4 of 4 Service Delivery Jobs in Cornwall

and optimising performance across applications. Role Overview: In this pivotal role, you will lead the design, development, and implementation of software applications, ensuring the delivery of high-quality digital solutions. Your technical expertise will be essential in shaping application strategies and maintaining the security of the digital services, developing … Responsibilities: Lead the planning and execution of software development projects, ensuring alignment with technical and business objectives. Act as the technical lead in product delivery, providing architectural solutions and producing low-level designs in collaboration with technical architects. Advocate for the adoption of emerging technologies and best practices within … during discovery activities to understand user needs and translate them into actionable solutions. Provide operational support for both internally and externally developed applications, maintaining service quality and performance. Manage relationships with third-party vendors, ensuring compliance with contracts and service level agreements. Conduct reviews and approvals of technical More ❯

and actions accurately using tools like Freshdesk Share knowledge and mentor 1st and 2nd line engineers on shift Help refine internal processes and improve service delivery ✅ What You’ll Bring: Solid background in network or technical support (NOC or similar) Strong troubleshooting skills with IP networking (CCNA, JNCIA … etc. a plus) Excellent communication and customer service mindset A proactive, calm approach to solving technical challenges Willingness to work within a 24/7 operational shift rota Bonus Points For: Experience with satellite communications (VSAT, Inmarsat, Iridium, etc.) Familiarity with military/defence-grade systems or MOD support More ❯

Your Role at a Glance: Lead and support the Office Services Management Team Ensure seamless communication and collaboration between both offices Review and optimise service delivery to ensure fee-earners are fully supported Oversee relationships with key suppliers - including contract reviews and cost efficiency Handle everything from desk More ❯

2nd Line Service Desk Analyst Location: St Ives, Cambridgeshire Hours: Monday Friday 8:00am 5:00pm Salary: £28,500 - £33,000 Benefits: 25 days holiday + 8 bank holidays, onsite parking, 24/7 access to Udemy for business, 24/7 access to GP support, 4x death in … service cover, enhanced pension, store discounts, cycle to work scheme, electric car scheme. Duration: Permanent Our client is searching for a tech-savvy problem solver to play a pivotal role in their daily operations. If your passionate about delivery top-notch IT support and ensuring clients needs are … escalating incidents to 3rd line where needed. Ensuring seamless client communication and managing expectations. Collaborating with the wider IT team to improve processes and service delivery. Staying ahead of the game by continuously improving your technical knowledge. What we are looking for: Proven experience working in a helpdesk environment More ❯