Help Desk Administrator
- Hiring Organisation
- Streamline Recruitment
- Location
- Epping, Essex, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- From £13.50 to £14.50 per hour
Help Desk Administrator. This role will be the first point of contact for clients and internal teams, managing calls and emails regarding waste-management service requests. Youll dispatch field teams as needed, log jobs, track progress, and maintain accurate records to ensure timely, compliant service delivery. Key Responsibilities … Receive and log incoming enquiries and service requests (e.g., septic-tank emptying, drain unblocking, tanker bookings, flood-response calls) via phone or email. Assign jobs to field teams/operators, ensuring details are clear and accurate. Monitor job progress, track outstanding work, follow up on deadlines, and update clients