1 to 25 of 48 Service Delivery Jobs in West Yorkshire

Company description: Water Utility Company based in Yorkshire region of England. Job description: Project Manager - Water Service Delivery Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience … benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Buttershaw/Hybrid Working (1-2 days office a week - Bradford) Work type … Permanent. 37 hours per week, Monday - Friday. We have an exciting opportunity for a Project Manager to join the Water Service Delivery/Water Strategy Planning & Investment team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. More ❯

benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. • Retail savings scheme • Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford/Hybrid Working (2-3 days in the office per week - Bradford … Work type: Permanent. Working full time, 37 hours per week, Monday - Friday between 8:00am-6:00pm. We have an exciting opportunity for a Service Delivery Manager to join the Developer Services function at Yorkshire Water and be a part of helping Yorkshire Water to provide the best … service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely More ❯

Owns and evolves the service strategy, the service model and catalogue in Arqiva; and is accountable for all post-contract sign service delivery to the point of handover of in-life services to Service Operations, driving delivery against SLAs, standardisation/re-use and … Location: Hybrid working with weekly visit to an Arqiva office (Winchester, London, Huddersfield) as and when required. The role Owns, develops and maintains overall service strategy aligning with wider Arqiva's business objectives. Puts in place and embeds a service catalogue (scope, outcomes, processes etc); acts as the … overall product owner for the service portfolio - sets the development roadmap and prioritises development and improvement initiatives; designs and develops new services that meet customer needs, developing user-centric service blueprints, catalogues and experience maps. Oversees development, implementation and management of efficient processes for mobilisation and E2E fulfilment More ❯

Are you a driven and experienced IT professional ready to lead and elevate technology service delivery? We're seeking a talented Technology Service Delivery Manager to lead our small helpdesk team. You'll be instrumental in ensuring the efficient delivery of our technology services, managing … Leeds, with occasional evening or weekend work required for urgent issues. Your Role: Team Leadership: Manage and mentor a small team of helpdesk technicians. Service Delivery: Oversee the timely resolution of issues and adherence to SLAs. Customer Support: Act as the primary escalation point for customer issues. Process … Improvement: Identify and implement best practices to enhance service delivery. Reporting: Generate regular reports on performance, satisfaction, and key metrics. Stakeholder Management: Collaborate with other departments to align technology services with business needs. What You'll Need: Strong leadership and team management skills. ITIL Foundation Certification. Proficiency in IT More ❯

Technology wholesale team. Managing relationships with areas across the business and with a number of our suppliers, you'll provide technical SME support and Service Management of Applications, including products and services across our wholesale technology landscape, as well as through our wholesale technology partners. Accountabilities: Customer Ownership of … supplier performance and service improvement initiatives Building strong working relationships with customers and suppliers in a multi sourced environment and manage conflict when necessary Provide specialist expertise in specific functional or technological disciplines to ensure that Morrisons has credible representation Colleague Work collaboratively with Technology colleagues and partners to … support of domain applications, products and services Engage in and help drive Incident and Problem processes using ServiceNow Managing changes within ServiceNow Ownership and delivery of continuous improvement planning and implementation within the team based on regular feedback from customers and service providers Define, implement and validate key More ❯

Technology wholesale team. Managing relationships with areas across the business and with a number of our suppliers, you'll provide technical SME support and Service Management of Applications, including products and services across our wholesale technology landscape, as well as through our wholesale technology partners. Accountabilities: Customer Ownership of … supplier performance and service improvement initiatives Building strong working relationships with customers and suppliers in a multi sourced environment and manage conflict when necessary Provide specialist expertise in specific functional or technological disciplines to ensure that Morrisons has credible representation Colleague Work collaboratively with Technology colleagues and partners to … support of domain applications, products and services Engage in and help drive Incident and Problem processes using ServiceNow Managing changes within ServiceNow Ownership and delivery of continuous improvement planning and implementation within the team based on regular feedback from customers and service providers Define, implement and validate key More ❯

Technology wholesale team. Managing relationships with areas across the business and with a number of our suppliers, you'll provide technical SME support and Service Management of Applications, including products and services across our wholesale technology landscape, as well as through our wholesale technology partners. Accountabilities: Customer Ownership of … supplier performance and service improvement initiatives Building strong working relationships with customers and suppliers in a multi sourced environment and manage conflict when necessary Provide specialist expertise in specific functional or technological disciplines to ensure that Morrisons has credible representation Colleague Work collaboratively with Technology colleagues and partners to … support of domain applications, products and services Engage in and help drive Incident and Problem processes using ServiceNow Managing changes within ServiceNow Ownership and delivery of continuous improvement planning and implementation within the team based on regular feedback from customers and service providers Define, implement and validate key More ❯

like-minded travel enthusiasts is an important part of our business’ success and growth. About CTM CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America … Australia and New Zealand. https://uk.travelctm.com/About the Role The purpose of the role is to support the customer service lifecycle and provide professional, timely, helpful, high quality and consistent customer service both technical and non-technical before, during and after the customer's needs … and infrastructure to ensure and deliver high-quality IT services that meet the needs of the region and its users. They ensure that IT service delivery is consistent, reliable, and aligned with best practices ITIL. Skills & Experience Skills: Excellent customer service and interpersonal skills. Strong teamwork and More ❯

like-minded travel enthusiasts is an important part of our business’ success and growth. About CTM CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America … Australia and New Zealand. https://uk.travelctm.com/About the Role The purpose of the role is to support the customer service lifecycle and provide professional, timely, helpful, high quality and consistent customer service both technical and non-technical before, during and after the customer's needs … and infrastructure to ensure and deliver high-quality IT services that meet the needs of the region and its users. They ensure that IT service delivery is consistent, reliable, and aligned with best practices ITIL. Skills & Experience Skills: Excellent customer service and interpersonal skills. Strong teamwork and More ❯

Location: Bradford, BD1 4QU with requirement to travel between service locations. This role can be carried out in a hybrid capacity. Probationary period: Six months date: Thursday 5th June About Us Bradford District and Craven Mind is a thriving, independent mental health charity with a clear purpose to promote … and helping people to recover and sustain improved wellbeing Benefits include: 25 days annual leave per year, rising to 28 days with length of service plus bank holidays Up to two additional leave days each year for wellbeing Simply Health Cash Plan for personal health costs Employee Assistance Service … Mindful Employer, Disability Confident, and Real Living Wage Role Overview Are you a passionate leader ready to make a difference? We're seeking a Service Manager for our Adults and Older Adults team, overseeing Community Companions and Wellbeing services. Community Companions is volunteer-led, offering early intervention befriending and More ❯

aspects of Project Management Integration such as Risk & Opportunity Management The role will also provide direct support to Portfolio, Programme and Project Managers, and Service Delivery Managers, as required within the framework of the local Programme Management Office Common Role Accountabilities Contribute to a culture of delivery excellence across the delivery community Act as a source of best practice guidance on project management processes relating to project set up, overall and specific control during execution and close down activities Undertake the common administrative and management support activities for projects, programmes and portfolios Produce management information … including scenario modelling, in direct support of analysis of a project, programme or portfolio's health Support delivery governance and reporting requirements The responsibilities and accountabilities of work associated with this role are: A PM&C Professional is expected to have an awareness of the project management lifecycle and More ❯

our behaviours and always focusing on what matters with a commercial mindset. Leading and motivating the Colleague Services team, developing talent and delivering against service level agreements, legal and regulatory requirements and actively seeking user feedback and continuously improving ways of working to optimise service delivery outcomes … user experiences. What you'll bring to the role: Significant experience of leading and shaping colleague services (preferably within a People/HR centralised service model), in a fast paced and regulated environment. Experience of designing and delivering efficient digital first user journeys which provide an engaging user experience More ❯

Pentest People is a rapidly growing security provider based in Leeds city centre, United Kingdom. We specialise in delivering Penetration Testing as a Service (PTaaS) to a diverse range of clients. Our team of expert security consultants holds industry-recognised qualifications and possesses extensive experience operating at the highest … level across various industries. We are looking for a Junior Project Manager to join our Service Delivery team. In this role, you will work closely with the project management team to ensure seamless and efficient project delivery from post-sale to completion. This position demands a proactive … Coordinate multiple schedules and diaries. Review and collect documents and information from clients. Perform daily tasks to support the project management team. Ensure timely delivery of projects by collaborating with all internal teams. Maintain Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Develop and enhance leadership More ❯

Pentest People is a rapidly growing security provider based in Leeds city centre, United Kingdom. We specialise in delivering Penetration Testing as a Service (PTaaS) to a diverse range of clients. Our team of expert security consultants holds industry-recognised qualifications and possesses extensive experience operating at the highest … level across various industries. We are looking for a Junior Project Manager to join our Service Delivery team. In this role, you will work closely with the project management team to ensure seamless and efficient project delivery from post-sale to completion. This position demands a proactive … Coordinate multiple schedules and diaries. Review and collect documents and information from clients. Perform daily tasks to support the project management team. Ensure timely delivery of projects by collaborating with all internal teams. Maintain Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Develop and enhance leadership More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯

sustainable, long-term growth. Business Growth : Design and execute robust business strategies to expand market presence, increase revenue streams, and secure strategic partnerships. Projects Delivery: Oversee the successful delivery of complex, large-scale digital transformation projects from conception through execution. Ensure adherence to timelines, budgets, and quality standards. … goals and compliance standards. Client Satisfaction: Ensure high levels of client satisfaction by delivering transformative outcomes, maintaining strong partnerships, and continuously exceeding expectations across service delivery and solution design. Performance & Operational Metrics: Establish and monitor KPIs and operational metrics to ensure departmental performance is consistently aligned with broader More ❯

of the significant threat that the protected systems are subject to. This role requires a minimum of DV clearance. This role reports to the Service Delivery Manager. The Role You will be: Accountable for ensuring all relevant potential cyber threats and key vulnerabilities are detected, triaged and reported … on daily. Accountable for all regular reporting and ensuring the efficient delivery of all threat intelligence and vulnerability products by their respective deadlines. Where there is not established schedule for a product, the lead is responsible for ensuring that an achievable deadline is set and the work is fairly More ❯

of the significant threat that the protected systems are subject to. This role requires a minimum of DV clearance. This role reports to the Service Delivery Manager. The Role You will be: Accountable for ensuring all relevant potential cyber threat and key vulnerabilities are detected, triaged and reported … on daily Accountable for all regular reporting and ensuring the efficient delivery of all threat intelligence and vulnerability products by their respective deadlines Where there is not established schedule for a product the lead is responsible for ensuring that an achievable deadline is set and the work is fairly More ❯

Technology wholesale team. Managing relationships with areas across the business and with a number of our suppliers, you'll provide technical SME support and Service Management of Applications, including products and services across our wholesale technology landscape, as well as through our wholesale technology partners. Accountabilities: Customer Ownership of … supplier performance and service improvement initiatives Building strong working relationships with customers and suppliers in a multi sourced environment and manage conflict when necessary Provide specialist expertise in specific functional or technological disciplines to ensure that Morrisons has credible representation Colleague Work collaboratively with Technology colleagues and partners to More ❯

Description Pentest People is a rapidly growing security provider based in Leeds city centre, United Kingdom. We specialise in delivering Penetration Testing as a Service (PTaaS) to a diverse range of clients. Our team of expert security consultants holds industry-recognised qualifications and possesses extensive experience operating at the … highest level across various industries. We are looking for a Junior Project Manager to join our Service Delivery team. In this role, you will work closely with the project management team to ensure seamless and efficient project delivery from post-sale to completion. This position demands a … Coordinate multiple schedules and diaries. Review and collect documents and information from clients. Perform daily tasks to support the project management team. Ensure timely delivery of projects by collaborating with all internal teams. Maintain Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Develop and enhance leadership More ❯

Your new role In your new role, you will be responsible for maintaining and developing the BI environment and supporting the team in providing service delivery to reporting demands. You will be developing reporting solutions from various source systems to support decision making, operational delivery and meet More ❯

find out more. Keywords: Technical Account Manager, IT Account Manager, MSP, Office 365, Client Support, IT Solutions, IT Advisor, Leeds, West Yorkshire, Infrastructure Support, Service Delivery, Customer-Focused IT More ❯

We're hiring a skilled Project Support Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including technical pre … sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft More ❯