Service Delivery Jobs in Cambridgeshire

In this role you will be part of the Procurement Operations team, which sits within Group Procurement. The role will focus on Procurement Process and Systems and how we can simplify and automate. In addition, you will be responsible for managing our 3rd party service delivery. Main Accountabilities: - Support delivery of Procurement Operations priorities - Provide support to any Ariba related... more ▸

IT Support Engineer Cambridge | United Kingdom Up To £34,000 It’s a great time to join our client. Based at the Cambridge tech hub, they are one of the leading designers and developers of digital communications solutions. Customer focus, integrity, collaboration, and innovation are at the heart of everything they do – and they need a like-minded IT Support Engineer to play a pivotal role in delivering excellent end-to-end IT support... more ▸

Main Purpose of Job *1st Line Support of Wintel / Retail and Hardware related incidents.*Accurately log incidents and ensure all relevant data is captured whilst logging the incident.*Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements.*Proactively keeping Customers informed on incident or request status and progress.*Escalate incidents... more ▸

Role : Head of Infrastructure Salary : Up to £80,000 + Bonus (25-35%) + Additional benefits The position: Lead the provision of infrastructure & IT services ensuring consistent and reliable supply of products to our retailer partners. Design and implement long-term strategic goals and short-term tactical plans for managing and maintaining systems and software based on business needs. Responsible to build and support the IT infrastructure underpinning... more ▸

Do you have experience of incident management and change, mentoring and working to SLA's and KPIS?... Each customer requires excellent customer service, and everyone has a responsibility to ensure any incident is resolved as quickly and efficiently as possible by: Provide leadership, guidance and support to a team of... more ▸

You will lead the service delivery in your academies supporting school-based or field-based teams in the following duties: Ensure excellent IT Service Delivery, Supplementary support to established Academies & their IT support teams, IT project delivery with responsibility for project management, Technical support and escalation service to the Trust'... more ▸

GTS has an excellent opportunity for a Service desk supervisor in Peterborough. This role is an onsite position from the office based in Peterborough. The working hours are 7.5 hour shifts between the times of 7:00-20:30 working 5 days on 2 days off working 2 weekends a month A SNAPSHOT OF WHAT YOU WILL BE DOING: Firstly, provide support and a point of escalation to a team of service desk analysts and assist... more ▸

We have a new and exciting role for an experienced Team Leader, with excellent people management skills, to join a fantastic multinational IT organisation... However, candidates with Team Lead experience, a passion for people, customer engagement, coaching and analytical experience will be considered for this role. The Incident Management team... more ▸

Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements... *Adhering to Incident management procedures... *Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager *Escalate potential problem issues with Problem and Incident... more ▸

We have a great opportunity for Service Desk / Call Centre Administrator to join a large IT organisation based in Hampton, Peterborough. Hours: shift cover between 7am to 8:30pm. Working 2 weekends a month and getting the days back in the week if the weekend is worked. N.B this role will fall within IR 35 so applicants need to have right to work with no visa restrictions or British Passport. *Regularly updating... more ▸

Are you a talented Security Consultant who specialises in CheckPoint and looking for a new and exciting opportunity to work for a growing, ambitious, innovative, expanding company? My client are a global Solutions Provider who is Partnered with all the main Vendors. You will be working as part of an innovative, fast paced technology driven culture who are always looking at ways to enhance how... more ▸

Knowledge/experience in the following technologies -Windows Server 2008/2012/2016/2019 -Active Directory user and computer management -File/Print Server - Microsoft Remote Desktop Services -Microsoft365, including the following: *Intune and Endpoint Management *Teams *Exchange on-line *SharePoint on-line *Azure AD *Microsoft Defender Desirable *Microsoft Azure knowledge *AWS Knowledge *... more ▸

Extensive and proven experience in one or some of the below technologies *Proven capability in the following technologies - Certification an advantage: oMicrosoft Azure IaaS, PaaS oMicrosoft 365 Administration oMicrosoft 365/Azure AD Identity Management oAWS IaaS, PaaS Desirable *Proven knowledge in the following technologies oWindows Server 2012R2/2016/2019 oActive... more ▸

IT Systems Application Support Analyst Our Client is looking to recruit an Application Support Analyst with at least 3 to 5 years 1 st and 2 nd Line Support experience. Reporting to the Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Application Portfolio, through the effective use and management of incident, requests and problems. ou will... more ▸

A great opportunity for a NOC Team Leader Working with a Blue chip organisation located in Peterborough position: Perm hours:7.5 hours a day, mon-fri working between the hours of 8:00-18:00 location: Hybrid role working 2 days from the office and 3 days remotely Salary: £38,000-£45,000, depending on technical ability MAIN PURPOSE OF JOB Provide leadership, guidance and line management to a team of 1st, 2nd... more ▸

Proven capability in the following technologies - Certification an advantage: o Windows Server 2012R2/2016/2019 inc Hyper-V - In depth Knowledge o Active Directory (Core AD Services, DNS, DHCP, GPO, AD Replication, PKI) - In depth Knowledge o Exchange 2013/2016/2019 - Strong Knowledge o Microsoft SQL Server Administration - Strong Knowledge... more ▸

What - IT Infrastructure Engineer, Research Computing Specialist Where - Based in Cambridge, our Client will offer a remote or hybrid model of working When - Actively seeking appropriate profiles now Why - Our client is leading the world's research into the next generation of super computers. These capabilities will allow scientists, engineers and clinicians to perform the advanced research and development necessary... more ▸