5 of 5 Service Delivery Jobs in Farnborough

issues through direct resolution Provide day to day support on all hardware and software in use by the company Provide a high level of service when queries are raised, respond within SLA timeframes, assisting the business in providing excellent service to its clients Assist with the development, implementation … delivery of systems and services in line with company offices requirements Ensure all procedures are documented, maintained and monitored that relate to Support Centre service delivery Research and development into new IT models and new technology for the department Liaising with third party contractors and suppliers ...

salary increase whilst on shift What You’ll Be Doing: Leading shifts within a 24/7 SOC environment, ensuring smooth and effective service delivery Overseeing and supporting junior analysts, providing guidance and technical direction Monitoring systems for security events, investigating suspicious or unauthorised activity Managing and responding … technical landscape evolves Triaging vulnerability scan results and working with technical teams on remediation Assessing secure configurations and feeding back improvements Producing regular service and security reports for key stakeholders Contributing ideas to improve SOC performance and service quality Staying current with emerging threats, trends, and best practice ...

established organisation with a nationwide network, offering structured support services across their offices. They provide a collaborative working environment with a clear focus on service delivery and continuous improvement. Infrastructure Support Analyst Benefits Salary of £30,000 to £35,000 plus 25 days holiday plus bank holidays, Private ...

Support Team within the Infrastructure Services function Resolving tasks, incidents and user operating issues through direct resolution Assisting in the development, implementation and delivery of systems and services in line with company requirements Ensuring all procedures relating to Support Centre service delivery are documented, maintained and monitored ...

Services function. To assist in resolving tasks, incidents and user operating issues through direct resolution. To assist where necessary in the development, implementation and delivery of systems and services in line with company requirements. To ensure all procedures are documented, maintained and monitored that relate to Support Centre service ...