11 of 11 Service Delivery Jobs in Liverpool

rollouts. Department Overview The Deployment department plays a crucial role within Logistics, ensuring the smooth onboarding and operational readiness of engineers and managers within service delivery and network build sectors, with over 1250 service delivery kits deployed and over 80 network build kits deployed within the … simultaneously in a fast-paced environment Prioritise on a continual basis ensuring that key tasks receive the greatest attention Support Stores Operatives to meet delivery targets within Deployment Ability to respond quickly and effectively to changes in a proactive manner Identify shortfalls in internal procedures and use escalation chain … for any procedural risks to the department and delivery numbers Prepare weekly and monthly performance reports to highlight peaks and troughs in areas and send to Deployment Manager to assess accordingly Demonstrate ability to serve as a knowledgeable resource to MJ Quinn management team that provides leadership and direction More ❯

Services at aprestigious Shopping Centre in Liverpool. The successful applicant will be responsible for overseeingthe security and cleaning operations, ensuring the highest standards of servicedelivery, customer service, and compliance. Managing a diverse team, you willwork closely with the Centre Management team to create a safe, clean, andwelcoming environment for … for overseeing the day-to-day management of the asset. Main Responsibilities : Oversee and manage day-to-day security and cleaning operations, ensuring smooth service delivery across the site. Lead and manage a team of security and cleaningstaff, ensuring effective rostering, welfare checks, and ongoing training tomaintain high … service standards. Ensure compliance with health & safety, GDPR,and operational procedures, including the management of Control Roomoperations, CCTV systems, and key control processes. Conduct regular site audits, reporting on cleaningand security performance, and implementing necessary improvements. Act as the main point of contact for clientrelations, attending meetings, providing operational More ❯

in this role you will be able to demonstrate; • Full commercial and domestic certificates • Experience in commercial field • Experience of working within a mobile service delivery contract. • An understanding of Service Level Agreements (SLA's), service targets and objectives and Key Performance Indicators (KPI's) • Knowledge More ❯

Helpdesk Manager - FM Service Provider - Longcross, Surrey - Up to £40k per annum CBW are currently recruiting for a Helpdesk Manager looking to take on the next challenge. One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within the company. Hours … hours a week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and Helpdesk Manager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system … as required. Review H&S documentation including risk assessments, contractor RAMS and supporting with any issues. Review and action remedial works from sub-contractors service sheets. Dealing with escalations with subcontractors paperwork/certificate non-submission. Assist the Account Manager with creating reports and attending client meetings. Cover team More ❯

tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue resolution, and reinforce coordination between technical and service functions across regions. The candidate will report directly to Technical Support Managerand act as a key executor of our field support and internal improvement … with quality and engineering teams Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries) Develop and update technical SOPs and service workflows Draft and edit technical documentation, including service bulletins, repair procedures, and troubleshooting guides Assist in deploying and maintaining TPM tools (e.g., WeCom … Smart Forms) for batch issue and documentation management Coordinate warranty and service scheme definitions, ensuring smooth implementation and communication Support cross-functional collaboration with engineering, sales, and customer teams to ensure aligned service delivery Your profile: Bachelors degree or equivalent in an engineering-related discipline Working proficiency More ❯

Provide regular updates on customer activity, trends, and feedback to senior management. Liaise with cross-functional teams to ensure alignment with customer needs and service delivery. Manage client expectations and uphold company commitments to ensure client satisfaction. About The Candidate To be successful in this role you will need More ❯

job for you. Business Systems Manager (People). About the Role: This is a key senior management role within our Digital, Data and Technology service of the Council and will support our ambitious Digital Transformation journey linked to centralising application support functions. The role will be fully accountable for … interfaces. We would like to hear from you if you have extensive and proven experience as a senior technical manager with accountability for successful service delivery across a range of disciplines within a complex ICT/application support environment including external 3rd party suppliers and development partners. You More ❯

productivity and maximise conversion rates. Tailor customer proposals using cost calculation methods to ensure competitiveness and profitability. Collaborate with internal teams to guarantee smooth service delivery and high customer satisfaction. Build strong internal relationships to support the alignment and achievement of sales goals. Create and distribute reports to More ❯

environmental works within the Utilities division. You will be: Driving sales and developing new business whilst collaborating with our operations teams to deliver seamless service and identify cross-selling opportunities. Acting as the strategic lead for our clients within the Utilities division of our business, ensuring long-term partnerships … and high satisfaction. Driving new client acquisition as well as client retention and revenue growth through relationship management, service excellence, and contract expansion. Monitoring market trends and industry insights to inform business strategies and stay ahead of competitors. Overseeing contract renewals, variations, and change control processes to ensure compliance … great opportunity for a Senior Business Development Manager or Director with proven experience in business development, senior client management, and account leadership within a service sector business or tier 1 contractor. You'll need to be a natural salesperson as well as a successful relationship-builder, confident in liaising More ❯

environmental works within the Utilities division. You will be: Driving sales and developing new business whilst collaborating with our operations teams to deliver seamless service and identify cross-selling opportunities. Acting as the strategic lead for our clients within the Utilities division of our business, ensuring long-term partnerships … and high satisfaction. Driving new client acquisition as well as client retention and revenue growth through relationship management, service excellence, and contract expansion. Monitoring market trends and industry insights to inform business strategies and stay ahead of competitors. Overseeing contract renewals, variations, and change control processes to ensure compliance … great opportunity for a Senior Business Development Manager or Director with proven experience in business development, senior client management, and account leadership within a service sector business or tier 1 contractor. You'll need to be a natural sales person as well as a successful relationship-builder, confident in More ❯

Job Purpose To provide an Integrated Information Technology based Operational Support Service with visible presence within Merseyside relating to road traffic enforcement activity thereby supporting the force in delivering the Safer Roads Agenda; being responsible for the capture, validation and processing of offences captured by static and mobile speed … PENTIP, PNC, NICHE RMS, EVIEW, ELVIS, OSHENS, QAS (not exhaustive) and other relevant IT Systems, Microsoft products including Outlook and force intranet to enable service delivery. Organisational Skills to be able to plan and prioritise work effectively due to fluctuation of workloads. Must be physically able to lift cameras More ❯