1 of 1 Service Delivery Jobs in Eastbourne

line operational activity with team leadership, process improvement, and reporting responsibilities. It combines hands-on scheduling, creative problem-solving, and strategic oversight to continuously enhance the teams capabilities and service delivery. Day-to-Day Responsibilities (All Team Members): Manage tickets and schedule client work, ensuring timely allocation of resources. Ensure all necessary information is captured in tickets for engineers … oversight. Review work completed by the team to ensure standards are met and identify opportunities for coaching and development Experience & Skills Required Experience: Proven experience in scheduling, operations, or service delivery coordination. Experience in client-facing roles or managing operational workflows. Skills: Organisational Skills: Ability to manage multiple tasks, priorities, and deadlines. Problem-Solving: Creative solutions to maximise … ensures: Smooth day-to-day scheduling and resource allocation. Balanced workloads and effective use of quiet periods to improve departmental processes. High-quality client communications and a consistently positive service experience. Timely and actionable reporting to the Technical Manager and COO. Continuous enhancement of departmental efficiency and capabilities. Positive feedback from clients and employees on the teams capability and More ❯