2 of 2 Service Delivery Jobs in Market Harborough

will support the delivery and maintenance of key IT services for our customers, including Microsoft 365, endpoint devices, networking, VOIP services, and data connections. This apprenticeship will develop you into a capable IT support professional combining a structured Level 3 training programme with hands-on experience. Role Provide first … customers via ticketing systems, telephone, and email, taking ownership of incidents from logging through to resolution while maintaining a high level of customer service Provide day-to-day support across Microsoft 365 services and end-user systems (Outlook, Teams, SharePoint, OneDrive), including user account management, device support, and platform ...

ensuring that TGW controls systems across customer sites operate efficiently and are optimised effectively. Working closely with our site management, you will support the delivery of continuous improvements and achievement of the expected operational results. This role will provide leadership and guidance to the PLC Technical Specialists within … Operational Excellence department, supporting the coordination, implementation, and monitoring of improvement projects. The objective is to ensure that expected service delivery levels are achieved and sustained through effective technical support and operational excellence practices. You'll be working on our sites across Northern Europe so the ability ...