3 of 3 Service Delivery Jobs in East Kilbride

Technical Security Delivery Manager £85000 GBP Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Technical Security Service Delivery Manager - SOC Birmingham (Hybrid) Up to £85,000 + Bonus + Benefits We're working with a top-tier consultancy on the search for a Technical Security Service Delivery Manager to support and enhance … the operations of a high-performing Security Operations Centre (SOC). This is a leadership role at the sharp end of service delivery - managing complex security incidents, vulnerability management programmes, and client relationships across enterprise environments. What you'll be doing: Acting as the key liaison between the client and operational delivery teams Leading on incident escalation … and IR teams Managing post-incident investigations and reporting Supporting and driving improvements to vulnerability management workflows Overseeing IDS/IPS updates, firewall security, and policy alignment Running regular service reviews and ensuring SLA/KPI performance Collaborating with senior delivery leadership on best practice and optimisation What we're looking for: 10+ years of experi... More ❯

of trained employees available to sign post employees Discounts, cash back and offers - offers on big high street stores, travel, show tickets, cinema gym membership and lots more! Long Service Recognition Health Cash Back Plan - For a small monthly fee, you can take advantage of unlimited GP consultations, cash back on everyday medical expenses such as physiotherapy, dental, chiropractor … MICROSOFT 365 ADMINISTRATION & SUPPORT Resolve escalated M365-related tickets from local IT teams via Freshservice. Manage user lifecycle processes, including onboarding, offboarding, and license assignment. Monitor and communicate M365 service incidents and advisories. Perform regular tenant hygiene and compliance checks. Stay current with Microsoft roadmap updates and recommend improvements. Use Microsoft 365 Copilot to enhance productivity and support internal … company health and safety policies and procedures, and contribute to maintaining a safe working environment. Measurements: Performance in this role will be assessed based on the following key accountabilities: Service Delivery: Timely resolution of Microsoft 365-related support tickets in line with agreed SLAs. Platform Health: Completion of regular tenant hygiene tasks and proactive identification of issues. Change More ❯

the high-level design for all IT solutions. CDIO is responsible for building and running HMRC IT services along with providing IT change and operational support. You would join Service Central & Technical Services (SC&TS) within CDIO, a new delivery group created to build on and exploit the ServiceNow platform capability and setting the vision and strategy for … service management, ensuring processes are owned and maturing. Now is an exciting time to join as we optimise user experience and build capability across our organisation. We deliver reliable, secure, and supportable solutions to around 76,000 of our colleagues across HMRC and play a critical part in ensuring that HMRC is both efficient and effective. SC&TS are … deliver impactful services across our organisation. You'll contribute to the design, development, and support of IT operations solutions based on ServiceNow best practices, aligned to organisational KPIs and service excellence standards. Person specification Develop and enhance features within the ServiceNow platform. Support incident and problem management assigned to Platform Support. Implement service requests and technical change delivery. More ❯