on technical expertise with strong leadership ...

organisation, including users based at multiple sites and locations throughout Somerset. The role is responsible for ensuring a high-quality, customer-focused IT support service is delivered to all users of Trust systems, in line with established policies, procedures, and service level agreements. This includes compliance with … system requirements, technical solutions, and best practices. The role may require occasional work outside normal working hours to support system upgrades, maintenance activities, service improvements, and the completion of business-critical tasks. The post holder will also be required to participate in the IT On-Call rota, providing ...

technologies. The Role As Platform Manager, you will provide both strategic and operational leadership across a diverse technology estate, taking ownership of platform performance, service delivery, and continuous improvement initiatives. Working with technical specialists, researchers, engineers, and senior stakeholders, you will drive platform maturity, improve operational excellence … infrastructure, storage platforms, and networking services. Ensure platform resilience, scalability, security, and availability. Drive automation, monitoring, observability, and operational best practices. Manage technical incidents, service improvements, and platform optimisation programmes. Lead and develop a team of technical specialists and platform engineers. Define and deliver infrastructure and platform roadmaps aligned ...

clients in user-focused engagements and support us in developing long-term relationships. Who we are Our design team is a collaborative mix of service designers, researchers, UX and UI designers, working shoulder-to-shoulder with engineers, delivery managers, AI and data specialists. What sets us apart … follow work across both design diamonds, from discovery through to delivery We dont stop at ideas, we build and run real services We work in prototype-driven, user-centred, delivery-focused teams We form long-term client partnerships, allowing us to deliver real-world outcomes We dont just ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Lead Service Manager Manager role, which … Agile-delivery-first position operating under a LSM title. The role holder is responsible for delivering strategic outcomes utilising the DevSecOps capability within Infrastructure & Platforms. With a strong commercial and financial acumen, the Lead Service Manager also is responsible managing the full cycle of all new deliveries ...

leading defence company is recruiting for a Network Service Coordinator to support a centralised Network Service Function. Reporting directly to the Network Service Specialist, you will play an important role in supporting the delivery and continuous improvement of network services, working closely with colleagues across Network … Security, Network Operations, Network Projects and the wider Information Management function. If you have a background in IT service management and are looking for a role where you can contribute to service improvement and make a genuine difference, we would be keen to hear from you. Key Responsibilities ...

seeking an enthusiastic ICT Helpdesk Technician to provide exceptional technical support to approximately 3,000 internal users. This role is pivotal in ensuring seamless service delivery, making it an ideal opportunity for those who thrive in a fast-paced environment. Role Purpose: As the first point of contact … incidents, service requests, and technical queries, the ICT Helpdesk Technician will play a key role in restoring service quickly and minimising disruption. This position is perfect for individuals who possess strong problem-solving skills and a commitment to delivering outstanding customer service. Key Responsibilities: Serve as the primary ...

Enterprise Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems. Combining deep domainexpertisewith end-to-end delivery and managed services, we support some of the UK and Irelands largest organisations in driving business value through Oracle technology. Top-tier Oracle partner … Awards 2026 (4 Gold, 5 Silver, 4 Bronze) Certified Great Place to Work Recognised as a leader in AI & digital transformation consulting with global delivery footprint With 3,800+ people and revenues exceeding €347m/£302m , our client is a market leader in Oracle, Microsoft, and AWS consulting services ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Lead SOC Manager you will be responsible for leading and managing all activities within the Security … leadership forums and serve as the primary liaison with senior management, governance, assurance, and key stakeholders. Lead the operational day to day delivery of the hybrid SOC delivery model. Manage and lead the delivery of SOC services, providing tactical leadership and oversight for security monitoring, incident response ...

with digital technology to simplify everyday living. Enjoy solving complex IT challenges and making technology work better for people? Join Odevo UKs IT Shared Service team and make a meaningful difference across our UK operating companies. Were looking for an experienced Senior EUC Support Technician to deliver excellent support. … Reporting to the Service Delivery Manager, youll combine hands-on troubleshooting with technical project delivery, mentoring and continuous service improvement. What youll do: - Own complex technical escalations, delivering lasting solutions and a great customer experience. - Support and manage Microsoft 365, Azure, Windows Server, Active Directory ...

Senior Oracle Payroll Implementation Lead Oracle Fusion Payroll | Payroll Transformation | Parallel Run | Service Transition Location: Remote, UK Contract: Permanent or interim contract Travel: Approximately 34 days per month An exceptional opportunity has arisen for a Senior Oracle Payroll Implementation Lead to join a major UK government shared services transformation … programme. This high-profile initiative is transforming the delivery of back-office services across several government departments, supporting approximately 250,000 civil servants through a modern Oracle Cloud ERP ecosystem. The successful candidate will take a leading role in the implementation, testing, assurance and transition of Oracle Fusion Payroll ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. The Senior Identity Analyst plays a critical role in ensuring the security, reliability, and continual improvement … Identity and Access Management (IAM) services across the organisation. Providing expert oversight of identity governance, access controls, and operational service delivery, you will ensure that user and system identities are validated, authorised, and managed in line with security policies, regulatory obligations, and strategic business objectives. The role leads ...