21 of 21 Service Delivery Jobs in Leicestershire

cater to the specific needs of both public and private sectors. Job Description 17 months contract with a local authority Summary The ICT Service Delivery Manager is tasked with leading the operational delivery of ICT services for a local authority on a 17-month contract. This role … providing a high-quality, customer-focused experience. The position offers a rate of £29.40 per hour under an umbrella arrangement. Responsibilities Lead the operational delivery of ICT services, ensuring high levels of system availability, performance, reliability, and customer satisfaction. Monitor and manage service performance against agreed Service ...

Civic Recruitment Limited seeks an ICT Service Delivery Manager to lead the operational delivery of ICT services for a local authority on a 17-month contract. The role focuses on aligning systems, infrastructure and support services to organisational needs, under a £29.40 per hour umbrella arrangement. Framing … customer-focused culture, you will oversee IT service delivery, governance, security, and project delivery, ensuring timely, value-driven outcomes in a complex public sector environment. #J-18808-Ljbffr ...

provide technical support to an operations team within one of the designated Investment Operations Functional Pillars, and, is responsible for the day to day service of their team to Corporate/Retail Clients on behalf of FNZ. This means the following key requirements, The role holder will be responsible … aspects of day to day Technical Delivery, regulatory, and financial risk relevant to their team and, for all processes that fall within their team’s remit. The role holder will support all aspects of change within their functional area ensuring that their team actively participates as and where required ...

challenge and technical leadership where required Support the development and execution of the technology strategy, ensuring alignment with wider business objectives Oversee IT suppliers, service delivery, budgets and technology investmentSupport risk management, compliance and technology due diligence in preparation for future investment Act as a senior escalation point … helping the team resolve challenges while allowing them to retain ownership of day-to-day delivery Skills: Significant experience operating at IT Director, CIO or CTO level Broad experience across IT operations, infrastructure, service delivery, security and technology strategy Proven experience providing strategic advice and engaging with ...

Hearing Support, Vision Support and Learning, Communication and Autism Teams to promote opportunities, outcomes and experiences for children and young people with SEND. The service supports children and young people from early years through to post-16 education, working in partnership with families, educational settings and professionals through specialist … About the Role We welcome applications from experienced SEND teachers who wish to take on a strategic leadership role and work alongside team and service managers to shape and develop assistive technology provision across the county. The role has a strong strategic leadership focus whilst retaining service delivery ...

Working Group, act as the organisation's AI subject matter expert, and help business teams identify opportunities to improve productivity, efficiency and service delivery through the use of AI and automation technologies. As a regulated business and member of the Royal Institution of Chartered Surveyors (RICS), the responsible … birthday, and additional days to cover the festive period! Enhanced maternity, paternity, adoption and shared parental leave An online money saving portal Death In Service cover, alongside access to an Employee Assistance Programme which includes health appoints for you and your family Volunteering Leave equating to 2 days ...

system availability, support, change control, issue resolution and escalation. Ensure technology operations support day-to-day business performance and long-term scalability. Lead technical delivery, digital change projects and technology implementation activity across the business. Support the Project Lead to ensure projects are well scoped, planned, prioritised, delivered … embedded effectively. Set clear delivery standards, project governance, documentation expectations, testing requirements and handover processes. Work cross-functionally with operational, finance, property, lettings, compliance and leadership teams to deliver technology-enabled change. Ensure digital change activity improves efficiency, data quality, service delivery and user experience. Lead technology ...

efficient connectivity within sites, between BRUSH locations, and to cloud and hosted environments. The position will work closely with internal IT teams and managed service providers (MSPs) to maintain network services, monitor performance, troubleshoot issues, and support the delivery of network-related projects and improvements. The role … accordance with BRUSH Group change management processes and technical standards. Provide 2nd and 3rd line technical support for network-related incidents, problems, and service requests, ensuring issues are resolved within agreed service levels. Troubleshoot and resolve network connectivity issues across LAN, WAN, Wi-Fi, internet, cloud, and hosted ...

leading investors and scaling rapidly ahead of our Series A, we are building the infrastructure that will define the next generation of AI-driven service delivery. ABOUT THE ROLE We are looking for a Full Stack Engineer (Backend Heavy) to join our growing India-based development team. You will ...

Intelligence, you will play a key role in shaping strategy, designing scalable solutions and driving the adoption of AI technologies that improve productivity, automation, service delivery and customer outcomes. The Role Key responsibilities include: Defining AI strategy, architecture and governance frameworks. Designing secure, scalable and commercially viable ...

applications and integrations with on-premises systems.· Assist in system migrations and upgrades.Process Improvement & CBS Initiatives· Identify opportunities to streamline support processes and improve service delivery.· Participate in CBS-driven kaizen activities and standard work adoption.· Support IT projects and system upgrades.Team Collaboration· Work closely with the IT Manager ...

applications and integrations with on-premises systems.· Assist in system migrations and upgrades.Process Improvement & CBS Initiatives· Identify opportunities to streamline support processes and improve service delivery.· Participate in CBS-driven kaizen activities and standard work adoption.· Support IT projects and system upgrades.Team Collaboration· Work closely with the IT Manager ...

integrations with on-premises systems. Assist in system migrations and upgrades. Process Improvement & CBS Initiatives Identify opportunities to streamline support processes and improve service delivery. Participate in CBS-driven kaizen activities and standard work adoption. Support IT projects and system upgrades. Team Collaboration Work closely with the IT Manager ...

handling equipment Assisting with planned preventative maintenance activities Supporting Maintenance Technicians during breakdowns and repair activities Completing planned and reactive work orders within agreed service levels Carrying out maintenance tasks under approved Safe Systems of Work, Risk Assessments and Method Statements Resolving operational issues within agreed timescales to maintain … service delivery Using maintenance systems and tools to support effective fault resolution Identifying opportunities to improve equipment reliability and reduce downtime Maintaining excellent relationships with customer teams on site Ensuring all activities are completed safely and in line with company procedures Contributing ideas to improve system performance, site ...

threats and strengthen security controls across the estate. Working with technical and business teams, you will ensure security is embedded in projects, operations and service delivery, providing guidance, risk assessment and continuous improvement in security practices. #J-18808-Ljbffr ...

business systems, diagnosing issues, resolving user queries and explaining technical information to non-technical users. Record activity accurately, contribute to knowledge resources and support service improvement initiatives, liaising with senior teams and suppliers when required. Deliver training through classroom, virtual, e-learning and one-to-one methods. Maintain training … living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details ...

security, VPNs, and cloud services as part of the IT team. You will work with the IT Manager and cross-functional teams to improve service delivery, participate in CBS kaizen activities, and drive proactive infrastructure management in a fast-paced manufacturing environment. #J-18808-Ljbffr ...

cloud environments. You will lead the detection, investigation and response to cyber threats, strengthen security controls, manage cyber risks and support the secure delivery of digital services. Working across technical and business teams, you will ensure security is embedded into projects, operations and service delivery. Main Duties ...

wider business to understand requirements, improve processes and deliver effective technology solutions. This is a varied role combining business analysis, ERP systems, project delivery and team leadership, giving you the opportunity to make a real impact across the organisation. What You'll Be Doing Working with stakeholders across … Working with IT teams, vendors and third-party providers to deliver system improvements. Leading and developing the Systems Team. Managing systems support, priorities and service delivery. Supporting system upgrades, integrations, testing and deployments. Ensuring systems meet security, governance and compliance requirements. Managing the systems demand pipeline and helping prioritise ...

leading investors and scaling rapidly ahead of our Series A, we are building the infrastructure that will define the next generation of AI-driven service delivery. ABOUT THE ROLE We are looking for a senior Azure DevOps/Infrastructure Engineer to take ownership of our Azure cloud infrastructure. This … Access Management Design and implement robust Role-Based Access Control (RBAC) policies across our Azure environment. Set up and manage users, groups and service principals to ensure secure, least-privilege access to all Azure resources. Monitoring and Observability Build dashboards to monitor performance, utilisation and health of Azure resources ...

supporting Global and Regional audits. Building strong relationships with HRIS and key Global stakeholders. Identifying opportunities to improve processes, increase data visibility, enable self‐service and enhance HR service delivery. WHAT ARE WE LOOKING FOR? You’ll be naturally curious and enjoy understanding how systems and data … meaningful insight.Most importantly, you’ll be someone who can bring together people, systems and data to help deliver a more efficient and effective HR service across UKIN. You’ll ideally have: A solid understanding of the priorities and constraints of an HR Shared Services team. Experience working with ...