2 of 2 Service Delivery Jobs in Huddersfield

seeking an established Director of IT to shape the future of technology for a global organisation. You'll oversee IT infrastructure, workplace technology, and service delivery across multiple locations - ensuring scalability, security, and outstanding user experience. Working closely with Group level IT, you will modernise cloud platforms (Azure … enhance end-user services, and embed ITIL and DevOps practices to deliver continuous improvement. You will: Lead infrastructure and service delivery operations for a global enterprise. Optimise cloud, workplace, and collaboration technologies (Microsoft 365, ServiceNow). Drive operational excellence through automation, KPIs, and robust vendor management. Manage multimillion ...

handling through clear documentation, accurate ticket notes, and contributions to knowledge bases. Balance BAU support, planned work, and small project tasks while maintaining strong service standards. Technical Operations & Platform Support Administer Microsoft 365 services including identity, collaboration, endpoint management, and security tooling. Manage device enrolment, configuration, compliance policies … fundamentals. Provide senior troubleshooting across Windows, macOS and mobile platforms. Support core server environments in a day-to-day operational capacity. Assist with project delivery, rollouts, and continuous improvement initiatives. Service Excellence & Documentation Maintain disciplined incident handling with clear case notes and record keeping. Produce and maintain SOPs ...