14 of 14 Service Delivery Jobs in Leicestershire

looking for an experienced ICT Service Delivery Manager to join a ICT team during an exciting period of organisational change. You'll lead the operational delivery of ICT services, ensuring systems are reliable, secure and customer focused while managing service improvements, ICT projects … operations across Service Desk, Infrastructure, Security and Development teams. Location: Southfield Road, Loughborough (Hybrid – 3 days office, 2 days remote) Pay: £22.41 per hour PAYE/£29.40 per hour Umbrella Contract: 12 months+ | Immediate Start Key Responsibilities: Manage ICT service delivery and service performance. Lead ...

Position ICT Service Delivery Manager (IT) Location Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, United Kingdom Working Pattern: Hybrid 3 days in the office and 2 days working remotely. Start Date ASAP Contract Duration 78 weeks (Temporary Contract) Working Hours 37 hours per week Pay Rate PAYE … 22.41 per hour Job Reference OR(phone number removed) Job Responsibilities Manage the day-to-day delivery of ICT services, ensuring systems remain reliable, secure and customer focused. Monitor service performance against agreed service levels (SLAs) and key performance indicators (KPIs). Oversee ICT operational teams ...

Position ICT Service Delivery Manager (IT) Location Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, United Kingdom Working Pattern: Hybrid – 3 days in the office and 2 days working remotely. Start Date ASAP Contract Duration 78 weeks (Temporary Contract) Working Hours 37 hours per week Pay Rate PAYE … 22.41 per hour Job Reference OR(phone number removed) Job Responsibilities Manage the day-to-day delivery of ICT services, ensuring systems remain reliable, secure and customer focused. Monitor service performance against agreed service levels (SLAs) and key performance indicators (KPIs). Oversee ICT operational teams ...

Service Delivery Manager needed in Loughborough Paying £22.41 per hr ref OR110990 Full time hours on a temporarybasis Key Responsibilities ICT Service Delivery Manage the effective operational delivery of ICT services, ensuring systems are reliable, secure, and fit for purpose. Monitor and improve service performance against agreed SLAs, KPIs, and customer satisfaction measures. Ensure effective delivery of ICT support functions, including Service Desk, Information Governance, and Security. Drive service excellence through continuous improvement initiatives and best practice service management. Leadership and Management Provide day-to-day leadership across ...

out. Reporting directly to the Practice Manager, you'll play a pivotal role in shaping how our practice operates, from staffing and compliance to service delivery and staff development. You'll work closely with our GP Partners, clinical teams and support staff, giving you real influence over … Through innovative ways of working, support the Practice Manager leading the team in promoting ED&I, SHEF, quality and continuous improvement, confidentiality, collaborative working, service delivery, and learning and development, and ensuring the practice complies with CQC regulations. The post-holder will be an integral part ...

currently recruiting for an Engineering Service Assistant for our client based in Loughborough on a full time and permanent basis. Job Title: Engineering Service Assistant Location: Loughborough Job Type: Full time, permanent Hours: Monday to Friday, 8:00am - 5:00pm with a 30-minute lunch break Salary: Circa … annum Key Responsibilities Assist the Service Coordinator with service-related enquiries received by telephone and through IT systems. Support the planning, scheduling and delivery of customer service work. Act as a helpful point of contact for customers, responding to enquiries and ensuring their needs are dealt ...

summary The Customer Service Centre and Switchboard Team Leader will provide a comprehensive, high quality service to patients, staff and members of the public on behalf of the Trust. Acting as the first point of contact for frontline staff, the Team leader will oversee … management of the customer service and switchboard teams ensuring the effective delivery of services. Main duties of the job As a subject matter expert on switchboard and helpdesk processes, the Team Leader will manage daily staff rosters to ensure appropriate coverage and maintain service efficiency. They will ...

exciting opportunity has arisen for an experienced Head of Shared Services to join a rapidly expanding international organisation and lead its UK Shared Service Centre based in Leicester. The business has grown rapidly through acquisitions and continues to invest heavily in its Shared Services function to create a scalable … platform capable of supporting future growth. After successfully establishing its Leicester Shared Service Centre, the next phase will see additional UK businesses and European operations transition into the model over the next 18 months. This is a newly created leadership role, reporting directly to the Head of Group Business ...

have a fantastic opportunity for a Business Administrator to join our team at Leicestershire Health Informatics. The Administrative Officer within the Health Informatics Service (HIS) provides comprehensive administrative and customer support to ensure the smooth and efficient operation of the department. The role involves processing IT equipment orders, managing … role in supporting managers and technical staff by undertaking administrative duties, enabling them to focus on delivering core services. Excellent organisational, communication, and customer service skills are essential to ensure a high-quality service is provided to both internal and external stakeholders. We are looking for someone ...

take charge of its technology function during a period of change. You'll be the senior point of accountability for IT service delivery, leading a small ServiceDesk team while staying close to the tools and systems yourself; this isn't a role where you sit above the detail. … clear picture of systems, suppliers, contracts and licences Managing and developing an IT ServiceDesk team of two Owning day-to-day IT operations: incidents, service requests, changes and problem management Staying hands-on across Microsoft Azure, Microsoft 365, Windows Server and networking Overseeing identity and endpoint tools including Entra ...

ensuring that TGW controls systems across customer sites operate efficiently and are optimised effectively. Working closely with our site management, you will support the delivery of continuous improvements and achievement of the expected operational results. This role will provide leadership and guidance to the PLC Technical Specialists within … Operational Excellence department, supporting the coordination, implementation, and monitoring of improvement projects. The objective is to ensure that expected service delivery levels are achieved and sustained through effective technical support and operational excellence practices. You'll be working on our sites across Northern Europe so the ability ...

with departmental procedures. Contacting patients to arrange bookings and supporting them throughout their journey. Liaising with consultants, clinicians and hospital departments to ensure efficient service delivery. Processing radiology reports and ensuring timely distribution to the relevant recipients. Providing pricing information and estimates for self-pay patients. Maintaining accurate patient ...

systems and to take necessary action. This post will also be responsible for administering, organising and planning the receipt, storage, stock control and distribution service for all ordered LHIS stock, including orders on behalf of clients. These deliveries may include mobile telephones, computers, printers, network equipment etc. This post … living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details ...

client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times. We are now looking to recruit an experienced electrician to join our team working on various electrical ...