6 of 6 Service Delivery Jobs in Peterborough

The Role: Service Delivery Manager Location: Midlands/North – with travel – Field based Sector: Industrial Equipment Salary: up to £45,000 + Car + Benefits + Bonus I am working with a market leading client to find them a committed Service Delivery Manager The role will take the lead in managing and nurturing relationships with key … clients ensuring timely and effective responses. In this role, you'll be the primary operational contact, ensuring the delivery of exceptional service to the highest standards while driving client satisfaction and continuous improvement. All about you: The ideal Service Delivery Manager candidate will come from a customer facing role within engineering, technical solutions or service … have managed key accounts and understand supplier responsibilities for large scale multi-site contracts. Extra brownie points if you have worked with Retail clients. You will be passionate about service excellence and willing to go the extra mile. This role offers genuine scope for growth and development within a company that is proud of its people and its reputation. More ❯

Polish Technical Service Desk Analyst - IT Service Desk MSP Peterborough Full time - 37.5 hours per week Hourly rate £16:00 PAYE We have a great opportunity for fluent Polish and English speakers to join a large IT organisation based in Hampton, Peterborough. The successful candidate will join a large team, working on a Help Desk offing IT Support. … This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider.The ideal candidate will have worked in an IT Services roles previously and will have excellent communication and interpersonal skills. You will be required to be fluent in Polish … and English. Required skills: - Previously experience working on an IT Service Desk. - Active Directory - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths More ❯

Polish Technical Service Desk Analyst - IT Service Desk MSP Peterborough Full time - 37.5 hours per weekHourly rate £16:00 PAYE We have a great opportunity for fluent Polish and English speakers to join a large IT organisation based in Hampton, Peterborough. The successful candidate will join a large team, working on a Help Desk offing IT Support. This … This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider. The ideal candidate will have worked in an IT Services roles previously and will have excellent communication and interpersonal skills. You will be required to be fluent in … Polish and English. Required skills: - Previously experience working on an IT Service Desk. - Active Directory - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver – thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in More ❯

Company Description Genesis Technology Services Limited is a leading engineering service provider based in Cambridgeshire, UK, with a global presence across the UK, Europe, USA, Middle East, and Asia. With a rich 25-year heritage, Genesis supports major telecom mobile network operators and OEMs through facilities management, resource management, IT and SaaS management, and digital transformation services. The company … is committed to delivering high-quality solutions and ensuring exceptional customer experiences. Since 2000, Genesis has consistently earned recognition for its excellence in service delivery and strong commitment to health and safety standards. Job Description Position Title: Deployment Head Telecom Location: Peterborough, UK (Head Office based, 5 days per week) Reports To: Director/CTO Role Overview We … to lead our end-to-end telecom deployment initiatives across RAN, Transmission, and Core technologies. The role demands strong expertise in Telecom RAN, DICI (Design, Installation, Commissioning, Integration), Project Delivery, 3G/4G/5G, Microwave, Rigging, and Transmission, with proven leadership in managing teams and delivering large-scale telecom projects. The successful candidate will be based in our More ❯

Company Description Genesis Technology Services Limited is a leading engineering service provider based in Cambridgeshire, UK, with a global presence across the UK, Europe, USA, Middle East, and Asia. With a rich 25-year heritage, Genesis supports major telecom mobile network operators and OEMs through facilities management, resource management, IT and SaaS management, and digital transformation services. The company … is committed to delivering high-quality solutions and ensuring exceptional customer experiences. Since 2000, Genesis has consistently earned recognition for its excellence in service delivery and strong commitment to health and safety standards. ?? Were Hiring: Assistant Project Manager Are you passionate about project delivery, resource management, and driving team success? Were looking for a motivated Assistant Project More ❯

Job Title: Senior IT Engineer Location: Peterborough (On-site) Salary: £40,000 per annum We are seeking a highly skilled Senior Service Desk Engineer to join our clients growing team in Peterborough. This role is ideal for an experienced IT professional with strong technical expertise, excellent problem-solving skills, and a passion for delivering exceptional customer service. In addition … to being a senior escalation point for the service desk, this role will also involve leading and supporting IT projects across their client base. Key Responsibilities: Act as a senior escalation point for technical issues across the service desk. Provide advanced troubleshooting and support across Microsoft, networking, and cloud environments. Mentor and support junior engineers, helping them develop … their technical and customer service skills. Ensure timely resolution of incidents and service requests, meeting agreed SLAs. Take ownership of complex technical problems through to resolution, engaging with third-party vendors when necessary. Proactively identify recurring issues and recommend improvements to processes, systems, and documentation. Lead and manage IT projects (e.g., infrastructure upgrades, migrations, and deployments) from planning More ❯