1 to 25 of 26 Service Delivery Jobs in West Yorkshire

safety and energy services our contribution to these communities will continue to drive progress towards a net-zero future. We focus on quality of service and delivery, and on improving the lives of our clients and their customers by creating better environments in which to work, live and … be able to make the role their own, bringing fresh ideas and new tech to the forefront of the organisation. Reporting to the Group Service Delivery Manager you will provide second line technical support to Sureserve Group ICT users, located across several sites and the varying companies under … ICT Management and is subject to change after consultation. A current UK driving licence is required for this role. General Duties/Key Responsibilities: Service Deliver/Operations Understand and promote the ITIL framework in the daily role of service operations. Incident management will be of paramount importance more »

Who we are A Managed Security Service Provider (MSSP) with a wealth of experience gained in the Defence and Commercial sectors. We help organisations of all sizes build cyber-security capabilities and maintain compliance through practical Consulting and Managed Services. Our suite of services blends together best-in-breed … Customer focus that enables us to become our Customers’ trusted partner. Role Description Talion is looking for an individual to take responsibility for the delivery of several of our Managed Security Service contracts to ensure that we meet Client expectations whilst delivering in line with budget and quality … standards. They will act as the Client’s key point of contact for the Service and as their advocate to the internal teams. Our Technical Service Managers (TSM) produce Service performance reports, oversee incidents, problems and changes on the Service and provide escalation points for both more »

Cognizant has an exciting opportunity for an experienced and collaborative Service Delivery Lead to join our inclusive and thriving team. This full-time Service Delivery Lead role is based in Leeds. As a Service Delivery Lead, you will manage field and deskside services teams … spread across Europe. You will ensure continuity of delivery to meet and exceed customer expectations and be accountable for compliance with customer policies. Here are some key responsibilities you could expect to do: To Serve as Regional Services Manager(RSM) ensuring continuity of delivery to meet and exceed … customer expectations. RSM will be the Customer’ point of contact, He will be accountable for compliance with customer policies. Work with Service providers and make sure that they adhere to SLA and Service provider tech provide support to Client. Partner with Service desk and UX command center more »

Enterprise Services Lead Engineer/Service Manager – Leeds – Up to £90,000 Focused on delivering a first-class service in the Entertainment and Sports space this team is growing again and we are delighted to represent them in their search for an Enterprise Service Lead Engineer. Since … someone who is a highly skilled and motivated individual. This role offers the opportunity to lead and mentor a team of IT professionals, drive service excellence, and ensure the delivery of high-quality IT services to support their goals and objectives. Key Responsibilities: • Lead and manage the Enterprise … infrastructure, and services to support business operations, ensure scalability, reliability, and security. • Develop and maintain documentation, knowledge base articles, and training materials for IT service procedures, system configurations, and troubleshooting guidelines. • Drive process improvement and optimization initiatives within the Enterprise Services team. • Assist/coordinate vendor relationships, contracts, and more »

plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford, Buttershaw/Hybrid Working (Majority home working with occasional operational site visits … We currently have a vacancy for a WRAP (Water Resources Allocation Plan) & Energy Optimiser to join the Clean Water Technical Team in the Water Service Delivery Business Unit. What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that … relating to WRAP and Energy across the suite of Yorkshire Waters Clean Water asset base. What will the role involve? Provide an expert advisory service in respect of both technical and regulatory aspects to ensure the company meets and exceeds its targets and critical business performance measures, particularly around more »

Monday-Friday (fully in office) Key responsibilities: Management of daily requests via the CAFM system/Help desk Liaise with Contract Manager/Service Delivery & Mobilisation Manager for allocation of works to contractors Liaise with allocated client from beginning to end, updating works, assisting with client queries and … involve liaising with technical managers Collate all instances of planned and reactive works that are not able to be completed and escalate to the Service Delivery & Mobilisation Manager Ensure data for monthly reports are issued to CM Update WIP reports weekly for WIP meeting Upkeep of shared drive more »

Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Service Controller you will oversee a team of engineers and ensure an excellent customer experience by optimising the resources to meet the customer needs efficiently whilst maintaining the high standard of service delivery … it takes to succeed The following information should be read carefully by all candidates. Finning is the world's largest Caterpillar dealership delivering unrivalled service for over 80 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction … of engineers (4-8) mentoring, addressing performance issues and carrying out regular 1-2-1. Provide guidance and mentoring to engineers to ensure delivery of high levels of customers’ satisfaction whilst maintaining service profitability. Ensure adherence to service processes and procedures to ensure consistent extraordinary customer more »

Pathology departments . As a State Registered Biomedical Scientist, the post holder will be a member of the departmental team and assist in the delivery of a quality driven, cost effective, patient focused service consistent with LTHT Pathology objectives. To provide that service in a manner commensurate … in different sections of the department you will gain the knowledge and skills necessary to contribute towards the provision of an accurate and timely service for patients. You will be expected to apply professional judgements and specialist skills to technically complex and sometimes difficult situations, and how to work … and accuracy. Technical validation and designated clinical authorisation of results as determined by specialist area Communication of complex, technical information to users of the service Use of LIMS to report, retrieve and manage technical information. Participate and ensure the operation and routine maintenance of equipment. The post holder will more »

Role Specification JOB TITLE: Field Service Engineer LOCATION: Field Based SALARY: £30,900 WORKING HOURS: Any 4 days out of 7 + every other weekend MAIN PURPOSE OF JOB To deliver a comprehensive Service Support and Service Delivery engineering function which is cost effective and efficient … Equipment within our Retail High Street Licensed Betting Offices. KEY ACCOUNTABILITIES Installation, maintenance and repair of network infrastructure, audio/visual installation, CCTV, Self Service Terminals, IT equipment and associated peripherals. Report to engineering management and liaise with Retail Service Desk and Retail Support daily. Full compliance with more »

Exciting new opportunity for IT Service Desk Agents based in Wakefield on a Temporary contract 6/12 months contract. The company are keen to drive the hiring within and are looking for candidates that would be potential and suitable permanent employees at the end of the contract. As … the Service Desk Agent you will provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents. Key Accountabilities Technical Capability. Works under supervision, supporting standard technical queries related to a …/small set of products (e.g. Microsoft products, operating system, basic networking, PCs). Business Awareness. Develops an understanding of customer's environment and service delivery requirements to enable the delivery of a first class service. Documents actions taken in resolving routine customer enquiries ensuring established processes more »

Job summary As Programme Manager you will work as part of a Strategy, Development and Delivery team with responsibility for transformation and service development in our priority and enabler programmes, initially focusing on supporting the work of Healthy Children & Families priority area. Interviews for this role will be … and part of the Bradford and Craven Health and Care Partnership strategy. They encourage collaboration and partnerships between all sectors involved in the delivery and commissioning of health and care services in Bradford District and Craven. All programmes have a broad "end to end" scope, meaning that they cover … role Experience of making recommendations to decision makers Experience of being involved in budget setting and working knowledge of financial processes Experience of significant service redesign across organisational boundaries. Line management experience Knowledge and Understanding Essential A high level of knowledge and experience of health and/or care more »

to deal with enquiries from citizens, both on the telephone and face to face Undertake a range of administrative support duties to support efficient service delivery Training You will attend a local training provider, usually on day release, to gain a Level 4 qualification in Revenues & Benefits. Attend more »

The successful candidate will be; Responsible for the development, relationship management and interface with the Service Providers, ensuring that a unified sense of the client premise is maintained at all times. Familiarise themselves with the detailed content of the service specifications for the Property & Facilities Partnership and support … the Senior Corporate Programmes Manager with technical and administrate delivery of the contract. Monitor the delivery of services to specified Service Level Requirements (SLRs) within the agreed contract terms, to ensure the continuing high quality of service delivery. Support the Senior Corporate Programmes Manager with driving … continuous improvements in the delivery of the services by making recommendations and implementation of the SLRs to ensure that they remain challenging and relevant to the client's changing requirements. Ensure the Service Provider meets all compliance obligations in relation to Health & Safety as detailed in both the more »

skills and an ability to analyse technical information from multiple sources, allowing the provision of highly effective solutions in complex environments. Strong quality and service focus. Experience of delivering complex projects and/or incident recoveries. Experience of operating in a service delivery environment with good understanding more »

satisfaction and retention. Conduct regular performance reviews and provide coaching and mentoring to team members. Collaborate with other departments to streamline processes and improve service delivery. Identify opportunities for growth within existing client accounts and drive revenue generation. Serve as a liaison between clients and internal teams, advocating for more »

as assisting account exec’s in securing new business. Managing and building relationships with clients, promoting a favourable image of the company. A full-service delivery should be provided to all clients, ensuring that service standards are at the highest levels. Building a general knowledge of designated more »

General Administrative Duties: • Respond to enquiries from staff, students, and external stakeholders regarding student records and information. • Coordinate with other departments to ensure seamless service delivery related to student administration. • Assist in the planning and execution of student-related events and functions, such as enrolment, graduation, and orientation. more »

and is one of the first and largest independent MIS Support provider and nationally support over 1,000 schools. As a business focused on service delivery, our people are our most important asset. We make every effort to ensure that we recruit and retain the best people in … as a Virtual Data Manager within the education sector. As a Virtual Data Manager, you will be responsible for providing a comprehensive data management service to schools carrying out a schedule of work including assessment, reporting, census and provision of analysis. You should have the confidence to suggest areas … should have a good understanding of the education sector. You will have a thirst for knowledge and problem solving, while delivering a first-class service to our customers. You will have the ability to work either in a team or independently and excellent organisation skills are essential. INDIT Planet more »

supporting all office systems, network infrastructure and end user support services. What do I need? Team Leadership & Management experience is a must Proficient in Service Delivery, Incident, Change and Problem Management ITSM processes, tools and frameworks (ITIL) Slack, Skype/Modern Workplace Support Network/Infrastructure and Monitoring more »

manage the divisional approach to risk management in line with management assurance requirements. Lead on the divisional workforce planning in conjunction with the FBS Service Delivery Unit and FBS Finance Business Partner where required. To be successful youll need Experience of policy writing and formatting. Experience of process … days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel Significant investment in more »

manage the divisional approach to risk management in line with management assurance requirements. Lead on the divisional workforce planning in conjunction with the FBS Service Delivery Unit and FBS Finance Business Partner where required. To be successful youll need Experience of policy writing and formatting. Experience of process … days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel Significant investment in more »

Role responsibilities: As Head of Global Automation at CrimsonXT, you’ll lead business strategies to drive revenue growth, identify new opportunities, and ensure seamless service delivery. Utilizing data analytics, you’ll inform decisions, foster client relationships, and explore new avenues for expansion while mentoring team members for continuous growth. more »

medical leader who can lead and manage change and understand the drivers for change. Understand how management processes work and how they affect the delivery of patient care. Understand how finances are allocated and managed in the services in which you work to help your role in committing resources … teams and organisations. Develop academic skills in quality improvement, clinical risk and evidence-based medicine. Develop their skills by leading and delivering on a service change project: a local quality improvement project, safety improvement or clinical governance initiative within the Trust. To gain experience through exposure to a range … e.g. working with medical leaders (Medical Director, Clinical Director, Clinical Lead), Quality Improvement team, Organisational Development, and Trust Risk team. Improving patient experience and service delivery. Enable you to analyse, synthesise, evaluate and reflect on the translation of research-based evidence into healthcare practice. Gain a postgraduate qualification. Learn more »

Job summary The Privacy, Transparency & Trust (PTT) Sub-directorate is a sub-directorate of the Delivery Directorate. The mission of the PTT Sub-directorate is to enable NHS England to drive innovation and improve lives through greater use of data and technology and to be a well-run organisation. … that underpin NHS England as a safe haven of patient data. The IG Lead role provides professional expertise, experience and leadership within the IG Delivery teams (Digital & Operations, Data and Analytics) in the PTT Sub-directorate. The postholder will set the strategic direction and lead on the provision of … an efficient, effective, professional, and well-co-ordinated service within the relevant IG Delivery team capable of meeting all statutory, regulatory and NHS requirements in alignment with the activity of the organisation.The post holder will lead information governance change across the newly merged organisation to ensure NHS England more »

Job summary The Privacy, Transparency & Trust (PTT) Sub-directorate is a sub-directorate of the Delivery Directorate. The mission of the PTT Sub-directorate is to enable NHS England to drive innovation and improve lives through greater use of data and technology and to be a well-run organisation. … haven of patient data. As an Information Governance Officer, the post holder will work as part of a dynamic team in delivering an effective service providing information governance support and assistance to managers and staff across the organisation to increase awareness of Information Governance and embed good practice. Main … function, and organisational boundaries, to achieve the best outcomes for the organisation. Engaging and contributing to a team culture of continuous improvement and excellent service delivery. Developing and maintaining effective relationships with a range of internal colleagues, with sometimes different perspectives, to address IG related matters. Collating and analysing more »