4 of 4 Service Delivery Jobs in Brighton

We are seeking a highly experienced and adaptable Local SEO Team Lead to lead our newly formed local SEO service team. You will have a clear passion for helping local businesses across all industries, and in multiple countries, win in their local markets. You will oversee the adaptation of … outcomes for customers and handle their questions and concerns with transparency and clarity so they come to trust and depend on BrightLocal. Local SEO Service Delivery Create and adapt the playbooks and SOPs that all team members follow to successfully deliver the SEO strategies for all customers; Ensure … close collaboration with the SEO Service Delivery team to help them identify opportunities to improve and streamline the delivery of SEO services, while balancing quality, efficiency, and profitability; Identify and validate new tools and AI solutions that enable us to deliver better results, faster for customers; Be More ❯

Technical Manager Driving License: A full UK driving license is required Travel: Travel to client sites will be required Trident, a leading MSP (Managed Service Provider) based in the Southeast, seeks a driven and dynamic professional to join our team as an Executive Client Technical Consultant . With over … understanding complex and challenging requirements. This role requires a combination of expert technical expertise, problem-solving skills, and effective communication. A flair for customer service and the ability to put the customer experience first while maintaining full awareness of the commercial element of the role. The Executive Client Technical … experience using role skills, technologies, and technical resources. A senior point of contact for all to refer technical issues or ideas. Interface with all service delivery teams, ensuring clarity of client requirements and assisting with smooth client experience. Where required or appropriate, assist or complete technical delivery. Where More ❯

tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue resolution, and reinforce coordination between technical and service functions across regions. The candidate will report directly to Technical Support Managerand act as a key executor of our field support and internal improvement … with quality and engineering teams Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries) Develop and update technical SOPs and service workflows Draft and edit technical documentation, including service bulletins, repair procedures, and troubleshooting guides Assist in deploying and maintaining TPM tools (e.g., WeCom … Smart Forms) for batch issue and documentation management Coordinate warranty and service scheme definitions, ensuring smooth implementation and communication Support cross-functional collaboration with engineering, sales, and customer teams to ensure aligned service delivery Your profile: Bachelors degree or equivalent in an engineering-related discipline Working proficiency More ❯

Provide regular updates on customer activity, trends, and feedback to senior management. Liaise with cross-functional teams to ensure alignment with customer needs and service delivery. Manage client expectations and uphold company commitments to ensure client satisfaction. About The Candidate To be successful in this role you will need More ❯