2 of 2 Service Delivery Jobs in Fleetwood

Pattern: Full-time Reference Number: G9914-25-0082 Job summary IT User Services form the central point of contact for all technology related incidents, service requests and queries. The role of the End User Compute Support Analyst is to provide first and second line support for all NHSBSA employees. … The End User Compute Support Analyst is responsible for triaging incidents and service requests and resolving support requests ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands. There is a need the End User Compute Support … Analyst to understand the importance of integrity and security of ICT systems. What do we offer ? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model Career development Active wellbeing More ❯

experience in system integrations, operational improvements, and business readiness activities. Strong knowledge of business transformation, systems integration, and how these impact operational functions and service delivery. Project management qualification (e.g., PMP, PRINCE2, Agile) or equivalent experience in managing large-scale, cross-functional projects. Familiarity with change management methodologies and More ❯