2 of 2 Service Delivery Jobs in Redhill

Until the end of the financial year Key responsibilities: Someone known to Azure cloud environments Provide timely third-line response to escalations from the Service Delivery team, performing onsite analysis, diagnosis, and resolution of complex problems. Plan and implement Infrastructure services upgrades, maintenance fixes and patches. Standardise deployment … infrastructure service configuration. Monitor and test system performance and provide statistics and reports. Recommend and undertake modifications to infrastructure service environments to improve security, efficiency, reliability, and performance. Manage infrastructure services using system administration tools and access. Develop and maintain documentation/materials and records, including design, build ...

Information Security through effective communication and reporting. Troubleshoot networking related issues using standard networking protocols and command-lets. Collaborate and manage projects through the delivery life cycle, ensuring new and altered services are transitioned successfully. Support Client and Server Management platforms supported by the wider IT Teams (Ivanti, VMWare … Hyper-V, Repository Server).Help Identify and implement any training requirements resulting from technical changes that affect the Service Organization by communicating with the System Support Manager. Effectively communicate with other resolver teams to deliver on tasks and assignments and meet strict performance KPIsExtract, organize, analyse, and deliver high ...