1 of 1 Service Delivery Jobs in Greenhithe

CRM system to track leads, pipeline status, quotations, and opportunities. Monitor conversion rates and forecast sales performance. Account Management & Client Retention Serve as the main liaison for clients; ensure service satisfaction and identify upsell opportunities. Foster long-term relationships to encourage repeat business and referrals. Regulatory Compliance & Technical Oversight Stay abreast of relevant UK standards (e.g., BS 5839 for … fire alarms, SCA guidance for smoke ventilation maintenance) and ensure all proposals and services comply. Collaborate with FDS maintenance engineers to ensure safe and compliant service delivery. Reporting & Analytics Deliver regular reports on revenue, conversion, pipeline status, client satisfaction, and maintenance trends. Provide senior management with actionable insights to steer strategy and growth. Required Skills & Qualifications Experience: Proven track More ❯