IT Support Apprentice
Gartsherrie, Coatbridge, Lanarkshire, Scotland, United Kingdom
QA
problem management - capturing and categorise incidents, and recurring incidents with a view to reducing the volume of incidents overall Execute incident and problem management framework as instructed by the Service Delivery Manager Deliver exceptional levels of customer service to internal customers Strict adherence to internal ICT controls Monitor ICT Service Desk compliance issues, taking remedial action More ❯
Employment Type: Full-Time
Salary: £24,000 per annum
Posted: