Application Support Analyst (ERP) required to join an innovative and fast-paced IT Service Desk just North of Chelmsford paying upto 43k, it is an Office based position. You will take ownership of the support, maintenance, and continuous enhancement of the primary enterprise applications similar to SAP, Oracle, MAM or Dynamics or Epicor . You will collaborate closely with … and operational efficiency of all applications, proactively addressing issues and driving continuous process improvements. This position demands a hands-on technical approach blended with a steadfast dedication to superior servicedelivery . Beyond ERP, you will also contribute to general IT support, particularly concerning the Microsoft 365 suite and wider IT operations, ensuring a cohesive and dependable technology … the integration points between the ERP and associated systems (e.g., Accounting, CRM, Inventory tools). Maintain accurate and clear technical documentation covering processes, configurations, and application architecture. User Experience & ServiceDelivery Act as the escalation point for complex technical or application-related incidents. Deliver professional, timely, and user-centric support to all staff, fostering a positive serviceMore ❯
Application Support Analyst (ERP) required to join an innovative and fast-paced IT Service Desk just North of Chelmsford paying upto 43k, it is an Office based position. You will take ownership of the support, maintenance, and continuous enhancement of the primary enterprise applications similar to SAP, Oracle, MAM or Dynamics or Epicor . You will collaborate closely with … and operational efficiency of all applications, proactively addressing issues and driving continuous process improvements. This position demands a hands-on technical approach blended with a steadfast dedication to superior servicedelivery . Beyond ERP, you will also contribute to general IT support, particularly concerning the Microsoft 365 suite and wider IT operations, ensuring a cohesive and dependable technology … the integration points between the ERP and associated systems (e.g., Accounting, CRM, Inventory tools). Maintain accurate and clear technical documentation covering processes, configurations, and application architecture. User Experience & ServiceDelivery Act as the escalation point for complex technical or application-related incidents. Deliver professional, timely, and user-centric support to all staff, fostering a positive serviceMore ❯
Chelmsford, Essex, United Kingdom Hybrid / WFH Options
Brooks Automation, Inc
and mature our global IT infrastructure and SecOps capabilities. This role is responsible for the strategy, operations, and execution of all infrastructure services, enterprise security operations, GRC and IT service delivery. The ideal candidate is a technically proficient leader who can operate at both strategic and tactical levels - capable of leading teams, driving transformation, and diving deep when necessary. … Key Responsibilities Lead and manage global infrastructure and security operations teams, including network, cloud, data center, endpoint platforms, and service desk. Own the end-to-end operational strategy for system availability, performance, and security monitoring. Oversee the day-to-day execution of infrastructure and security services, ensuring operational excellence and incident response readiness. Partner with the CISO to shape … automation, observability, and scalability across the infrastructure and security stack. Serve as a key escalation point for technical troubleshooting and security event resolution. Guide vendor selection, contract negotiations, and service-level adherence with third-party infrastructure and security providers. Partner cross-functionally with all functions in the business, and ensure alignment with Enterprise Applications, Data Analytics, Legal, and Trade More ❯
