6 of 6 Service Delivery Jobs in Lanarkshire

Must have access to a car and driving licence Fantastic opportunity here to join a growing software company who are seeking a strategic and service-driven manager to lead and evolve the customer/application support team. It’s a critical leadership role that will take ownership of application … support, system upgrades, hosted service delivery and release management Seeking a champion of IT Service Management (ITSM) best practices to deliver outstanding customer experiences. You should have the following skills and experiences – Experience in a senior support or service delivery leadership role within a software ...

ethernet troubleshooting Knowledge management: This role includes writing and updating technical information to support knowledge sharing within the support team Customer service support: The role requires a strong service delivery focus and customer satisfaction, including mentoring and training first line support staff Configuration management: The role involves … knowledge of Active Directory user/group management Understanding of LAN/WAN technologies - TCP/IP, Ethernet, ADSL, VPN A strong focus on service delivery and customer satisfaction Attention to detail with a methodical and thorough approach to work Ability to stay calm under pressure Strong written ...

employees Coming from a Financial, Legal or Insurance Background Resource management Performance Monitoring, KPI's and Reviews Training and mentoring Stakeholder and Escalations Service Delivery experience Any experience JIRA or ServiceNow would be beneficial BAU and Project experience Managing both Infrastructure and Network Teams Working for a Global … Experienced within change management processes and CAB environments Working to and managing strict SLA's Continuous Improvement - Identifying opportunities to streamline workflows and enhance service delivery IT Infrastructure Team Manager Technical knowledge Whilst this role is focused on the day-to-day management of the team, Project ...

employees Coming from a Financial, Legal or Insurance Background Resource management Performance Monitoring, KPI's and Reviews Training and mentoring Stakeholder and Escalations Service Delivery experience Any experience JIRA or ServiceNow would be beneficial BAU and Project experience Managing both Infrastructure and Network Teams Working for a Global … Experienced within change management processes and CAB environments Working to and managing strict SLA's Continuous Improvement - Identifying opportunities to streamline workflows and enhance service delivery IT Infrastructure Team Leader Technical knowledge Whilst this role is focused on the day-to-day management of the team, Project ...

About the role & company: Valorem First helps businesses work smarter through practical, cost-effective technology and digital transformation. In this entry-level Service Desk role, you’ll support a range of clients by handling first-line IT support requests and working alongside experienced engineers to resolve technical issues. … technology works. You’re organised, able to manage multiple tasks, and know when to ask for support or escalate issues. Responsibilities: Respond to incoming service requests via phone, email, and our ticketing system Provide first and second line technical support to clients, troubleshooting common issues with guidance from other ...

plumbing, HVAC, water hygiene, and fire safety systems, ensuring optimal building performance throughout their lifecycle 24/7 Nationwide Availability With strategic offices and service centres across the UK, ECG offers round-the-clock support 365 days a year. This nationwide presence ensures rapid response times and consistent service delivery, regardless of location Tailored Solutions for Diverse Sectors ECG specializes in providing customized facilities management solutions across various sectors, including commercial, industrial, retail, and public services. Their expertise allows them to address the unique challenges and requirements of each sector effectively JOB PURPOSE Our client is looking ...