IT SUPPORT ENGINEER
Northallerton, Yorkshire, United Kingdom
Groupe Avril
communication infrastructure availability for all employees. Configure and deploy new computer and shop floor hardware and software, including ongoing maintenance. Provide Level 1-2 Service Desk support, assisting end users with technical issues and incident root cause analysis, escalating tickets as necessary. Monitor system performance and troubleshoot problems and … liaising with third-party suppliers to resolve problems within agreed SLAs. Develop and maintain technical support processes, user manuals, and other documentation to support service delivery and handover processes. Administer Oleon Ltd. systems and applications, including Tropos ERP (internal training provided). Conduct data control activities to support … Personal Leave Day Staff oil allowance (After probation) AVIVA pension scheme 1 month company sick pay 1 hr paid lunch Free parking Death in service x4 annual salary (up to 4 beneficiaries) Reward Gateway platform/Smart spending app - Access to rewards and recognition (Shopping discounts/cashback and More ❯
Employment Type: Permanent
Salary: GBP Annual
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