3 of 3 Service Delivery Jobs in Harlow

support applications used by ourEngineering & Manufacturing functions across the business. The support team sits within the Digital Technology function and is responsible for the delivery and support of application solutions for our UK based Engineering and Manufacturing teams which in turn provides key enable r technologies to drive business … understanding new business requirements, testing and integration of applications and alignment of interdependencies between application and data sets . Reporting to the Engineering & Manufacturing Service Owner , you will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer … Ensuring operational integrity and compliance covering information security, change management, asset management and software licensing. Provide 3rd line expertise and troubleshooting of all related service issues including management of vendors to ensure services are fully operational and performing as expected. Support the development and implementation of key service More ❯

first line telephony response for Dealers and Policy Holders. What you’ll do: Ensuring SLAs are continually met with optimum levels of quality and service delivery both oral and written Any clerical/administration tasks which may be required to support the management team Administration support to Sales … level of knowledge’ from Field team, Policyholders and Dealers Processing of all policy transfers Work with external stakeholders to understand the issue with the service, function or the product provided Liaise with Tier 2 personnel to gather and upskill own system knowledge base to improve the handling of the … able to work on own initiative, as well as part of a team Target driven – able to work to achieve key performance indicators and service level agreements set for the team What we’re looking for: Essential: Basic knowledge of Microsoft packages Good understanding voice/soft skill Customer More ❯

first line telephony response for Dealers and Policy Holders. What you’ll do: Ensuring SLAs are continually met with optimum levels of quality and service delivery both oral and written Any clerical/administration tasks which may be required to support the management team Administration support to Sales … level of knowledge’ from Field team, Policyholders and Dealers Processing of all policy transfers Work with external stakeholders to understand the issue with the service, function or the product provided Liaise with Tier 2 personnel to gather and upskill own system knowledge base to improve the handling of the … able to work on own initiative, as well as part of a team Target driven – able to work to achieve key performance indicators and service level agreements set for the team What we’re looking for: Essential: Basic knowledge of Microsoft packages Good understanding voice/soft skill Customer More ❯