1 of 1 Service Delivery Jobs in Cirencester

maintenance of the application and application hosting environments. (This includes out-of-hours releases) Supporting the Problem Management team - providing root cause analysis and service reporting. Management & administration of Application Performance Management and Secure File Transfer Protocol (SFTP) systems. Liaison with 3rd party Application support providers - overall 3rd Party … Service Management responsibility falls under the Service Delivery team (contracts, SLAs). Application Capacity Management, performance analysis and optimisation. Service and Project collaborating with the Business Systems Operations Manager. Recording change requests with the SJP Change Advisory Board. Being part of the daily early/late … Issues and Incidents. Develop understanding of the function capabilities to enable resolution of more complex issues Proactive process improvements generation for new efficiency or service Work closely with other members of technology operations and develop high level understanding of other support areas. Who we're looking for: We are More ❯