1 of 1 Service Delivery Jobs in Gloucester

2nd Line Engineer

Hiring Organisation
IMT Resourcing Solutions
Location
Gloucester, Gloucestershire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£180 - £200 per day
UK. This role offers the opportunity to work in a fast-paced MSP environment, resolving complex technical issues and contributing to high-quality service delivery. What you’ll do Provide 2nd line technical support across a multi-client environment Troubleshoot Microsoft 365 issues (Exchange Online, Teams, SharePoint, OneDrive, Azure … tools, ensuring SLA adherence You’ll work closely with 1st and 3rd line teams to ensure timely resolution, while contributing to documentation and continuous service improvement. What we’re looking for Proven experience in a 2nd Line or Service Desk role within an MSP Strong Microsoft 365 administration ...