Operations Manager
Newtownabbey, Co. Antrim, UK
Henderson Group
by Henderson Technology to meet the evolving needs of our customer base. Working as part of the senior leadership team, the Operations Manager will assist with the development and delivery of the Henderson Technology strategy and organisational goals This role will be very well suited to a self-driven and organised individual, with a proven track record in leading … a service delivery team. The ideal candidate will be skilled in improving processes and procedures to increase efficiency and service delivery metrics. Working as Operations Manager you will: Lead operational strategy across the business and achieve desired outcomes through implementation of actionable plans. Lead and develop our installation, support and training teams, including hiring & training the … best talent to deliver excellent customer service standards. Successfully manage all operational activities to ensure that installations, support and training service functions are performing effectively and efficiently. Play a key role in leading strategic/change projects within Henderson Technology. Work to continually enhance processes, systems and operating procedures to increase efficiency and service delivery metrics. More ❯
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