7 of 7 Service Delivery Jobs in Derby

you're just starting your career or looking to progress as an industry professional, Node4 has a place for you. About the role The Service Delivery Manager is responsible for developing and maintaining strong client relationships to ensure client satisfaction. You will oversee various ITIL-related and client … relationship duties, managing multiple client accounts. You will work closely with the Account Manager and the wider Node4 team to deliver 'Exceptional Service as a Standard'. This role involves coordinating across departments to deliver exceptional service for new and existing clients. You will act as the main … point of contact for service delivery issues related to your assigned accounts. What will you bring? Qualifications: English & Maths GCSE, grade C or above (or equivalent). ITIL qualifications. Security Clearance (desired depending on account). Experience as a Service Delivery Manager or similar role. Proficiency More ❯

and ICT functions of the council , leading the councils technology strategy and roadmap ensuring reliable , secure , compliant and customeer focused live services , while enabling service transformation through the modernisation of the councils ICT estate and improved used of data. Role specific responsibilities: To Lead the Councils Digital, Data and … in line with user expectatins and council priorities. To lead on th implementation of the Councils Digital , Data and Technology Staretgy , including modernising the service to ensure customer focus , greater engagement with services and building effective foundations to support the delievery of the council-wide outcomes, including helping services … strategy and implementing corporate solutions to resolve complex issues and of the use of ICT in a strategic context to deliver organisational efficiency and service improvement Experience of providing balanced strategic advice on high value, sensitive and strategic ICT matters in a political setting Experience of providing strategic leadership More ❯

Helpdesk Manager - FM Service Provider - Longcross, Surrey - Up to £40k per annum CBW are currently recruiting for a Helpdesk Manager looking to take on the next challenge. One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within the company. Hours … hours a week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and Helpdesk Manager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system … as required. Review H&S documentation including risk assessments, contractor RAMS and supporting with any issues. Review and action remedial works from sub-contractors service sheets. Dealing with escalations with subcontractors paperwork/certificate non-submission. Assist the Account Manager with creating reports and attending client meetings. Cover team More ❯

tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue resolution, and reinforce coordination between technical and service functions across regions. The candidate will report directly to Technical Support Managerand act as a key executor of our field support and internal improvement … with quality and engineering teams Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries) Develop and update technical SOPs and service workflows Draft and edit technical documentation, including service bulletins, repair procedures, and troubleshooting guides Assist in deploying and maintaining TPM tools (e.g., WeCom … Smart Forms) for batch issue and documentation management Coordinate warranty and service scheme definitions, ensuring smooth implementation and communication Support cross-functional collaboration with engineering, sales, and customer teams to ensure aligned service delivery Your profile: Bachelors degree or equivalent in an engineering-related discipline Working proficiency More ❯

strategic growth, and regulatory compliance. This key leadership role includes managing transportation operations, vendor relations, and route optimization while leading a team to drive service quality and customer satisfaction. Hours of Work : 08;00-16:30 Key Responsibilities : Strategic Planning & Operations Management Develop and execute strategies for efficient freight … operations across multiple sites. Optimize transportation routes and schedules to maximize efficiency and cost-effectiveness. Coordinate the movement of goods to meet customer delivery requirements. Oversee day-to-day operations to maintain high service levels and satisfaction. Team Leadership & Management Lead, mentor, and develop teams including managers and … strong relationships with carriers, logistics providers, and vendors. Negotiate contracts to achieve the best balance of cost and service. Monitor carrier performance and enforce service agreements. Network Optimization Continuously analyse and enhance the freight network for cost control, speed, and sustainability. Implement and oversee advanced technology for route optimization More ❯

thinking, two-site GP practice in Derby serving a diverse patient population. We are committed to high-quality care, staff development, and innovation in service delivery. We are seeking a dynamic and proactive Assistant Practice Manager to support the Business Manager in overseeing daily operations and developing the skills … for someone with a strong operational background and leadership potential. Main duties of the job Lead day-to-day operational management to ensure seamless service delivery. Assume ownership of IT systems, digital processes, and data reporting (e.g., SystmOne, NHS Mail, Raidar). Manage HR functions including recruitment, induction, staff … succession into a leadership role. Professional, confident, and calm under pressure. Desirable Demonstrates strategic thinking and long-term planning capability. Enthusiastic about innovation and service improvement. Qualifications Essential A-level standard of education. Evidence of continued professional development in management or healthcare. Desirable Postgraduate education or management qualification. HR More ❯

documentation such as design blueprints, system diagrams, and strategic roadmaps. * Serve as a trusted technical advisor, offering design guidance and support throughout the entire delivery lifecycle. * Advise on integration approaches, cloud architecture, and infrastructure planning to enable smooth and efficient service delivery. * Ensure solutions conform to relevant industry More ❯