5 of 5 Service Delivery Jobs in Cambridge

Helpdesk Team Lead £20 per hour + holiday pay (initially temporary with the potential to go permanent) Cambridge (3 days per week) Are you an experienced Service Desk leader/Customer Service team Lead with a passion for motivating teams and driving service excellence? This is a fantastic opportunity for someone who thrives on coaching, developing people … and keeping a busy service desk running smoothly. Previous experience as a Service Desk Team Lead/Manager is essential! Role Style and Setup This role is first and foremost about people leadership . You'll be running day-to-day operations, supporting your team's growth, and ensuring users receive a first-class service. While you don … and ensure processes are followed. The position is initially offered on a temporary basis, with a strong possibility of becoming permanent. Key Responsibilities Lead and support a team of Service Desk Technicians, running regular 1-2-1s and fostering a positive, collaborative culture Act as the point of escalation for service desk queries (coordinating solutions with technical More ❯

years experience of developing and running some of the largest government systems in the world. We are currently hiring to expand our UK based technical team who support our delivery for the UK Govt. Come join our team and further develop your skills as we deliver and support systems key to the defence of the UK and partner nations. … career challenge? Working across a range of diverse, complex and secure systems a Solution Technical Lead is highly innovative and versatile. You will be working as part of the delivery team supporting the development and sustainment of a portfolio of systems and services managed through a wider Programme. Experience and abilities sought include but are not limited to: Technical … to keep the big picture in mind by building relationships within and outside the team. Design - accountable for a project specific High-Level Designs (HLDs) relating to the programme delivery which encompass multiple technologies and areas of expertise. Inclusive approach the solution lead encourages people to speak freely, creates an environment of safety, listens to people, and advocates for More ❯

Our client requires a BMS Service Engineer to support their service delivery function, the experienced engineer will be proficient with any BMS Controls systems within commercial premises such as blue chip buildings, Government centres, Banks etc. They are looking for a BMS Service Engineer who is experienced with writing or modifying software however there will be … manufacturer training available . In addition to the software skills our client would like the successful BMS Service Engineer to be competent with graphics, there would be an element of training on this particular skill set if needed. As the BMS Service Engineer you will have a strong electrical background and a good understanding of HVAC plant. Industry More ❯

solution design and architecture across internal and client-facing platforms Shape and deliver the firm's technology strategy Champion innovation and digital transformation Collaborate with legal professionals to enhance service delivery through tech Provide technical leadership across the full project lifecycle Ensure seamless integration and data integrity across systems Stay ahead of emerging tech trends and identify opportunities … for adoption Requirements: Proven experience in enterprise architecture Strong knowledge of cloud platforms (Azure), integration patterns, and DevSecOps Excellent stakeholder engagement and communication skills Experience with agile delivery and cross-functional teams A user-centric mindset with a focus on measurable outcomes Desirable: Experience with legal tech platforms (PMS, DMS, workflow automation) Knowledge of Microsoft Fabric, BI tools, and More ❯

Business Unit: HCLS Contract: AstraZeneca Location: AstraZeneca, Central Cambridge Reports to: Site Supervisor Role Statement The Multi Skilled Engineer (Mechanical Bias) is responsible for the effective day-to-day delivery of both planned and reactive maintenance tasks. The role involves supervising specialist subcontractors, ensuring compliance with all required documentation, and maintaining the highest standards of Health & Safety in line … with QHSE guidelines. Key Responsibilities Operational Delivery Maintain QHSE documentation and ensure availability via client CAFM systems (e.g., Elogbooks, Hazard Reports, training & competency records, SAP, Prime). Ensure compliance with ISO 9001/14001 standards and all relevant Quality Management Systems. Proactively identify and implement innovations to enhance performance and exceed client expectations. Organise and carry out both reactive … for site M&E systems, including: BMS, Fire Systems, Air Conditioning, Boilers, Pumps, Valves & Generators. Undertake reactive maintenance tasks as instructed by Contract Support/Management in line with Service Level Agreements (SLAs). Prioritise and delegate maintenance tasks to ensure optimal service delivery. Ensure all PPMs are delivered in accordance with task schedules. Respond promptly and effectively More ❯