1 of 1 Service Delivery Jobs in Newtownabbey

part of a team of Major Incident Managers taking ownership of all major incidents and acting as the conduit of information flow between Service Delivery Managers and Recovery. In addition the Major Incident Manager will be responsible for ensuring the timely progression and resolution of all high-severity … major incidents in line with the agreed Major Incident Management Process and assist with developing and implementing process and service improvements across the team. Experience needed: Essential: Must have previous experience as a Major Incident Manager Previous experience in high-priority incident management in a multi-client or shared ...