6 of 6 Service Delivery Jobs in Oxford

activities. About the role: As Platform Owner in DXP operations, your key objectives are to; Create, maintain and communicate a clear vision for all aspects of the Platform(s) service to stakeholders, ensuring alignment of needs through to strategy. Ensure successful delivery of changes to the Platform(s) both in terms of quality and value. You will play … a critical strategic role in the success of the platform which underpins the delivery of great customer experiences. The role is accountable for the successful delivery of outputs, developing our central architecture, owning the product backlog and managing stakeholders. You will lead in a matrix environment, influencing your stakeholders across the organisation to drive strategic change. Working closely … with product owners and managers, you'll ensure the successful delivery of a programme of work that will transform how Jisc operates internally and how it delivers products and services to our community. In this role you will develop and continuously improve the right governance around 'platform as a service' (PaaS) in order to deliver changes successfully, managing More ❯

Assessment Delivery Lead Location: Oxford, UK Job Type: Permanent, Full-time 2 days per week working onsite in Oxford. 3 days per week working remotely. Division: Technology & Operations A new exciting permanent opportunity has become available for an Assessment Delivery Lead to play a pivotal role in the delivery of my clients English Language Teaching (ELT) Assessment … digital products globally. This role is crucial as digital becomes the core of their future, focusing on both internal and external suppliers to ensure agile delivery of agreed scope. Day-to-day of the role: Manage and oversee internal and third-party engineering and delivery teams to deliver application development, enhancements, and maintenance activities. Partner with Divisional Product … Strategy teams and other Technology and Business functions to define and develop Value Stream commitments. Work with delivery partners to embed continuous improvement driven by data and comprehensive delivery processes. Ensure product solutions are delivered on time and within budget, focusing on quality, cost, engineering rigour, standards alignment, and compliance. Collaborate with the architecture team to deliver applications More ❯

aligning stakeholder requirements and expectations to category strategy. Helping to identify opportunities, facilitating the strategic sourcing process for new projects and ensure the business achieves the optimal commercial/service delivery mix. Developing relationships with Software suppliers to ensure consistent delivery and value creation while implementing an effective Supplier Relationship Management Program for all relevant suppliers within More ❯

Graduate Support Analyst, Excel, Data Analytics, Data Entry, COR7294 Are you a recent graduate with a passion for customer service, problem-solving, and excellent Excel skills, including experience with pivot tables and VLOOKUPs? If so, this could be the ideal opportunity to kick-start your career!My client, a forward-thinking Oxfordshire-based organisation, is looking for a Customer … Service Specialist/Graduate Support Analyst to join their team at an exciting time. This role is perfect for a dynamic and enthusiastic individual eager to make an impact by supporting clients and improving customer experience. The Role Based at their Oxfordshire site, you’ll work closely with a small, collaborative team, using your technical skills to enhance customer … interactions. You’ll be responsible for handling customer queries, streamlining processes, and providing insights to improve their service delivery. Your contribution will directly influence how the business engages with its clients and ensures satisfaction. The Company You’ll be joining an innovative organisation delivering cloud-based technology used across multiple industries. With a strong track record of success and More ❯

critical services within the DNS and Network Time group. This position is key to shaping the strategic direction of the wider Cybersecurity division and directly impacts Jisc's overall service delivery. You will take responsibility for the continuous monitoring, threat detection, reporting, and analysis of critical infrastructure and its associated services, ensuring resilience, reliability, and security across the organisation. … Responsibilities will include: Maintenance and development of platforms and applications supporting the work of the cybersecurity function, including patching and monitoring. To comply with service level agreements to ensure that it meets the needs of the business and products that rely upon this. To assist in the monitoring and auditing of all systems to ensure all systems are performing More ❯

A supportive and productive work environment An unlimited supply of drinks, chocolate biscuits and fresh fruit Responsibilities: This wide scoped role involves maximising business from existing clients, managing the delivery of the services and selling to new prospects, working as a part of a successful Sales team to achieve the company's revenue targets. Key to this is building … class teams with colleagues at Dorset Software. Key Account Management - Expanding accounts by finding new departments and business areas - Planning and executing account development activities - Forecasting accurate sales pipeline Service Management - Ensuring consultants working on accounts are supported to provide an excellent service - Owning all aspects of service delivery, including deciding on appropriate blend of services … and delivery locations New Business - Taking ownership of leads to qualify, develop and close new business - Generating new business opportunities using initiative to identify and qualify opportunities - Working with clients to explain and identify suitable Dorset Software products and services to fulfil their needs Skills and attributes to be considered for this role include: High motivation for sales Outstandingly More ❯