5 of 5 Service Delivery Jobs in Leicester

United Kingdom for the last 5 years. You will take part of the: Technical Development - Design and develop solutions for ServiceNow workflow applications, including: Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM) Employee Experience … Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery User Experience - Utliise ServiceNow's Experience Layer components to build modern, intuitive user interfaces Configure and enhance the Next Experience UI for tailored and seamless interactions Use UI Builder and Service Portal to deliver role-based dashboards and customised workflows that meet More ❯

Job Title: Service Desk Team Lead Salary: £ 38,000 - £42,500 Location: Leicester (Hybrid) The Opportunity This role will see you overseeing the day-to-day operations of a busy service desk, leading a team to deliver high-quality technical support while driving service improvements. It's a hybrid position based in Leicester, offering a collaborative environment … and the chance to make a real impact on service delivery standards. Benefits: Key Responsibilities Service Management: Ensure all incoming support requests (phone, email, chat, ticketing) are managed efficiently and within SLA targets. Technical Leadership: Act as a go-to expert for Microsoft environments (Azure, Active Directory, Intune, Microsoft 365) and provide support on Cisco networking. Incident … resolution efforts, and maintain clear, effective communication. Team Leadership: Support and develop 1st and 2nd Line Support teams, offering mentoring, guidance, and training. Performance Oversight: Monitor ticket progress and service quality to ensure consistent, high-level support. Workload Coordination: Manage daily operations, allocate resources effectively, and plan rotas (including occasional weekend cover). Service Improvement: Identify areas for More ❯

services annually to industrial customers? We are looking for a Route Optimisation & Demand/Forecasting Manager to join our Group team, working directly under the leadership of our Chief Service & Operations Officer Team. This is a newly created, high-impact role, central to shaping how we plan and deliver service operations across the UK and Europe. You will … Program. Into the detail - Key Responsibilities Planning Standardisation & Operational Optimisation Lead the development and rollout of a standard route planning methodology across all markets, ensuring consistency and scalability in service delivery. Champion the adoption and embedding of route optimisation software, aligning tool capabilities with real-world operational needs. Identify and share best practices across countries, supporting local teams in … applying data-driven decision-making to improve route efficiency, service accuracy, and capacity planning. Translate service data into actionable changes that reduce travel time, cut fuel consumption, and eliminate inefficient or failed visits. Stakeholder Engagement & Change Leadership Act as a key change agent, building engagement across regional operations and planning teams to embed a culture of continuous improvement. More ❯

keeping up to date with any relevant changes to the law and the latest trends; - Carrying out client satisfaction surveys to ensure high standards are maintained; - Assisting with the service delivery of technology tools; The Person: The successful candidate will have previous experience of US corporate tax and the associated issues. Applicants will be educated to degree level More ❯

It is an exciting time to be a part of the MHST, it is rare you get to say you have truly shaped a new service but with MHST I have the opportunity to help it to develop and grow.' - MHST Clinician As a Band 7 Practice Development Lead, the Mental Health Support Team (MHST) provides an ideal environment … skills and become highly trained in delivering patient care. The benefits of working for LPT include: Annual leave entitlement of 27-33 days plus 8 bank holidays (dependent on service). Lease Car Schemes Free Car Parking across LPT sites. Occupational Health Services Counselling services Requests for part-time or flexible working are welcome. Main duties of the job … The MHST is a low-intensity service offering therapeutic interventions such as 1:1 therapy, group work, and whole-school approaches to children and young people. The Band 7 Practice Development Lead will collaborate with clinical leads and family service managers to support and enhance pathways and policies within the service. Successful candidates can expect to receive: Flexible More ❯