Helpdesk Coordinator
- Hiring Organisation
- Reed
- Location
- Hook, Hampshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £32,000 per annum, Inc benefits
annum Job Type: Full-time, Permanent Hours: Monday to Friday, 9:00am - 5:00pm Join a thriving IT support business at the heart of service delivery. We are seeking a proactive and organised Helpdesk Coordinator to join our well-established IT field services organisation based in Hook. This role … crucial in supporting customers across the UK by coordinating engineers, managing service requests, and ensuring a first-class support experience. Day-to-day of the role: Coordinate approximately 13 field engineers and subcontractors to ensure optimal resource utilisation. Schedule field service visits in accordance with customer SLAs ...