6 of 6 Service Delivery Jobs in Corsham

Clearance: Developed Vetting (DV) required ?? Duration: 6 Months Rate = £500-£550 per day, Inside IR35. About the Role We are seeking a motivated and capable PMO to join the Service Support Office (SSO) within a major Defence programme. The SSO operates as a hybrid Project Management Office (PMO) that is evolving to take a more service-focused approach … supporting and monitoring in-service IT and digital projects across the Defence landscape. This is an excellent opportunity for a professional with 3-5 years of experience in IT service management projects and exposure to large-scale Defence delivery programmes . You will play a key role in ensuring effective project governance, performance monitoring, and service delivery alignment across multiple workstreams. Key Responsibilities Support the Service Support Office (SSO) in maintaining governance, reporting, and assurance processes across a portfolio of IT service management and in-service support projects. Assist project and service managers with planning, risk management, dependencies tracking, and stakeholder reporting. Produce and maintain PMO documentation such as dashboards More ❯

Customer Service Representative - IT Services Corsham 10 month fixed term contract - £29,000 An exciting opportunity has arisen for a technology focussed Customer Service Representative to join a fast-growing technology services provider. This role is perfect for candidates with a passion for customer service, IT support, and service delivery excellence. You'll be part … of a supportive, dynamic team handling incident management, change coordination and operational reporting. Key Responsibilities: * Log and manage incidents and service requests, ensuring full and accurate documentation * Assess and confirm priority levels, ensuring information is complete and up to standard * Dispatch tickets to the correct resolver teams and maintain clear ownership until resolution * Communicate effectively with internal and external … stakeholders regarding incident updates, planned maintenance and service interruptions * Coordinate scheduled and ad-hoc service tasks in line with operational priorities * Support reporting and change management processes * Contribute to monthly reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly and maintain More ❯

Location: Remote with adhoc travel to Corsham Contract: 4 months initially Day Rate: £500, Inside IR35 Clearance: SC We're seeking an experienced Scrum Master to support agile delivery across a high-profile defence programme. You'll guide cross-functional teams through agile ceremonies, foster collaboration, and help ensure the consistent delivery of secure, high-quality services within … a complex and regulated environment. Key Responsibilities: Facilitate daily stand-ups, sprint planning, reviews, and retrospectives. Coach and mentor delivery teams on Agile and Scrum principles. Remove blockers and manage dependencies across multiple work streams. Collaborate with Product Owners and Service Delivery Managers to prioritise and deliver value. Ensure teams operate within security, compliance, and governance frameworks. … Drive continuous improvement in delivery processes and team performance. Maintain transparency of progress through metrics and reporting tools. Support transition from project delivery to service operation where required. Skills & Experience: Proven experience as a Scrum Master or Agile Delivery Lead in a secure or complex environment. Strong background in service delivery or operational support More ❯

Contract Type: Contract, 4 months Rate: Circa £700 per day, Inside IR35. We are seeking an experienced Head of User-Centred Design (UCD) to lead the strategy, capability, and delivery of user-centred design across a high-impact defence programme. This is a senior leadership role, shaping how digital and data-enabled services are designed, tested, and delivered to … meet the unique needs of users operating in secure and mission-critical environments. Role Overview: You'll lead a multidisciplinary design function - spanning User Research , Service Design , Interaction Design , and Content Design - ensuring that every product and service is intuitive, inclusive, and effective. Working alongside engineering, product, and delivery teams, you'll champion evidence-based design and … vision, strategy, and standards for user-centred design across defence digital programmes. Build and lead a high-performing UCD team, nurturing skills in research, design, and accessibility. Oversee the delivery of design outcomes across multiple workstreams, ensuring alignment with service and operational goals. Advocate for the user - ensuring solutions are practical, secure, and effective in complex environments. Shape More ❯

Were looking for a dependable and hands-on Senior IT Infrastructure Engineerto help maintain and enhance our secure on-premise environment. From complex third-line issue resolution to the delivery of infrastructure improvements, this is a varied and rewarding role with a strong focus on storage, backup, and virtualisationtechnologies. If youre methodical in your work, calm under pressure, and … arrays, administering backup & replication, managing Windows Server and VMware environments, and contributing to the continuous improvement of our infrastructure. Youll work closely with colleagues across the IT function, supporting service delivery and project activity in a collaborative, high-trust setting. How youll support us Youll provide dependable third-line support, diagnosing and resolving issues across servers, storage, and … data and maintain business continuity. Youll take ownership of maintenance schedules, patching, and change activity, ensuring that our infrastructure remains secure, resilient, and well-documented. Youll also contribute to service stability and continuous improvement by identifying root causes, implementing permanent fixes, and helping to optimise performance and reliability. Essential experience Proven experience in server infrastructure administration and third-line More ❯

looking for a dependable and hands-on Senior IT Infrastructure Engineer to help maintain and enhance our secure on-premise environment. From complex third-line issue resolution to the delivery of infrastructure improvements, this is a varied and rewarding role with a strong focus on storage, backup, and virtualisation technologies. If you’re methodical in your work, calm under … administering backup & replication, managing Windows Server and VMware environments, and contributing to the continuous improvement of our infrastructure. You’ll work closely with colleagues across the IT function, supporting service delivery and project activity in a collaborative, high-trust setting. How you’ll support us You’ll provide dependable third-line support, diagnosing and resolving issues across servers … maintain business continuity. You’ll take ownership of maintenance schedules, patching, and change activity, ensuring that our infrastructure remains secure, resilient, and well-documented. You’ll also contribute to service stability and continuous improvement by identifying root causes, implementing permanent fixes, and helping to optimise performance and reliability. Essential experience Proven experience in server infrastructure administration and third-line More ❯