6 of 6 Service Delivery Jobs in North Yorkshire

expertise (Azure/Microsoft 365) with proven experience managing IT operations, teams, and strategic initiatives in a fast-paced environment. Key Responsibilities IT Operations & Service Delivery Oversee the daily operations of the IT department, ensuring high availability and performance of systems and services Manage IT support, infrastructure … service delivery across the organisation Ensure SLAs and KPIs are met, driving continuous improvement in service quality Act as an escalation point for complex technical issues Technical Leadership Remain hands-on with core technologies , particularly Azure and Microsoft 365 Provide technical guidance across infrastructure, cloud services ...

Description Netstratum is seeking a highly experienced ITSM professional with deep expertise in ITSM platforms to lead the design, configuration, and implementation of our service management platform. This role will play a critical part in replacing our existing system, Cherwell Service Management, and ensuring a smooth migration while … optimizing workflows and service delivery. This is not a support/admin role—we are looking for someone who can architect, implement, and transform ITSM processes at scale. Key Responsibilities Platform Implementation & Architecture Platform Implementation & Architecture Lead end-to-end implementation and optimization of ITSM platforms Design scalable ITSM ...

colleagues and other departments to enhance operational efficiency. Provide timely technical support to internal users and our Corporate Distributors, ensuring a high standard of service and clear communication. Working areas include: SAAS application development (Zoho One). Microsoft 365 Administration (maintaining and improving M365 tenant(s)), including Entra … Firewall management. AWS cloud administration. IT Incident response & DR. What youll need: A minimum of 5+ years experience in IT Infrastructure/Networking/Service Delivery or equivalent roles. IT relevant certification(s) (BSc, Diploma, CompTIA) or equivalent. Strong knowledge of ITIL. Full UK driving licence. Proven experience ...

Consultancy environment, you will help design, build, and optimise automation and AI-driven solutions that improve operational efficiency, enhance customer outcomes, and support scalable service delivery. This role will provide you with hands-on experience with Microsoft cloud, automation and AI technologies, exposure to real-world automation challenges across … Copilot, AI services, and intelligent agents Write and maintain PowerShell and/or Python scripts for automation and systems integration Collaborate with engineering and service delivery teams to identify opportunities for automation and optimisation Integrate systems and services via APIs (Microsoft Graph, REST APIs, third-party platforms) Support ...

Catterick. This is a fantastic opportunity to take on a varied and impactful role, working across a key estate where safety, compliance, and service delivery are paramount. The Role As a Mobile M&E Engineer, you will be responsible for delivering high-quality technical support and ensuring compliance … Risk Assessments and Method Statements (RAMS) Providing technical support to site teams, stakeholders, and supply chain partners Supervising and assessing skilled personnel Supporting project delivery and identifying improvement opportunities Advising on estate safety, compliance, and operational best practice Building strong working relationships across teams and stakeholders You will also ...

Responsibilities: You’ll champion the use of data, advanced analytics and predictive insight models to identify opportunities early and support more preventative, proactive service delivery. Drive the development and monitoring of dashboards, KPIs, benchmarking, and performance frameworks to provide clear, actionable insight. Analyse and interpreting data to build … deeper understanding of customer and community needs, service performance and challenges, using evidence to influence and shape decisions. Lead on data quality and governance by identifying and addressing gaps in tenant and community data capture, quality and reporting across services. Develop richer insights into needs and challenges ...