6 of 6 Service Delivery Jobs in Preston

The Delivery Manager is responsible for working collaboratively with the Senior Operations Manager to lead and drive a regional operational team to achieve performance, growth, quality and compliance objectives in line with contractual agreements and P&L requirements. Inspiring others through leadership skills to enhance team and participant positive … beyond the designated base office will be covered by the business. Key Responsibilities Strategic Leadership: Support the development and implementation of the organisation's service delivery strategy, ensuring alignment with overall organisational objectives, commissioner requirements, and participant needs. Operational Oversight: Oversee the day-to-day operations of service delivery, working with the Senior Operations Manager to ensure that all programmes are delivered in line with contractual expectations, within budget, and to a high standard of quality. Team Leadership and Management: Lead, manage, and support a team of Performance Managers. Provide coaching, mentorship, and professional development to More ❯

tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue resolution, and reinforce coordination between technical and service functions across regions. The candidate will report directly to Technical Support Managerand act as a key executor of our field support and internal improvement … with quality and engineering teams Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries) Develop and update technical SOPs and service workflows Draft and edit technical documentation, including service bulletins, repair procedures, and troubleshooting guides Assist in deploying and maintaining TPM tools (e.g., WeCom … Smart Forms) for batch issue and documentation management Coordinate warranty and service scheme definitions, ensuring smooth implementation and communication Support cross-functional collaboration with engineering, sales, and customer teams to ensure aligned service delivery Your profile: Bachelors degree or equivalent in an engineering-related discipline Working proficiency More ❯

that align with their business goals. Managing the full sales cycle, from prospecting and presenting to negotiating and closing deals. Collaborating with marketing and service delivery teams to ensure seamless delivery of services. Staying updated on industry trends and competitor offerings to maintain a competitive edge. Accurately More ❯

Are you passionate about technology and customer service? Do you enjoy building strong client relationships and managing technical sales? If so, this role could be perfect for you! About the Role We are looking for a Technical Account Manager to support customers, grow key accounts, and attract new business … your portfolio. Manage accounts, negotiate contracts, and ensure customer satisfaction. Maintain a 3-month sales pipeline and meet revenue targets. Work closely with the Service Delivery team to ensure smooth implementation. What Were Looking For Strong communication and customer service skills. Experience managing SME customers. Technical knowledge More ❯

Provide regular updates on customer activity, trends, and feedback to senior management. Liaise with cross-functional teams to ensure alignment with customer needs and service delivery. Manage client expectations and uphold company commitments to ensure client satisfaction. About The Candidate To be successful in this role you will need More ❯

AVC sites (Barrow, Rochester, and Warton) in the management, planning and coordination of their activities. Providing advice and support to IV&V design and delivery leads and team members on the design and operation of the test capabilities. Ensure all rig programmes adhere to an appropriately tailored LCM process … of designs and evidence to satisfy capability/facility designs and implementation. Undertake technical reviews, verification and approval of engineering technical design, documentation and service delivery support practices, ensuring compliance with business, legislative and customer requirements. Manage coordination of monthly financial and progress reviews of rig build programmes More ❯