2 of 2 Service Delivery Jobs in North Lanarkshire

VBG, Shutter door equipment, limiting costs of stock used on contract accounts and maximising revenue generation in all areas. Optimise and maintain engineer van stock to maintain and enhance service delivery to MFS customers. Ensure relevant safety checks are carried out on the company van on a daily basis. Maintain product and customer requirements knowledge to meet ISO9002 … standards at all times. Liaise with central control and/or the service centre regarding job start and completion times, downtime and overtime authorisation; cost updates and customer purchase orders. Complete all relevant paperwork and online (PDA) requirements enabling central control and invoicing to maintain a high standard of customer interface - keeping the customer informed. Assist with planning of … Ensure adherence to company procedures in line with company policies, Health & Safety procedures and ISO9002 standards. Supervise Apprentices and/or Engineers in Training (EIT) where applicable. Ensure customer service is a priority, and conduct and corporate image (self, van, tools, spares) are first rate. Promote and generate business with existing or potential customers. Provide technical help or assistance More ❯

Oversee, manage, and develop a defined portfolio of newly acquired customer accounts Identify and secure new customer accounts in line with local market sales revenue goals Support and achieve delivery of sales growth targets for all FTH products and services Research, develop and deliver customer account proposals and agreements Work with local, regional and internal Marketing team to maximise … initiative, but within a team environment Effective organisational and communication skills New business prospecting knowledge, skills and experience Good planning and preparation skills Committed to providing an industry leading service delivery approach to business development Flexible in approach to the role to meet business requirements Self-Confident Effective negotiating skills essential Time management essential Competent levels of IT More ❯