respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. … doing? Attend and resolve faults promptly to meet SLAs. Collaborate effectively with teams via MS Teams, phone, or face-to-face. Adhere to best practices and ensure high-quality service delivery. Contribute by writing lessons learned and Local Working Instructions. Be a proactive team player with a strong focus on customer satisfaction. Flexible to travel to customer sites such … communication skills for both technical and non-technical audiences. Clean driving licence required. Must meet SC clearance eligibility. Strong analytical, stakeholder management, and problem-solving skills within a managed service framework. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory More ❯
respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. … daily administration of Cisco Call Manager platforms. Collaborate effectively with cross-functional teams via MS Teams, phone, and in person. Adhere strictly to best practices and ensure high-quality service delivery. Draft Local Working Instructions and provide quality assurance for third-party installations and upgrades. Support legacy TDM systems, including jumpering. Must be flexible to travel to customer sites … Wokingham, Warwick, Reading) with a company vehicle provided. Strong organisational skills are essential for managing Service Request Forms, issuing network instructions, coordinating teams, and ensuring compliance with testing procedures and regulatory standards. What youll bring? Strong knowledge of Cisco Call Manager, voice protocols (TDM & IP), and transmission/data services such as SDH is preferred. Practical and theoretical expertise More ❯
Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting, and connecting people everywhere. We … with external bodies and third parties to design, and where appropriate, implement GC's future digital strategy, particularly in the area of contract creation, negotiation and management. Manage the servicedelivery for cost effective legal managed services provided by the Capability Centre itself or by suppliers, collaborating with the General Counsel Leadership Team and other key business partners … is/has: Graduate level capability demonstrated either through the achievement of a relevant degree qualification or significant work experience ideally gained in a General Counsel business environment. Proven delivery of transformation programmes, IT system implementation and/or change management programmes across multi disciplines within a business. Good business acumen with the ability to influence across all levels More ❯
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
LJ Recruitment Limited
someone with B2B software experience, a passion for client success, and a solid background in account management or support. You'll manage a portfolio of business clients, delivering excellent service, supporting onboarding, and identifying upsell opportunities. If you enjoy building relationships and helping clients get real value from a platform-this could be a great fit. Key Responsibilities as … and pursue upsell opportunities to help clients benefit from additional features and services Work closely with the product and support teams to resolve issues, relay feedback, and continuously improve servicedelivery Maintain accurate CRM records including client interactions, feedback, and commercial opportunities Monitor client usage and engagement levels to ensure maximum platform value Requirements 3+ years' experience in More ❯
