4 of 4 Service Delivery Jobs in Salford

Service Delivery Analyst Locations available: Peterborough, Manchester, Stoke-On-Trent, Chesterfield (flexible hybrid working). We have offices based in the above locations, however, we are open to largely remote working with the occasional travel to an office. Role Purpose: The Service Delivery Analyst ensures robust … governance and control across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change ...

Salary: £50,000 - £60,000 per annum Location :M50 1DR, Salford, Greater Manchester Contract : full time, permanentWe are seeking a delivery-focused Project Manager to lead the successful execution of customer and internal projects across LIMA’s Managed and Professional services portfolio. Your primary focus will be ensuring that … experience. You will orchestrate people, process, and technology to ensure outcomes are predictable, repeatable, and commercially sound. You will work closely with Presales, Technical Delivery, Service, and Finance to ensure projects are initiated correctly, managed transparently, and closed with full commercial and contractual integrity. The successful candidate will ...

Success Manager who is a natural problem solver and thrives in a fast-paced environment. With a passion for technology and delivering exceptional customer service, you’ll play a key role in ensuring our customers achieve positive outcomes from our services. Reporting to the Customer Experience Manager … maintain strong customer relationships, understanding their business and technology needs. Act as the voice of the customer internally, representing their priorities and feedback. Lead service reviews, sharing SLA/KPI performance, trends, and improvement opportunities. Identify and resolve service risks or issues, ensuring effective delivery and communication. ...

resolve network issues to maintain high availability Ensure systems are patched, secure and performing optimally Maintain accurate technical documentation and update configuration records Support service delivery through ticketing systems and meet SLAs What Experience is Required Strong experience with Cisco networking (CCNA minimum, 5+ years preferred) Cisco Firepower ...